TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from PLEASE make this available to download to a mac. I've used Turbotax for over 10 years for personal, and now this is my third year for my business. But it's so frustrating to have to borrow a PC to do my business taxes because downloading to a mac isn't available. Please fix this!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is the best. Just the best....................................................
Date published: 2023-03-12
Rated 5 out of 5 by from Wonderful Great Service, very helpful and knowledge. Was able to complete my refund process right away
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is amazing! Great experience. Will definitely come back for service, in the future.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and easy I loved this service it made it quick and easy for me to file my taxes without any hassle or complications
Date published: 2023-03-12
Rated 1 out of 5 by from Super frustrating It was really frustrating and appears to be all organized and easy but isnt. Also costs waaaay to much and by the time it got to the prices I was so frustrated I just let it go because I wanted to be done, which yeah is my issue but still. I will not be using this service again.
Date published: 2023-03-12
Rated 3 out of 5 by from Kind of Bummed Out Never have I ever had to upgrade to Turbo Tax deluxe. It’s just kind of a bummer when you see $500 to get your taxes done. I get it. It’s a business. It’s a service. But call me crazy when I think I can find a cheaper service next year. But you guys win this year so just call me a sucker. Well done.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax ir tremendous easy to use the online and phone support is the best
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is wonderful! Quick and the questions were easy to answer. The live advisor was very friendly and helpful.
Date published: 2023-03-12
Rated 2 out of 5 by from Lack of autosave cost hours of work It's Turbo Tax, same as it always was. But lack of autosave (which I swear it had in the past) cost me hours of work when an import from Chase Bank via Intuit.com bridge mechanism failed and the whole program crashed without any work saved. I was SO upset (Intuit doesn't allow profanity). In an age of autosave and docucument versioning, TT feel antiquated.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6744
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from PLEASE make this available to download to a mac. I've used Turbotax for over 10 years for personal, and now this is my third year for my business. But it's so frustrating to have to borrow a PC to do my business taxes because downloading to a mac isn't available. Please fix this!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is the best. Just the best....................................................
Date published: 2023-03-12
Rated 5 out of 5 by from Wonderful Great Service, very helpful and knowledge. Was able to complete my refund process right away
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is amazing! Great experience. Will definitely come back for service, in the future.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and easy I loved this service it made it quick and easy for me to file my taxes without any hassle or complications
Date published: 2023-03-12
Rated 1 out of 5 by from Super frustrating It was really frustrating and appears to be all organized and easy but isnt. Also costs waaaay to much and by the time it got to the prices I was so frustrated I just let it go because I wanted to be done, which yeah is my issue but still. I will not be using this service again.
Date published: 2023-03-12
Rated 3 out of 5 by from Kind of Bummed Out Never have I ever had to upgrade to Turbo Tax deluxe. It’s just kind of a bummer when you see $500 to get your taxes done. I get it. It’s a business. It’s a service. But call me crazy when I think I can find a cheaper service next year. But you guys win this year so just call me a sucker. Well done.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax ir tremendous easy to use the online and phone support is the best
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is wonderful! Quick and the questions were easy to answer. The live advisor was very friendly and helpful.
Date published: 2023-03-12
Rated 2 out of 5 by from Lack of autosave cost hours of work It's Turbo Tax, same as it always was. But lack of autosave (which I swear it had in the past) cost me hours of work when an import from Chase Bank via Intuit.com bridge mechanism failed and the whole program crashed without any work saved. I was SO upset (Intuit doesn't allow profanity). In an age of autosave and docucument versioning, TT feel antiquated.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6744