TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from still easy to use, but ... Still very easy to use and access past returns, but every year the cost goes up and the included features decrease. I may opt to use a less expensive product from someone else in the future
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Makes Taxes Easy! Without TurboTax, I'd be lost. I own a small business and started a charity in the past year. I'd not know how to handle those types of situations, but TurboTax walked me right through it and I'm filing with confidence!
Date published: 2023-04-19
Rated 5 out of 5 by from I LOVE using TurboTax!! I've used TurboTax for the last 5 years and will never use another provider. The process is simple and someone is always available to assist when in need.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo Tax Increased they're Fees I appreciate and am paying for the guidance within the software. I do not understand why you felt the need to increase your fees by $20.00, however. During this challenging time for low to middle class individuals/families, you should have compassion and not increase your fees because everyone else is doing the same.
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME EASY TO USE, USEFUL TOOL AND INSTRUCTIVE RELIABLE TRUSTWORTHY
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome I've been using turbo tax for 10+ years. Super simple every year
Date published: 2023-04-19
Rated 5 out of 5 by from Self Employment made simple! I love how thorough Turbo Tax is, I had so many complicated issues this year and had to call 3 times to get assistance. All 3 reps were amazing!!! I am very pleased with the program and the reps. Thanks Turbo Tax :)
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is FANTASTIC! The TurboTax Software is extremely user friendly. Thank you for offering this product at such a reasonable price.
Date published: 2023-04-19
Rated 5 out of 5 by from Works for me. The only issue I had was office in the home. Once I got that the rest was easy. That said, I would strongly recommend that any one who is not familiar with TT of taxes in general use the "walk me though it step by step feature." I am both and still use it as it keeps me on track and makes sure I do not miss anything.
Date published: 2023-04-19
Rated 5 out of 5 by from It's good I got it taken care of just in the nick of time. ; p
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 720
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from still easy to use, but ... Still very easy to use and access past returns, but every year the cost goes up and the included features decrease. I may opt to use a less expensive product from someone else in the future
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Makes Taxes Easy! Without TurboTax, I'd be lost. I own a small business and started a charity in the past year. I'd not know how to handle those types of situations, but TurboTax walked me right through it and I'm filing with confidence!
Date published: 2023-04-19
Rated 5 out of 5 by from I LOVE using TurboTax!! I've used TurboTax for the last 5 years and will never use another provider. The process is simple and someone is always available to assist when in need.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbo Tax Increased they're Fees I appreciate and am paying for the guidance within the software. I do not understand why you felt the need to increase your fees by $20.00, however. During this challenging time for low to middle class individuals/families, you should have compassion and not increase your fees because everyone else is doing the same.
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME EASY TO USE, USEFUL TOOL AND INSTRUCTIVE RELIABLE TRUSTWORTHY
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome I've been using turbo tax for 10+ years. Super simple every year
Date published: 2023-04-19
Rated 5 out of 5 by from Self Employment made simple! I love how thorough Turbo Tax is, I had so many complicated issues this year and had to call 3 times to get assistance. All 3 reps were amazing!!! I am very pleased with the program and the reps. Thanks Turbo Tax :)
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is FANTASTIC! The TurboTax Software is extremely user friendly. Thank you for offering this product at such a reasonable price.
Date published: 2023-04-19
Rated 5 out of 5 by from Works for me. The only issue I had was office in the home. Once I got that the rest was easy. That said, I would strongly recommend that any one who is not familiar with TT of taxes in general use the "walk me though it step by step feature." I am both and still use it as it keeps me on track and makes sure I do not miss anything.
Date published: 2023-04-19
Rated 5 out of 5 by from It's good I got it taken care of just in the nick of time. ; p
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 720