TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Constantly Upselling You need to adjust your product to quit asking for me to purchase additional services.
Date published: 2023-03-11
Rated 5 out of 5 by from Great for young people This worked great for my 17 year old son. I will be using it again.
Date published: 2023-03-11
Rated 5 out of 5 by from Awsome Easy to use and always do it myself. Simple to follow instructions.
Date published: 2023-03-11
Rated 4 out of 5 by from Great product except for 1 snag Loved that info needed from previous return flows so smoothly! Snag in adding additional form from my brokerage account that was not available when I started return. New info added fine, but what I had previously worked on for stock and options adjustments had disappeared. Next year I will not import brokerage forms until all available. I will be using this program again.
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax is great but... It has multifunction but doesn't have RA/NRA Tax Treaty Exemption in federal tax. Theoretically, I can exempt ALL federal taxes in the first three years. But TurboTax doesn't have this option.
Date published: 2023-03-11
Rated 5 out of 5 by from Pretty much easy It was pretty much easy but missed some things on my Schedule E. I had to go back and fix.
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo Tax does not handle Tax Exempt Dividends Entering Tax Exempt Dividends are not handled when not entered on the 1099-Div.
Date published: 2023-03-11
Rated 5 out of 5 by from Hassle-Free Tax Prep with Expertise TurboTax Full Service is an outstanding tax preparation service. The process is hassle-free, and the team provides exceptional service, expertise, and knowledge. They identify all eligible deductions and credits, maximizing tax refunds, and answer all questions confidently. Overall, TurboTax Full Service is a top-notch and recommended tax preparation service.
Date published: 2023-03-11
Rated 3 out of 5 by from FEES AND PRICES TOO HIGH WHILE I DO APPRCIATE THE ASSISTANCE OF TURBO TAX, THIS WILL BE MY LAST YEAR USING THE SOFTWARE. IT HAS BECOME TO EXPENSIVE COMPARED TO OTHER TAX SOFTWARES.
Date published: 2023-03-11
Rated 4 out of 5 by from TurboTax ThreePeat They had most of my info already. Just needed to upload the W-2's. Pretty simple for a simple tax return.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6861
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Constantly Upselling You need to adjust your product to quit asking for me to purchase additional services.
Date published: 2023-03-11
Rated 5 out of 5 by from Great for young people This worked great for my 17 year old son. I will be using it again.
Date published: 2023-03-11
Rated 5 out of 5 by from Awsome Easy to use and always do it myself. Simple to follow instructions.
Date published: 2023-03-11
Rated 4 out of 5 by from Great product except for 1 snag Loved that info needed from previous return flows so smoothly! Snag in adding additional form from my brokerage account that was not available when I started return. New info added fine, but what I had previously worked on for stock and options adjustments had disappeared. Next year I will not import brokerage forms until all available. I will be using this program again.
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax is great but... It has multifunction but doesn't have RA/NRA Tax Treaty Exemption in federal tax. Theoretically, I can exempt ALL federal taxes in the first three years. But TurboTax doesn't have this option.
Date published: 2023-03-11
Rated 5 out of 5 by from Pretty much easy It was pretty much easy but missed some things on my Schedule E. I had to go back and fix.
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo Tax does not handle Tax Exempt Dividends Entering Tax Exempt Dividends are not handled when not entered on the 1099-Div.
Date published: 2023-03-11
Rated 5 out of 5 by from Hassle-Free Tax Prep with Expertise TurboTax Full Service is an outstanding tax preparation service. The process is hassle-free, and the team provides exceptional service, expertise, and knowledge. They identify all eligible deductions and credits, maximizing tax refunds, and answer all questions confidently. Overall, TurboTax Full Service is a top-notch and recommended tax preparation service.
Date published: 2023-03-11
Rated 3 out of 5 by from FEES AND PRICES TOO HIGH WHILE I DO APPRCIATE THE ASSISTANCE OF TURBO TAX, THIS WILL BE MY LAST YEAR USING THE SOFTWARE. IT HAS BECOME TO EXPENSIVE COMPARED TO OTHER TAX SOFTWARES.
Date published: 2023-03-11
Rated 4 out of 5 by from TurboTax ThreePeat They had most of my info already. Just needed to upload the W-2's. Pretty simple for a simple tax return.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6861