TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
null from
TURBO TAX TEAM MUST DO THE TESTING BEFORE LANUCH
Please review this happens few years GA STATE IT FC form don't apply to everyone. they first give me hard time then I delete it so I move forward.
Date published: 2023-03-12
Rated 5 out of 5 by
pwinter from
Good Experience
The tax expert is professional and patient. I believe he helped me get the best outcome I could. Appreciate it.
Date published: 2023-03-12
Rated 4 out of 5 by
K a r l from
Awesome...but
I wanted to increase my estimated tax for next year. I was unable to, even after calling the TurboTax help desk.
Date published: 2023-03-12
Rated 1 out of 5 by
TurboTaxIsATheif from
Predatory -- would like to be included in next CA
Turbo tax uses their online platform convenience to consistently slip in advertisements for products that are not needed. I must have declined their max program 5 times. It seems that I am more likely to accidentally enroll in a program than knowingly sign up for it. 39 dollars to process from taxes seems predatory as well. Even the information they collect on you seems placed in a way to make it seem mandatory not optional.
Date published: 2023-03-12
Rated 2 out of 5 by
Mhega from
Turbotax will mandate their own product and price
Turbotax will mandate their own product and price right in the middle of the filing experience after I have spent hours in the process. I don't mind paying more for the right service but I don't like these deceptive strategies to get me to pay more.
Date published: 2023-03-12
Rated 5 out of 5 by
NashvilleTT from
Awesome Service
Turbo Tax is a wonderful service that I will use for years to come.
Date published: 2023-03-12
Rated 5 out of 5 by
Shakes919 from
Still loving Turbotax!
I've been using turbotax for almost a decade now. While taxes can be daunting, the tax experts really do help ease any anxiety. Always get audit defense. $70 bucks is a lot less than the IRS coming an auditing you. Also, pro tip. When uploading documents, rename them. If you get a 1099 form, change the filename to 1099.jpg/pdf/etc. Not only does it help tax experts easily identify what's what. It helps the process go by faster. This year it only took 2 hours to files taxes!
Date published: 2023-03-12
Rated 2 out of 5 by
Rosie564648 from
Only because I had to
TurboTax has become more money-grubbing over the years. I will not continue to file with them in the future. 59$ per state and continual price increases with no functional change to the platform.
Date published: 2023-03-12
Rated 5 out of 5 by
LoveLace44 from
I have been using Turbo tax for years now
I am excited that Turbo have live agents that can help you get the best refund possible. I have been using the service for years and a very satisfied.
Date published: 2023-03-12
Rated 5 out of 5 by
Cutiepie02 from
I like turbo tax
The lady that helped me with my TurboTax was very nice polite and well informed!
All TurboTax® Offerings Reviews - Page 6732
Date published: 2023-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
null from
TURBO TAX TEAM MUST DO THE TESTING BEFORE LANUCH
Please review this happens few years GA STATE IT FC form don't apply to everyone. they first give me hard time then I delete it so I move forward.
Date published: 2023-03-12
Rated 5 out of 5 by
pwinter from
Good Experience
The tax expert is professional and patient. I believe he helped me get the best outcome I could. Appreciate it.
Date published: 2023-03-12
Rated 4 out of 5 by
K a r l from
Awesome...but
I wanted to increase my estimated tax for next year. I was unable to, even after calling the TurboTax help desk.
Date published: 2023-03-12
Rated 1 out of 5 by
TurboTaxIsATheif from
Predatory -- would like to be included in next CA
Turbo tax uses their online platform convenience to consistently slip in advertisements for products that are not needed. I must have declined their max program 5 times. It seems that I am more likely to accidentally enroll in a program than knowingly sign up for it. 39 dollars to process from taxes seems predatory as well. Even the information they collect on you seems placed in a way to make it seem mandatory not optional.
Date published: 2023-03-12
Rated 2 out of 5 by
Mhega from
Turbotax will mandate their own product and price
Turbotax will mandate their own product and price right in the middle of the filing experience after I have spent hours in the process. I don't mind paying more for the right service but I don't like these deceptive strategies to get me to pay more.
Date published: 2023-03-12
Rated 5 out of 5 by
NashvilleTT from
Awesome Service
Turbo Tax is a wonderful service that I will use for years to come.
Date published: 2023-03-12
Rated 5 out of 5 by
Shakes919 from
Still loving Turbotax!
I've been using turbotax for almost a decade now. While taxes can be daunting, the tax experts really do help ease any anxiety. Always get audit defense. $70 bucks is a lot less than the IRS coming an auditing you. Also, pro tip. When uploading documents, rename them. If you get a 1099 form, change the filename to 1099.jpg/pdf/etc. Not only does it help tax experts easily identify what's what. It helps the process go by faster. This year it only took 2 hours to files taxes!
Date published: 2023-03-12
Rated 2 out of 5 by
Rosie564648 from
Only because I had to
TurboTax has become more money-grubbing over the years. I will not continue to file with them in the future. 59$ per state and continual price increases with no functional change to the platform.
Date published: 2023-03-12
Rated 5 out of 5 by
LoveLace44 from
I have been using Turbo tax for years now
I am excited that Turbo have live agents that can help you get the best refund possible. I have been using the service for years and a very satisfied.
Date published: 2023-03-12
Rated 5 out of 5 by
Cutiepie02 from
I like turbo tax
The lady that helped me with my TurboTax was very nice polite and well informed!
All TurboTax® Offerings Reviews - Page 6732
Date published: 2023-03-12