TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from In TurboTax The Two Year Hello, Over 10 Years "TurboTax" Was Very Great But The Last Two Year Tax (2021 & 2022) The Money Do Not Do To My Bank.
Date published: 2023-03-11
Rated 2 out of 5 by from Used to be better I've used Turbotax for years. This year, none of the documents would upload, so I had to type all the info in myself. There was also a program glitch that caused the North Carolina return to be rejected. Wasn't fixed until a month later. Get better Turbotax!!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy, convenient and well communicated. The process was so easy, saved us a lot of time. All the communication was very clear. Worth the cost.
Date published: 2023-03-11
Rated 4 out of 5 by from no problems Only thing i don't like is the add max and other fees. make your best product and price it once.
Date published: 2023-03-11
Rated 2 out of 5 by from Just OK Used TT for years. TT reviewed my return & said everything was PK. Tax return got rejected!!! What kind of baloney is this? I might have wasted $25 on this stupid software that was supposed to help save time and money.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is aesome turbo tax was easy and let me file my taxes with ease
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax Makes Pros out of Joes Easy step by step process that easily answers all of your questions along the journey
Date published: 2023-03-11
Rated 1 out of 5 by from Misleading At the end when asked for payment, they don't show you how much you owe jusy a place to pay. Be careful
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is Awesome I had technical difficulties when doing full service, but the reps were great about staying in contact until the problem was resolved.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Experience! First time user! Loved the ease! I loved that I was able to navigate back and forth to see if I was making mistakes and it told me what I was missing and gave me ideas, as well :)
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6872
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from In TurboTax The Two Year Hello, Over 10 Years "TurboTax" Was Very Great But The Last Two Year Tax (2021 & 2022) The Money Do Not Do To My Bank.
Date published: 2023-03-11
Rated 2 out of 5 by from Used to be better I've used Turbotax for years. This year, none of the documents would upload, so I had to type all the info in myself. There was also a program glitch that caused the North Carolina return to be rejected. Wasn't fixed until a month later. Get better Turbotax!!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy, convenient and well communicated. The process was so easy, saved us a lot of time. All the communication was very clear. Worth the cost.
Date published: 2023-03-11
Rated 4 out of 5 by from no problems Only thing i don't like is the add max and other fees. make your best product and price it once.
Date published: 2023-03-11
Rated 2 out of 5 by from Just OK Used TT for years. TT reviewed my return & said everything was PK. Tax return got rejected!!! What kind of baloney is this? I might have wasted $25 on this stupid software that was supposed to help save time and money.
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is aesome turbo tax was easy and let me file my taxes with ease
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax Makes Pros out of Joes Easy step by step process that easily answers all of your questions along the journey
Date published: 2023-03-11
Rated 1 out of 5 by from Misleading At the end when asked for payment, they don't show you how much you owe jusy a place to pay. Be careful
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is Awesome I had technical difficulties when doing full service, but the reps were great about staying in contact until the problem was resolved.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Experience! First time user! Loved the ease! I loved that I was able to navigate back and forth to see if I was making mistakes and it told me what I was missing and gave me ideas, as well :)
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6872