TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbotax snook in extra charges I like the service but it started off at one amount and at the end it added an extra $44.00 for some membership I think but I didn't elect this.
Date published: 2023-03-11
Rated 5 out of 5 by from I really appreciate using Turbo Tax. I've been using Turbo Tax for at least the last 8-years. Before using Turbo Tax I would spend most of a full weekend reading the various Tax Form instructions and filling out the forms. It was something I did not particularly enjoy. For the last few years it has only taken me about 2-hrs to completely fill out and submit my Federal and multiple State forms. Although I still don't look forward to doing taxes each year, at least Turbo Tax has greatly reduce the burden to complete this obligation. P.S. - Having Turbo Tax start my current year's taxes using last years information and performing the laborious task of documenting capital gains information by down loading it from my financial institution are greatly appreciated.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy to Use Turbo Tax It was easy to be walked thru the program, gather up all the required information and use it to complete the tax forms. It even makes doing the state tax forms a breeze to complete. I like using Turbo Tax as I have been using it for years with great results.
Date published: 2023-03-11
Rated 5 out of 5 by from Very Efficient Super easy and user friendly. You do not have to overcomplicate anything.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax Review - GA Everything went as expected; I have used them for almost ten years.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is the best. I've been using Turbo Tax for 8-9 years and have never been disappointed.
Date published: 2023-03-11
Rated 5 out of 5 by from Two Thumbs Up for Turbo Tax It was long, had a lot of internet interference, but i got it done, thanks to the representative who helped me at the end.
Date published: 2023-03-11
Rated 1 out of 5 by from Hidden fees! Lost a customer. I won't be coming back next year. Higher fees, along with making it difficult to remove "services" that were automatically allocated to my account. Turbo Tax is now a joke. Starting over completely, so I don't have to pay for your added nonsense fees? Thanks for your "Deluxe" pile of garbage. Unfortunate, because when i first starting using this software 8 years ago... it was ACTUALLY FREE and easy to use. Now it's a nightmare. Even writing this review, I have to come up with a "nickname" that isn't already used. Newsflash, there are multiple people with the name Tom in this country.
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo Tax let me file with a known problem Turbo Tax let me file with a known problem in its software. My returns were rejected. The software then told me a fix for the problem would be delivered in several weeks.Not good! I just re-filed and I hope there are no more issues.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was Great Everything went pretty well. A little confusing with multiple states, etc.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax snook in extra charges I like the service but it started off at one amount and at the end it added an extra $44.00 for some membership I think but I didn't elect this.
Date published: 2023-03-11
Rated 5 out of 5 by from I really appreciate using Turbo Tax. I've been using Turbo Tax for at least the last 8-years. Before using Turbo Tax I would spend most of a full weekend reading the various Tax Form instructions and filling out the forms. It was something I did not particularly enjoy. For the last few years it has only taken me about 2-hrs to completely fill out and submit my Federal and multiple State forms. Although I still don't look forward to doing taxes each year, at least Turbo Tax has greatly reduce the burden to complete this obligation. P.S. - Having Turbo Tax start my current year's taxes using last years information and performing the laborious task of documenting capital gains information by down loading it from my financial institution are greatly appreciated.
Date published: 2023-03-11
Rated 5 out of 5 by from Easy to Use Turbo Tax It was easy to be walked thru the program, gather up all the required information and use it to complete the tax forms. It even makes doing the state tax forms a breeze to complete. I like using Turbo Tax as I have been using it for years with great results.
Date published: 2023-03-11
Rated 5 out of 5 by from Very Efficient Super easy and user friendly. You do not have to overcomplicate anything.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax Review - GA Everything went as expected; I have used them for almost ten years.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is the best. I've been using Turbo Tax for 8-9 years and have never been disappointed.
Date published: 2023-03-11
Rated 5 out of 5 by from Two Thumbs Up for Turbo Tax It was long, had a lot of internet interference, but i got it done, thanks to the representative who helped me at the end.
Date published: 2023-03-11
Rated 1 out of 5 by from Hidden fees! Lost a customer. I won't be coming back next year. Higher fees, along with making it difficult to remove "services" that were automatically allocated to my account. Turbo Tax is now a joke. Starting over completely, so I don't have to pay for your added nonsense fees? Thanks for your "Deluxe" pile of garbage. Unfortunate, because when i first starting using this software 8 years ago... it was ACTUALLY FREE and easy to use. Now it's a nightmare. Even writing this review, I have to come up with a "nickname" that isn't already used. Newsflash, there are multiple people with the name Tom in this country.
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo Tax let me file with a known problem Turbo Tax let me file with a known problem in its software. My returns were rejected. The software then told me a fix for the problem would be delivered in several weeks.Not good! I just re-filed and I hope there are no more issues.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was Great Everything went pretty well. A little confusing with multiple states, etc.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6814