TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Always a great product Have used this program since 2000...Have not had any issued with the program.
Date published: 2023-03-12
Rated 5 out of 5 by from My Fifth Year with TurboTax I cannot express how happy I am with the speed and accuracy of TurboTax tax filing! Every step was easy to navigate and plenty of help along the way ! Very pleased AGAIN!
Date published: 2023-03-12
Rated 4 out of 5 by from Love it! Very good experience. Could not bring in previous year's taxes on my new computer.
Date published: 2023-03-12
Rated 5 out of 5 by from Very helpful and excellent tax expert!!!? It was fast and easy the tax expert Jessica was amazing and I really appreciate everything you guys did thank you
Date published: 2023-03-12
Rated 5 out of 5 by from Fantastic Customer Service!!! This is the first time I have ever utilized their online help to have some help filing my taxes. I was having some issues inputting documents and had to call three different times because every time I thought I was good to finish filing I ran into another issue. All three ladies that helped me were amazing and very patient!!
Date published: 2023-03-12
Rated 5 out of 5 by from Very easy and helpful I was not sure of doing this myself and found the assistance very helpful
Date published: 2023-03-12
Rated 4 out of 5 by from Great way to DIY your own taxes It is very easy to go through the steps with this program I have been using turbo tax for many years and they continue to impress me and keep adding the additional changes needed to file my taxes correctly. I know so many changes happen every year with the Federal and State taxes so it's reassuring that this task is done for me and I trust this company. Only wish there were more discounts on the pricing
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax is awesome Was great! Love Turbo Tax! Great stuff, my favorite. Go Turbo TAx
Date published: 2023-03-12
Rated 4 out of 5 by from Only available for PC & does not connect to QBO I have used TurboTax Business for years, my main complaint is that it is not compatible with Mac computers and will not link to QuickBooks online. My Business uses Apple computers all year round, except for tax time when I have to dust off the one PC we have just for Turbotax. Also, This software will only connect to quickbooks on your PC. I swapped to QBO this year and was disappointed to find TT only connects to QB desktop. This TT software is easy to use and i will continue to use it and just keep printing out my forms and copying in all the info.
Date published: 2023-03-12
Rated 4 out of 5 by from I appreciate the support! Quick and convenient, just what I needed to complete my taxes. This process is more convenient for people who need extra time to complete it. I was able to open the tool and I finished it a few days later.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6778
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always a great product Have used this program since 2000...Have not had any issued with the program.
Date published: 2023-03-12
Rated 5 out of 5 by from My Fifth Year with TurboTax I cannot express how happy I am with the speed and accuracy of TurboTax tax filing! Every step was easy to navigate and plenty of help along the way ! Very pleased AGAIN!
Date published: 2023-03-12
Rated 4 out of 5 by from Love it! Very good experience. Could not bring in previous year's taxes on my new computer.
Date published: 2023-03-12
Rated 5 out of 5 by from Very helpful and excellent tax expert!!!? It was fast and easy the tax expert Jessica was amazing and I really appreciate everything you guys did thank you
Date published: 2023-03-12
Rated 5 out of 5 by from Fantastic Customer Service!!! This is the first time I have ever utilized their online help to have some help filing my taxes. I was having some issues inputting documents and had to call three different times because every time I thought I was good to finish filing I ran into another issue. All three ladies that helped me were amazing and very patient!!
Date published: 2023-03-12
Rated 5 out of 5 by from Very easy and helpful I was not sure of doing this myself and found the assistance very helpful
Date published: 2023-03-12
Rated 4 out of 5 by from Great way to DIY your own taxes It is very easy to go through the steps with this program I have been using turbo tax for many years and they continue to impress me and keep adding the additional changes needed to file my taxes correctly. I know so many changes happen every year with the Federal and State taxes so it's reassuring that this task is done for me and I trust this company. Only wish there were more discounts on the pricing
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo tax is awesome Was great! Love Turbo Tax! Great stuff, my favorite. Go Turbo TAx
Date published: 2023-03-12
Rated 4 out of 5 by from Only available for PC & does not connect to QBO I have used TurboTax Business for years, my main complaint is that it is not compatible with Mac computers and will not link to QuickBooks online. My Business uses Apple computers all year round, except for tax time when I have to dust off the one PC we have just for Turbotax. Also, This software will only connect to quickbooks on your PC. I swapped to QBO this year and was disappointed to find TT only connects to QB desktop. This TT software is easy to use and i will continue to use it and just keep printing out my forms and copying in all the info.
Date published: 2023-03-12
Rated 4 out of 5 by from I appreciate the support! Quick and convenient, just what I needed to complete my taxes. This process is more convenient for people who need extra time to complete it. I was able to open the tool and I finished it a few days later.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6778