TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Very hard to file this year I have used Turbo tax for 10+ years and never had a problem until this year. I normally buy a disc at a retail store and this year did the same as always. I have had to contact customer support twice due to problems with the software. Some of the fixes were as dumb as changing the display resolution. In fact I had to change the resolution each time I wanted to move on when it came to filing. This was so frustrating this may be the last time I use Turbo Tax!
Date published: 2021-05-16
Rated 5 out of 5 by from Simple and easy It was simple and easy! Great walking me through it, not to mention saving my information from prior year. Which saved me many steps.
Date published: 2021-05-16
Rated 5 out of 5 by from Truly enjoy working with this user friendly tool I've utilized Turbo Tax now for several years and enjoy its tremendous user friendly capabilities.
Date published: 2021-05-16
Rated 4 out of 5 by from There is a problem with Home and Business On the federal pension, the program created a deduction from the pension when the contribution to the pension fund had been used up several years before.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo TAX is great Turbo Tax make it easy to stay safe due to COVID19, Was easy to use
Date published: 2021-05-16
Rated 5 out of 5 by from The Live Assistance was invaluable this year. I couldn't be happier with the assistance I received this year. Vee and Elizabeth both answered all our questions and showed us where we needed to fix our return. Thank you both.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better every year We use Turbotax every year. It's easy and fast. Highly recommend.
Date published: 2021-05-16
Rated 2 out of 5 by from Not worth the cost I have to be honest, I just don't think Turbo Tax is worth the money anymore. I waited to long to switch to another more cost effective software this year, but I will not make that mistake next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Product I have used Turbo Tax now for 20 years and love it.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX GETS BETTER EVERY YEAR Gets better every year. State and Federal. Separate software for Estates are found under another Package labled "Business". It works well for that but you can't download from Broker or Bank. A bit expensive as the content for Trusts is a lot less than the other Software in the same package.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 753
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Very hard to file this year I have used Turbo tax for 10+ years and never had a problem until this year. I normally buy a disc at a retail store and this year did the same as always. I have had to contact customer support twice due to problems with the software. Some of the fixes were as dumb as changing the display resolution. In fact I had to change the resolution each time I wanted to move on when it came to filing. This was so frustrating this may be the last time I use Turbo Tax!
Date published: 2021-05-16
Rated 5 out of 5 by from Simple and easy It was simple and easy! Great walking me through it, not to mention saving my information from prior year. Which saved me many steps.
Date published: 2021-05-16
Rated 5 out of 5 by from Truly enjoy working with this user friendly tool I've utilized Turbo Tax now for several years and enjoy its tremendous user friendly capabilities.
Date published: 2021-05-16
Rated 4 out of 5 by from There is a problem with Home and Business On the federal pension, the program created a deduction from the pension when the contribution to the pension fund had been used up several years before.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo TAX is great Turbo Tax make it easy to stay safe due to COVID19, Was easy to use
Date published: 2021-05-16
Rated 5 out of 5 by from The Live Assistance was invaluable this year. I couldn't be happier with the assistance I received this year. Vee and Elizabeth both answered all our questions and showed us where we needed to fix our return. Thank you both.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better every year We use Turbotax every year. It's easy and fast. Highly recommend.
Date published: 2021-05-16
Rated 2 out of 5 by from Not worth the cost I have to be honest, I just don't think Turbo Tax is worth the money anymore. I waited to long to switch to another more cost effective software this year, but I will not make that mistake next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Product I have used Turbo Tax now for 20 years and love it.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX GETS BETTER EVERY YEAR Gets better every year. State and Federal. Separate software for Estates are found under another Package labled "Business". It works well for that but you can't download from Broker or Bank. A bit expensive as the content for Trusts is a lot less than the other Software in the same package.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 753