TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from ALWAYS GOOD ITS GREAT HAVE USED IT FOR YEARS ALWAYS RELIABLE AND CHAT IS FRIENDLY
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is so user-friendly Turbo Tax is easy to use: Many tips/hints along the way, multiple options for asking questions, we requested Live Help about halfway through and we received a personal phone call within 3 minutes!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy Peasy Always dread this chore, but Turbo Tax makes it simple
Date published: 2023-03-11
Rated 5 out of 5 by from Love TurboTax, but frustrating State experience Love TurboTax in general. Started 2022 business taxes early, before state products were available. TurboTax reported my state would be available early February; then mid Feb; then late Feb; then early March - and finally mid March. By March, "early purchase" discount disappeared. It would be nice if we could purchase the state products even when they're not yet available, to lock in the discount. Anyway - I use TurboTax every year and will continue to do so - the software is great!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is easy to understand I like that I can choose a variety of tax levels based on my needs. Also, there is always someone to answer my questions.
Date published: 2023-03-11
Rated 5 out of 5 by from I like using Turbo tax because you can do it I like Turbo Tax because it's easy to use however like everything else it has become a little pricey for us mature people on a fixed income.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Value My ninth year using Turbo Tax and I shall continue. Easy filing instructions and each area well covered.
Date published: 2023-03-11
Rated 5 out of 5 by from Wish my printer was as easy to use as Turbo Tax! Seriously, it took about 15 minutes to do my business taxes. I fought with printing a single form due to 2 printers refusing to work, for 2+ hours. After all these decades, why are printers such junk?! Anyways, if you want an easy way to do your business taxes, get Turbo Tax... no issues for 10+ years!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax is the way to go for anyone willing to file their own taxes. They make it a bit less scary.
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome software Turbo Tax is awesome. Very easy. I use it every year.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6806
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from ALWAYS GOOD ITS GREAT HAVE USED IT FOR YEARS ALWAYS RELIABLE AND CHAT IS FRIENDLY
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is so user-friendly Turbo Tax is easy to use: Many tips/hints along the way, multiple options for asking questions, we requested Live Help about halfway through and we received a personal phone call within 3 minutes!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy Peasy Always dread this chore, but Turbo Tax makes it simple
Date published: 2023-03-11
Rated 5 out of 5 by from Love TurboTax, but frustrating State experience Love TurboTax in general. Started 2022 business taxes early, before state products were available. TurboTax reported my state would be available early February; then mid Feb; then late Feb; then early March - and finally mid March. By March, "early purchase" discount disappeared. It would be nice if we could purchase the state products even when they're not yet available, to lock in the discount. Anyway - I use TurboTax every year and will continue to do so - the software is great!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is easy to understand I like that I can choose a variety of tax levels based on my needs. Also, there is always someone to answer my questions.
Date published: 2023-03-11
Rated 5 out of 5 by from I like using Turbo tax because you can do it I like Turbo Tax because it's easy to use however like everything else it has become a little pricey for us mature people on a fixed income.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Value My ninth year using Turbo Tax and I shall continue. Easy filing instructions and each area well covered.
Date published: 2023-03-11
Rated 5 out of 5 by from Wish my printer was as easy to use as Turbo Tax! Seriously, it took about 15 minutes to do my business taxes. I fought with printing a single form due to 2 printers refusing to work, for 2+ hours. After all these decades, why are printers such junk?! Anyways, if you want an easy way to do your business taxes, get Turbo Tax... no issues for 10+ years!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax is the way to go for anyone willing to file their own taxes. They make it a bit less scary.
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome software Turbo Tax is awesome. Very easy. I use it every year.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6806