TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Quick and Easy Very user friendly, and great help on areas I was uncertain about.
Date published: 2021-05-17
Rated 5 out of 5 by from Another successful tax filing thanks to TurboTax I have used TurboTax for 25-30 years and never had a problem.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome and easy It was very user friendly. Took me through step by step
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful Software I wish all important software could be this intuitive...
Date published: 2021-05-17
Rated 5 out of 5 by from a glitch, but great in review of my returns an issue needed to be corrected, but when I tried I kept being kicked back to the same loop......this has happened before....
Date published: 2021-05-17
Rated 2 out of 5 by from Obsoleting my Mac by changing OS requirements My Mac has the highest OS software that Apple will provide for my existing hardware.. No explanations are provided as to why higher OS requirements are needed. I have enough power to run advanced spreadsheets, but not enough to do a simple ax return? I have to look elsewhere for tax software next year as I don't need to spend hundreds of dollars to upgrade hardware to run one program.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and Efficient Turbo Tax is easy and efficient to use. There was nothing to be nervous about and I felt very comfortable with the end results.
Date published: 2021-05-17
Rated 5 out of 5 by from A+ easy peasy.............................................................................................................................
Date published: 2021-05-17
Rated 3 out of 5 by from Seemed harder than previous years My experience with Turbo Tax seemed more difficult than prior years despite no major changes in how I file. The main selling point for Turbo Tax is its ease of use, but this year there was a lot more double checking forms because of importing errors. The manually X'ing pop-ups for all of the items to review on the 1099-div & int sections was annoying. I hope you guys improve next year, or I'll consider using another service. P.S. to add to my review the click and drag to expand text box for this review field does not work, I am unable to read my whole review.
Date published: 2021-05-17
Rated 5 out of 5 by from Great App Very easy to use step-by-step instructions and video helper made it easier to understand and take the fear away of tax filing will definitely use next year
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 753
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and Easy Very user friendly, and great help on areas I was uncertain about.
Date published: 2021-05-17
Rated 5 out of 5 by from Another successful tax filing thanks to TurboTax I have used TurboTax for 25-30 years and never had a problem.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome and easy It was very user friendly. Took me through step by step
Date published: 2021-05-17
Rated 5 out of 5 by from Very Helpful Software I wish all important software could be this intuitive...
Date published: 2021-05-17
Rated 5 out of 5 by from a glitch, but great in review of my returns an issue needed to be corrected, but when I tried I kept being kicked back to the same loop......this has happened before....
Date published: 2021-05-17
Rated 2 out of 5 by from Obsoleting my Mac by changing OS requirements My Mac has the highest OS software that Apple will provide for my existing hardware.. No explanations are provided as to why higher OS requirements are needed. I have enough power to run advanced spreadsheets, but not enough to do a simple ax return? I have to look elsewhere for tax software next year as I don't need to spend hundreds of dollars to upgrade hardware to run one program.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and Efficient Turbo Tax is easy and efficient to use. There was nothing to be nervous about and I felt very comfortable with the end results.
Date published: 2021-05-17
Rated 5 out of 5 by from A+ easy peasy.............................................................................................................................
Date published: 2021-05-17
Rated 3 out of 5 by from Seemed harder than previous years My experience with Turbo Tax seemed more difficult than prior years despite no major changes in how I file. The main selling point for Turbo Tax is its ease of use, but this year there was a lot more double checking forms because of importing errors. The manually X'ing pop-ups for all of the items to review on the 1099-div & int sections was annoying. I hope you guys improve next year, or I'll consider using another service. P.S. to add to my review the click and drag to expand text box for this review field does not work, I am unable to read my whole review.
Date published: 2021-05-17
Rated 5 out of 5 by from Great App Very easy to use step-by-step instructions and video helper made it easier to understand and take the fear away of tax filing will definitely use next year
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 753