TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from O Great worked the weekend to help me. Very nice lady.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is easy to use I have used TurboTax for seven years and I continue to be impressed with the quality
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax did the job! Turbotax made filing easy. I strongly recommend using it, as it makes filing so much easier than doing it yourself. You maximize your return using it, so it will likely pay for itself.
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome program! Super efficient and effective service. I am glad I decided to file my own taxes using this software and I may purchase the CD!
Date published: 2023-03-11
Rated 5 out of 5 by from Always easy! This is my 9th year in a row using TurboTax and it's always a breeze.
Date published: 2023-03-11
Rated 5 out of 5 by from Very quick and accurate This is my second year using turbotax and i highly recommend it. There are so many options they present to you before you click on that final button top file, it is well worth the time and effort. They have live tax experts on standby if you need help. 5 stars....
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UI, expensive There are several instances when needing to review sections where the UI was poor, for example, requiring me to check and then uncheck a box to count as reviewed. In addition, there were complications with some of the stocks that were on my 1099 form, and the review warning isn't helpful at all with what is actually missing. I determined it was a date and cost basis, but entering those in individually (when the tool says only change the things that are not already entered) wouldn't get rid of the review warning or figure out the sale type (short term/long term, etc). Only when I finally re-entered _everything_ did it post, so the info was completely wrong. Trying to get help for this was an exercise in frustration as well, but I wasn't going to pay for a live tax expert when it was fundamentally a software issue. Nonetheless, at least turbotax imports my forms which other free software doesn't do, so that was helpful.
Date published: 2023-03-11
Rated 5 out of 5 by from Great website Great website, I bought a home but was unable to deduct interest this year.
Date published: 2023-03-11
Rated 5 out of 5 by from excellent Turbotax did everything easy. I just had to follow the prompts and that was it!
Date published: 2023-03-11
Rated 5 out of 5 by from Great process I’ve used Turbo Tax for years to process my taxes. I’m a little disappointed that the fee to process had done up so much, but the process from filing to deposit is usually in a timely manner.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6813
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from O Great worked the weekend to help me. Very nice lady.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is easy to use I have used TurboTax for seven years and I continue to be impressed with the quality
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax did the job! Turbotax made filing easy. I strongly recommend using it, as it makes filing so much easier than doing it yourself. You maximize your return using it, so it will likely pay for itself.
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome program! Super efficient and effective service. I am glad I decided to file my own taxes using this software and I may purchase the CD!
Date published: 2023-03-11
Rated 5 out of 5 by from Always easy! This is my 9th year in a row using TurboTax and it's always a breeze.
Date published: 2023-03-11
Rated 5 out of 5 by from Very quick and accurate This is my second year using turbotax and i highly recommend it. There are so many options they present to you before you click on that final button top file, it is well worth the time and effort. They have live tax experts on standby if you need help. 5 stars....
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UI, expensive There are several instances when needing to review sections where the UI was poor, for example, requiring me to check and then uncheck a box to count as reviewed. In addition, there were complications with some of the stocks that were on my 1099 form, and the review warning isn't helpful at all with what is actually missing. I determined it was a date and cost basis, but entering those in individually (when the tool says only change the things that are not already entered) wouldn't get rid of the review warning or figure out the sale type (short term/long term, etc). Only when I finally re-entered _everything_ did it post, so the info was completely wrong. Trying to get help for this was an exercise in frustration as well, but I wasn't going to pay for a live tax expert when it was fundamentally a software issue. Nonetheless, at least turbotax imports my forms which other free software doesn't do, so that was helpful.
Date published: 2023-03-11
Rated 5 out of 5 by from Great website Great website, I bought a home but was unable to deduct interest this year.
Date published: 2023-03-11
Rated 5 out of 5 by from excellent Turbotax did everything easy. I just had to follow the prompts and that was it!
Date published: 2023-03-11
Rated 5 out of 5 by from Great process I’ve used Turbo Tax for years to process my taxes. I’m a little disappointed that the fee to process had done up so much, but the process from filing to deposit is usually in a timely manner.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6813