TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from awesome quick and easy convenient, reliable...........................................................
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is great My TurboTax expert was awesome , he explained everything throughly!
Date published: 2023-03-14
Rated 4 out of 5 by from walk through questions need work ran into problems in reporting the sale of a rental property. some of the questions are misleading and cause users to delete the entire property. I used the forum several times to try to fix it, and had to re-start my entire return. It is also not clear how to break down the assets involved in the sale of a rental. The TT walkthrough could be so much more helpful, and there are several different answers given in the forum. Some from experts, some from users. So I had to patch together an answer and disregard user comments. When dozens of people have this same problem, it's a problem!
Date published: 2023-03-14
Rated 5 out of 5 by from I love turbo tax Difficult but thorough. Does a good job! hjhuihyuo;ho
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to Use I've been using Turbotax since I started filing taxes (10 years now) and it's always very easy to use. I just started a business last year, and implementing self-employment taxes was fairly easy as well. Then I ran into a problem regarding COVID relief, and the representative who helped me was able to resolve my problem so quickly! Would definitely recommend Turbotax to anyone, especially newbies!
Date published: 2023-03-14
Rated 5 out of 5 by from Complicated return! Filed!! I had sold an income producing inherited property with 3 owners. The sidebar in Turbo walked me through everything! Additionally had to file part time residency in 2 states. Turbo pulled everything over that was applicable to each state. 27 pages printed and e-file is done! Couldn't have done it without TurboTax!
Date published: 2023-03-14
Rated 2 out of 5 by from This program help but is getting bloated I just want to do my taxes yet it love freaking out 7-9 times over mistakes it made
Date published: 2023-03-14
Rated 4 out of 5 by from Easier than Tax Act I had no personal contact. Easy to navigate. The state retirement pension lacked the “insurance premiums paid” box.
Date published: 2023-03-14
Rated 5 out of 5 by from I use turbotax every year I use the CD version of turbotax and have used it for years never had any issues. I usually purchase the audit support for the added layer of protection.
Date published: 2023-03-14
Rated 3 out of 5 by from glitch All of a sudden there's an issue with the paying of the 25.00 and now it's try again later. which turns out I have to pay 40.00 to have them do it now. sounds a little convenient for me just to lose an extra $15. imagine how many people get these charges and just because they are tired of doing the taxes and pay the extra fee.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6822
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from awesome quick and easy convenient, reliable...........................................................
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is great My TurboTax expert was awesome , he explained everything throughly!
Date published: 2023-03-14
Rated 4 out of 5 by from walk through questions need work ran into problems in reporting the sale of a rental property. some of the questions are misleading and cause users to delete the entire property. I used the forum several times to try to fix it, and had to re-start my entire return. It is also not clear how to break down the assets involved in the sale of a rental. The TT walkthrough could be so much more helpful, and there are several different answers given in the forum. Some from experts, some from users. So I had to patch together an answer and disregard user comments. When dozens of people have this same problem, it's a problem!
Date published: 2023-03-14
Rated 5 out of 5 by from I love turbo tax Difficult but thorough. Does a good job! hjhuihyuo;ho
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to Use I've been using Turbotax since I started filing taxes (10 years now) and it's always very easy to use. I just started a business last year, and implementing self-employment taxes was fairly easy as well. Then I ran into a problem regarding COVID relief, and the representative who helped me was able to resolve my problem so quickly! Would definitely recommend Turbotax to anyone, especially newbies!
Date published: 2023-03-14
Rated 5 out of 5 by from Complicated return! Filed!! I had sold an income producing inherited property with 3 owners. The sidebar in Turbo walked me through everything! Additionally had to file part time residency in 2 states. Turbo pulled everything over that was applicable to each state. 27 pages printed and e-file is done! Couldn't have done it without TurboTax!
Date published: 2023-03-14
Rated 2 out of 5 by from This program help but is getting bloated I just want to do my taxes yet it love freaking out 7-9 times over mistakes it made
Date published: 2023-03-14
Rated 4 out of 5 by from Easier than Tax Act I had no personal contact. Easy to navigate. The state retirement pension lacked the “insurance premiums paid” box.
Date published: 2023-03-14
Rated 5 out of 5 by from I use turbotax every year I use the CD version of turbotax and have used it for years never had any issues. I usually purchase the audit support for the added layer of protection.
Date published: 2023-03-14
Rated 3 out of 5 by from glitch All of a sudden there's an issue with the paying of the 25.00 and now it's try again later. which turns out I have to pay 40.00 to have them do it now. sounds a little convenient for me just to lose an extra $15. imagine how many people get these charges and just because they are tired of doing the taxes and pay the extra fee.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6822