TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Super Simple TurboTax walked me through each section and answered every question along the way. I love the comparison to last year also. It's always making sure I get the best refund possible. Also, provided a list of things to track to write off for next year.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo tax very good to use and user friendly it walked me thru step by step, When I had trouble it helped me
Date published: 2023-03-13
Rated 1 out of 5 by from Updates Updates with patches I'll give -1 star. Customer support was helpful but not perfect.
Date published: 2023-03-13
Rated 5 out of 5 by from This was very easy to use. TurboTax is very simple to use. The prompts help a lot and I don't feel like I missed anything.
Date published: 2023-03-13
Rated 4 out of 5 by from its better than a CPA that you cant understand I prefer Turbo Tax because its easier to manage and helps me see how i can manage myself for the next year.
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax is the one ! ! TURBO TAX IS THE ONE . I you need them done and will like the best get turbo tax
Date published: 2023-03-13
Rated 5 out of 5 by from Turbotax is backed w great tech and tax support! TurboTax was easy to use .... And when I have a problem, they backed it up with great technical and tax support!!!!!! I will be buying it again next year.
Date published: 2023-03-13
Rated 2 out of 5 by from TurboTax is buggy this year I had to call into Tech Support to pay for e-Filing for my State of Ohio return. When I tried to pay for the e-file from Turbo Tax. it brought me to the Intuit Web site. I couldnt sign in to that, it wouldn't accept my password no matter what I did or how many times I reset it. I finally went in as a guest. The screen to enter my Billing Address came up, but the "confirm" button was hidden at the bottom of the screen. At that point, I had to use tasd manager to kill Turbo Tax. The State portion of the program was very buggy as well. It wouldn't accept that I didn't do a Lump Sum Pension distribution. Now, I got billed the $25 and never got the $10 Credit from purchasing from Costco. Next year, a different tax program.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is an amazing product I always have a nice, quick, and easy experience with Turbo Tax.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax was very quick and easy to use I’ve been using TurboTax ever since I’ve been able to start filing my own taxes, and it’s always simple, safe, and easy to use. Would definitely recommend.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6944
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Super Simple TurboTax walked me through each section and answered every question along the way. I love the comparison to last year also. It's always making sure I get the best refund possible. Also, provided a list of things to track to write off for next year.
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo tax very good to use and user friendly it walked me thru step by step, When I had trouble it helped me
Date published: 2023-03-13
Rated 1 out of 5 by from Updates Updates with patches I'll give -1 star. Customer support was helpful but not perfect.
Date published: 2023-03-13
Rated 5 out of 5 by from This was very easy to use. TurboTax is very simple to use. The prompts help a lot and I don't feel like I missed anything.
Date published: 2023-03-13
Rated 4 out of 5 by from its better than a CPA that you cant understand I prefer Turbo Tax because its easier to manage and helps me see how i can manage myself for the next year.
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax is the one ! ! TURBO TAX IS THE ONE . I you need them done and will like the best get turbo tax
Date published: 2023-03-13
Rated 5 out of 5 by from Turbotax is backed w great tech and tax support! TurboTax was easy to use .... And when I have a problem, they backed it up with great technical and tax support!!!!!! I will be buying it again next year.
Date published: 2023-03-13
Rated 2 out of 5 by from TurboTax is buggy this year I had to call into Tech Support to pay for e-Filing for my State of Ohio return. When I tried to pay for the e-file from Turbo Tax. it brought me to the Intuit Web site. I couldnt sign in to that, it wouldn't accept my password no matter what I did or how many times I reset it. I finally went in as a guest. The screen to enter my Billing Address came up, but the "confirm" button was hidden at the bottom of the screen. At that point, I had to use tasd manager to kill Turbo Tax. The State portion of the program was very buggy as well. It wouldn't accept that I didn't do a Lump Sum Pension distribution. Now, I got billed the $25 and never got the $10 Credit from purchasing from Costco. Next year, a different tax program.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is an amazing product I always have a nice, quick, and easy experience with Turbo Tax.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax was very quick and easy to use I’ve been using TurboTax ever since I’ve been able to start filing my own taxes, and it’s always simple, safe, and easy to use. Would definitely recommend.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6944