TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Be careful to sign up for the right product I love turbo tax but this year I somehow signed up for the Live Deluxe. I was surprised to see 159 at checkout. No way to switch it unless you start all over. I almost did it but couldn't bear it. I did not even use the live services. Otherwise love the program, I use it every single year. Just somehow got into the wrong product.
Date published: 2022-04-18
Rated 2 out of 5 by from Sketchy Payments They charge a huge fee to take the filing payment out of the return. Is not obvious until almost completed
Date published: 2022-04-18
Rated 5 out of 5 by from Amazing! I've had amazing experience with TurboTax.They've always been so helpful in filing my return
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed this year... Have used Turbo Tax for YEARS. This year was struggling with my son's return as a non-resident for AR - Turbo Tax charged me $45 and then I could not efile, had to print out and drive to post office. I am hoping for a refund of that $45. Paid $45 for PA, and then was charged $25 each to efile DE and PA. Seems like a lot of charges this year.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is very good thanks for helping me get my taxes completed. Turbo is an excellent tool
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed Easy interface! I wish you had submitted my taxes when I actually did and submitted them, rather than just saving the info.
Date published: 2022-04-18
Rated 5 out of 5 by from Done with ease. It was great. It guided me step-by-step. Grateful!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use Not Tax savvy was easy to use and understand ! Instructions Where very simple to follow
Date published: 2022-04-18
Rated 5 out of 5 by from Good job Help me a lot, answer very clear all my questions and it was fast, I really liked and recommended!
Date published: 2022-04-18
Rated 5 out of 5 by from Great software and easy to use, thorough I've been using turbo tax for years. Initially the software was always crashing and did have some errors. Now it is extremely reliable and correct!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 720
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Be careful to sign up for the right product I love turbo tax but this year I somehow signed up for the Live Deluxe. I was surprised to see 159 at checkout. No way to switch it unless you start all over. I almost did it but couldn't bear it. I did not even use the live services. Otherwise love the program, I use it every single year. Just somehow got into the wrong product.
Date published: 2022-04-18
Rated 2 out of 5 by from Sketchy Payments They charge a huge fee to take the filing payment out of the return. Is not obvious until almost completed
Date published: 2022-04-18
Rated 5 out of 5 by from Amazing! I've had amazing experience with TurboTax.They've always been so helpful in filing my return
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed this year... Have used Turbo Tax for YEARS. This year was struggling with my son's return as a non-resident for AR - Turbo Tax charged me $45 and then I could not efile, had to print out and drive to post office. I am hoping for a refund of that $45. Paid $45 for PA, and then was charged $25 each to efile DE and PA. Seems like a lot of charges this year.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is very good thanks for helping me get my taxes completed. Turbo is an excellent tool
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed Easy interface! I wish you had submitted my taxes when I actually did and submitted them, rather than just saving the info.
Date published: 2022-04-18
Rated 5 out of 5 by from Done with ease. It was great. It guided me step-by-step. Grateful!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use Not Tax savvy was easy to use and understand ! Instructions Where very simple to follow
Date published: 2022-04-18
Rated 5 out of 5 by from Good job Help me a lot, answer very clear all my questions and it was fast, I really liked and recommended!
Date published: 2022-04-18
Rated 5 out of 5 by from Great software and easy to use, thorough I've been using turbo tax for years. Initially the software was always crashing and did have some errors. Now it is extremely reliable and correct!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 720