TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from TURBO TAX TEAM MUST DO THE TESTING BEFORE LANUCH Please review this happens few years GA STATE IT FC form don't apply to everyone. they first give me hard time then I delete it so I move forward.
Date published: 2023-03-12
Rated 5 out of 5 by from Good Experience The tax expert is professional and patient. I believe he helped me get the best outcome I could. Appreciate it.
Date published: 2023-03-12
Rated 4 out of 5 by from Awesome...but I wanted to increase my estimated tax for next year. I was unable to, even after calling the TurboTax help desk.
Date published: 2023-03-12
Rated 1 out of 5 by from Predatory -- would like to be included in next CA Turbo tax uses their online platform convenience to consistently slip in advertisements for products that are not needed. I must have declined their max program 5 times. It seems that I am more likely to accidentally enroll in a program than knowingly sign up for it. 39 dollars to process from taxes seems predatory as well. Even the information they collect on you seems placed in a way to make it seem mandatory not optional.
Date published: 2023-03-12
Rated 2 out of 5 by from Turbotax will mandate their own product and price Turbotax will mandate their own product and price right in the middle of the filing experience after I have spent hours in the process. I don't mind paying more for the right service but I don't like these deceptive strategies to get me to pay more.
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome Service Turbo Tax is a wonderful service that I will use for years to come.
Date published: 2023-03-12
Rated 5 out of 5 by from Still loving Turbotax! I've been using turbotax for almost a decade now. While taxes can be daunting, the tax experts really do help ease any anxiety. Always get audit defense. $70 bucks is a lot less than the IRS coming an auditing you. Also, pro tip. When uploading documents, rename them. If you get a 1099 form, change the filename to 1099.jpg/pdf/etc. Not only does it help tax experts easily identify what's what. It helps the process go by faster. This year it only took 2 hours to files taxes!
Date published: 2023-03-12
Rated 2 out of 5 by from Only because I had to TurboTax has become more money-grubbing over the years. I will not continue to file with them in the future. 59$ per state and continual price increases with no functional change to the platform.
Date published: 2023-03-12
Rated 5 out of 5 by from I have been using Turbo tax for years now I am excited that Turbo have live agents that can help you get the best refund possible. I have been using the service for years and a very satisfied.
Date published: 2023-03-12
Rated 5 out of 5 by from I like turbo tax The lady that helped me with my TurboTax was very nice polite and well informed!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6732
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TURBO TAX TEAM MUST DO THE TESTING BEFORE LANUCH Please review this happens few years GA STATE IT FC form don't apply to everyone. they first give me hard time then I delete it so I move forward.
Date published: 2023-03-12
Rated 5 out of 5 by from Good Experience The tax expert is professional and patient. I believe he helped me get the best outcome I could. Appreciate it.
Date published: 2023-03-12
Rated 4 out of 5 by from Awesome...but I wanted to increase my estimated tax for next year. I was unable to, even after calling the TurboTax help desk.
Date published: 2023-03-12
Rated 1 out of 5 by from Predatory -- would like to be included in next CA Turbo tax uses their online platform convenience to consistently slip in advertisements for products that are not needed. I must have declined their max program 5 times. It seems that I am more likely to accidentally enroll in a program than knowingly sign up for it. 39 dollars to process from taxes seems predatory as well. Even the information they collect on you seems placed in a way to make it seem mandatory not optional.
Date published: 2023-03-12
Rated 2 out of 5 by from Turbotax will mandate their own product and price Turbotax will mandate their own product and price right in the middle of the filing experience after I have spent hours in the process. I don't mind paying more for the right service but I don't like these deceptive strategies to get me to pay more.
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome Service Turbo Tax is a wonderful service that I will use for years to come.
Date published: 2023-03-12
Rated 5 out of 5 by from Still loving Turbotax! I've been using turbotax for almost a decade now. While taxes can be daunting, the tax experts really do help ease any anxiety. Always get audit defense. $70 bucks is a lot less than the IRS coming an auditing you. Also, pro tip. When uploading documents, rename them. If you get a 1099 form, change the filename to 1099.jpg/pdf/etc. Not only does it help tax experts easily identify what's what. It helps the process go by faster. This year it only took 2 hours to files taxes!
Date published: 2023-03-12
Rated 2 out of 5 by from Only because I had to TurboTax has become more money-grubbing over the years. I will not continue to file with them in the future. 59$ per state and continual price increases with no functional change to the platform.
Date published: 2023-03-12
Rated 5 out of 5 by from I have been using Turbo tax for years now I am excited that Turbo have live agents that can help you get the best refund possible. I have been using the service for years and a very satisfied.
Date published: 2023-03-12
Rated 5 out of 5 by from I like turbo tax The lady that helped me with my TurboTax was very nice polite and well informed!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6732