TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Good I did not have the price promised as $169 in the beginning. I did not order Deluxe service.
Date published: 2023-03-11
Rated 3 out of 5 by from Expensive As I recently discovered, Turbo Tax and the other tax software companies raise the prices of their software as tax date gets closer. In one week I watched the price for this software jump from $65 to $88. There is absolutely no reason for this except to make additional profit. Also, for a lousy $600 1099 DIV I had to pay to upgrade from the Regular software to the very more expensive Premier software with absolutely ZERO benefit. It just allowed me to fill in the numbers on a form that isn't available in the standard version. It neither increased nor decreased my return.
Date published: 2023-03-11
Rated 3 out of 5 by from Printing return a hassle Splitting Federal and State return for e-file Federal and mail-in State is a hassle. I had a hard time trying to figure out how to just print the State return with instructions so I could mail it in. It is just not worth $25 to e-file the State and it seems TurboTax it trying to force me to e-file the State return.
Date published: 2023-03-11
Rated 1 out of 5 by from TurboTax is the Worst Way too expensive. They can't even get the right forms from my bank correctly. I have to fix all their mistakes. What is the point of paying $$$ if I have to manually enter everything in. Also, some of my tax forms are not even ready by the time the discount deadline. It's so unfair/
Date published: 2023-03-11
Rated 1 out of 5 by from TurboTax I will no longer use your services. I have used this service for the last 6 to 10 years. Turbo tax will no longer do my taxes in the future.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is amazing and so easy to use This was so easy to use, step by step, easy to understand I love it!
Date published: 2023-03-11
Rated 5 out of 5 by from Best Tax Return Company I have used only Turbo Tax for close to 30 years. Never had an issue. Turbo Tax is thorough.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is the best!!! Been using then for 7 consecutive years and it is super simple, they make me feel like a tax expert myself.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is the best way to make your taxes Very helpful , the expert responded all my questions , very professional and easy to talk
Date published: 2023-03-11
Rated 5 out of 5 by from Good Tax Prep Overall good experience. Sometime have some trouble entering some of the items not clearly defined, such as stock transactions
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6860
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good I did not have the price promised as $169 in the beginning. I did not order Deluxe service.
Date published: 2023-03-11
Rated 3 out of 5 by from Expensive As I recently discovered, Turbo Tax and the other tax software companies raise the prices of their software as tax date gets closer. In one week I watched the price for this software jump from $65 to $88. There is absolutely no reason for this except to make additional profit. Also, for a lousy $600 1099 DIV I had to pay to upgrade from the Regular software to the very more expensive Premier software with absolutely ZERO benefit. It just allowed me to fill in the numbers on a form that isn't available in the standard version. It neither increased nor decreased my return.
Date published: 2023-03-11
Rated 3 out of 5 by from Printing return a hassle Splitting Federal and State return for e-file Federal and mail-in State is a hassle. I had a hard time trying to figure out how to just print the State return with instructions so I could mail it in. It is just not worth $25 to e-file the State and it seems TurboTax it trying to force me to e-file the State return.
Date published: 2023-03-11
Rated 1 out of 5 by from TurboTax is the Worst Way too expensive. They can't even get the right forms from my bank correctly. I have to fix all their mistakes. What is the point of paying $$$ if I have to manually enter everything in. Also, some of my tax forms are not even ready by the time the discount deadline. It's so unfair/
Date published: 2023-03-11
Rated 1 out of 5 by from TurboTax I will no longer use your services. I have used this service for the last 6 to 10 years. Turbo tax will no longer do my taxes in the future.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is amazing and so easy to use This was so easy to use, step by step, easy to understand I love it!
Date published: 2023-03-11
Rated 5 out of 5 by from Best Tax Return Company I have used only Turbo Tax for close to 30 years. Never had an issue. Turbo Tax is thorough.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is the best!!! Been using then for 7 consecutive years and it is super simple, they make me feel like a tax expert myself.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is the best way to make your taxes Very helpful , the expert responded all my questions , very professional and easy to talk
Date published: 2023-03-11
Rated 5 out of 5 by from Good Tax Prep Overall good experience. Sometime have some trouble entering some of the items not clearly defined, such as stock transactions
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6860