TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Predatory I'm filing independently next year. This service makes it look so complicated. it's not.
Date published: 2023-04-21
Rated 5 out of 5 by from easy i love turbo tax it saves me so much money and is easy
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax is easy to use! Great service, easy to use and convenient. I also had assistance from a rep over chat and he was able to quickly assist me with a concern.
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax Saved me this Tax Season! As a young adult filling by herself for the first time Turbotax made is easy and painless. They explained every step and was patient with me for my lack on knowledge on the topic. I wouldn't have been able to get through this season with out them :)
Date published: 2023-04-21
Rated 5 out of 5 by from Surprisingly Simple! Great experience. Lots of guidance, lots of options for explanation, clear language. lots of re-confirming. Also easy to navigate between sections. Also, love auto-saving!!
Date published: 2023-04-21
Rated 5 out of 5 by from So helpful and easy. This was my first time using TurboTax and I was very surprised and happy with the results. I worked with John and he has walked me step by step the whole way. Highly recommend.
Date published: 2023-04-21
Rated 4 out of 5 by from Reliable and good product. I have used it for many years. It is good, reliable and efficient. I plan to continue using it in the future. However, I suggest to improve the work flow to make sure it forces the user to review all sections before filing. Also, a few bugs need to be worked out. For 2022, my State return was rejected because I had put the same AGI for both my wife and I (MFJ). I don't remember this step last year, but creating this step this year made it confusing and led to this error.
Date published: 2023-04-21
Rated 4 out of 5 by from first time user no where to put in my discount code from referral !!
Date published: 2023-04-21
Rated 5 out of 5 by from Convenient and user friendly Turbo tax is Awesome and so easy to learn, will be using it
Date published: 2023-04-21
Rated 5 out of 5 by from Filing made easy.. just takes time! Overall, good experience, getting a solid refund, thorough systemized tax filing process. I had to complete it over 3 days, even though 2 days late, but I was able to finish. Took the overwhelm and stress out of it as a repeat customer, will invest in this next tax time. Thanks for the helpful advice and new changes in tax laws. Highly recommend for ease of use and last-minute late filing.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 706
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Predatory I'm filing independently next year. This service makes it look so complicated. it's not.
Date published: 2023-04-21
Rated 5 out of 5 by from easy i love turbo tax it saves me so much money and is easy
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax is easy to use! Great service, easy to use and convenient. I also had assistance from a rep over chat and he was able to quickly assist me with a concern.
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax Saved me this Tax Season! As a young adult filling by herself for the first time Turbotax made is easy and painless. They explained every step and was patient with me for my lack on knowledge on the topic. I wouldn't have been able to get through this season with out them :)
Date published: 2023-04-21
Rated 5 out of 5 by from Surprisingly Simple! Great experience. Lots of guidance, lots of options for explanation, clear language. lots of re-confirming. Also easy to navigate between sections. Also, love auto-saving!!
Date published: 2023-04-21
Rated 5 out of 5 by from So helpful and easy. This was my first time using TurboTax and I was very surprised and happy with the results. I worked with John and he has walked me step by step the whole way. Highly recommend.
Date published: 2023-04-21
Rated 4 out of 5 by from Reliable and good product. I have used it for many years. It is good, reliable and efficient. I plan to continue using it in the future. However, I suggest to improve the work flow to make sure it forces the user to review all sections before filing. Also, a few bugs need to be worked out. For 2022, my State return was rejected because I had put the same AGI for both my wife and I (MFJ). I don't remember this step last year, but creating this step this year made it confusing and led to this error.
Date published: 2023-04-21
Rated 4 out of 5 by from first time user no where to put in my discount code from referral !!
Date published: 2023-04-21
Rated 5 out of 5 by from Convenient and user friendly Turbo tax is Awesome and so easy to learn, will be using it
Date published: 2023-04-21
Rated 5 out of 5 by from Filing made easy.. just takes time! Overall, good experience, getting a solid refund, thorough systemized tax filing process. I had to complete it over 3 days, even though 2 days late, but I was able to finish. Took the overwhelm and stress out of it as a repeat customer, will invest in this next tax time. Thanks for the helpful advice and new changes in tax laws. Highly recommend for ease of use and last-minute late filing.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 706