TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Alice was very helpful. Alice was here to answer my questions and helped to provide me with fast and efficient service for doing my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by from Smooth and easy I was able to file from the comfort of my own home. Process was fairly quick and easy.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to use, great interface I own a small business, and I appreciate all the tips TurboTax gives me for maximizing my refund.
Date published: 2023-03-12
Rated 2 out of 5 by from Wasted money on Premier TurboTax has typically been great, but this year I was very disappointed. Tried to figure out how to account for an Employee Stock Purchase Plan stock sale and Deluxe told me to upgrade to Premier. I did so and the assistance was basically the same for an extra $35. When I clicked on help I was told that "ESPP plans are complex and may be difficult to enter". I *think* I did it right, but really am not sure. As I will continue to have this need in the future I am thinking I may need to use a real live accountant next year. :(
Date published: 2023-03-12
Rated 5 out of 5 by from Using for years Use to pay a business for my taxes, until I realized he was using turbo tax. My friend gaave me one for the same year, I did myself and compared to my tax guy - and it was the same. So I have been using Turbo Tax for almost 20 years.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is easy to use Great software, been using for 10+ years and always makes filing Fed and State taxes easy. Especially like the import function.
Date published: 2023-03-12
Rated 5 out of 5 by from Takes the Taxing out of Taxes I'm not an accountant but i like to see the details of my small business and turbo tax makes the filing process easy.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax makes it easy to file tax returns I had a great experience with Turbo, I had sold a rental home investment property in 2022 and by following the step by step instructions I was able to file myself.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax continues to be the way to go. Everything was easy except the handling of QCDs related to IRA accounts.
Date published: 2023-03-12
Rated 5 out of 5 by from Great Service from Turbo Tax I had a wonderful experience in getting my taxes prepared by a Turbo Tax expert. He was extremely helpful, and knowledgeable.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Alice was very helpful. Alice was here to answer my questions and helped to provide me with fast and efficient service for doing my taxes.
Date published: 2023-03-12
Rated 4 out of 5 by from Smooth and easy I was able to file from the comfort of my own home. Process was fairly quick and easy.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to use, great interface I own a small business, and I appreciate all the tips TurboTax gives me for maximizing my refund.
Date published: 2023-03-12
Rated 2 out of 5 by from Wasted money on Premier TurboTax has typically been great, but this year I was very disappointed. Tried to figure out how to account for an Employee Stock Purchase Plan stock sale and Deluxe told me to upgrade to Premier. I did so and the assistance was basically the same for an extra $35. When I clicked on help I was told that "ESPP plans are complex and may be difficult to enter". I *think* I did it right, but really am not sure. As I will continue to have this need in the future I am thinking I may need to use a real live accountant next year. :(
Date published: 2023-03-12
Rated 5 out of 5 by from Using for years Use to pay a business for my taxes, until I realized he was using turbo tax. My friend gaave me one for the same year, I did myself and compared to my tax guy - and it was the same. So I have been using Turbo Tax for almost 20 years.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is easy to use Great software, been using for 10+ years and always makes filing Fed and State taxes easy. Especially like the import function.
Date published: 2023-03-12
Rated 5 out of 5 by from Takes the Taxing out of Taxes I'm not an accountant but i like to see the details of my small business and turbo tax makes the filing process easy.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax makes it easy to file tax returns I had a great experience with Turbo, I had sold a rental home investment property in 2022 and by following the step by step instructions I was able to file myself.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax continues to be the way to go. Everything was easy except the handling of QCDs related to IRA accounts.
Date published: 2023-03-12
Rated 5 out of 5 by from Great Service from Turbo Tax I had a wonderful experience in getting my taxes prepared by a Turbo Tax expert. He was extremely helpful, and knowledgeable.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6803