TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Software is streamline and download smart I'm not happy with the price as it is higher than advertised on website.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is great! Very easy to use and understand! They walk you through everything and makes it so easy to complete.
Date published: 2023-03-14
Rated 3 out of 5 by from TurboTax boosted the charges EACH service is more expensive. PLUS they make it VERY DIFFICULT to select the appropriate one. They offer many versions, none seem to be repeats, and they are all different charges. The first couple years I used their services it was free. Then it was $30. Last year was $75 and now this year it's $120. If it keeps up this pace, they'll get all of my taxes in a couple years.
Date published: 2023-03-14
Rated 5 out of 5 by from Great, safe, and speedy. Made easy. Thank you! It was clear, concise, and easy to do! Thank you for clarification on the more challenging areas.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo Tax is great Mostly very easy. I had problems with one state requiring a printed form and it kept appearing to delete that state return. I took live assistance to manuever me around to get the right information. Down below you don't give the option that life statue changed to widow.
Date published: 2023-03-14
Rated 5 out of 5 by from INCOME TAX RETURN VERY EASY AND THOROUGHLY STEPS. USE COMMON LANGUAGE FOR EASY UNDERSTANDING
Date published: 2023-03-14
Rated 5 out of 5 by from 2022 Turbo Tax Business worked well. I had a simple 2022 Partnership return to do. It was hard to figure out how to undo QuickBooks account links to Tax return lines. Errors in links caused problems. Undo import did not help problem. Finally found the "forms" icon and found "override". Trial and Error.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is great. Carolyn was a such a big help. I would recommend them to everyone.
Date published: 2023-03-14
Rated 5 out of 5 by from Good Loved every thing about it. It was the best I ever
Date published: 2023-03-14
Rated 3 out of 5 by from S Corp Taxes It was ok. Pretty easy overall, but when there is an issue, very hard finding help to resolve it. I called several times and the people who are supposed to help you don't know what they are doing. They don't know how to answer my questions. I doubt they are qualified.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6805
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Software is streamline and download smart I'm not happy with the price as it is higher than advertised on website.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is great! Very easy to use and understand! They walk you through everything and makes it so easy to complete.
Date published: 2023-03-14
Rated 3 out of 5 by from TurboTax boosted the charges EACH service is more expensive. PLUS they make it VERY DIFFICULT to select the appropriate one. They offer many versions, none seem to be repeats, and they are all different charges. The first couple years I used their services it was free. Then it was $30. Last year was $75 and now this year it's $120. If it keeps up this pace, they'll get all of my taxes in a couple years.
Date published: 2023-03-14
Rated 5 out of 5 by from Great, safe, and speedy. Made easy. Thank you! It was clear, concise, and easy to do! Thank you for clarification on the more challenging areas.
Date published: 2023-03-14
Rated 4 out of 5 by from Turbo Tax is great Mostly very easy. I had problems with one state requiring a printed form and it kept appearing to delete that state return. I took live assistance to manuever me around to get the right information. Down below you don't give the option that life statue changed to widow.
Date published: 2023-03-14
Rated 5 out of 5 by from INCOME TAX RETURN VERY EASY AND THOROUGHLY STEPS. USE COMMON LANGUAGE FOR EASY UNDERSTANDING
Date published: 2023-03-14
Rated 5 out of 5 by from 2022 Turbo Tax Business worked well. I had a simple 2022 Partnership return to do. It was hard to figure out how to undo QuickBooks account links to Tax return lines. Errors in links caused problems. Undo import did not help problem. Finally found the "forms" icon and found "override". Trial and Error.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is great. Carolyn was a such a big help. I would recommend them to everyone.
Date published: 2023-03-14
Rated 5 out of 5 by from Good Loved every thing about it. It was the best I ever
Date published: 2023-03-14
Rated 3 out of 5 by from S Corp Taxes It was ok. Pretty easy overall, but when there is an issue, very hard finding help to resolve it. I called several times and the people who are supposed to help you don't know what they are doing. They don't know how to answer my questions. I doubt they are qualified.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6805