TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Used for over 2 Decades with no problems before Fast and easy crossing fingers. This is the IRS so crossing fingers.
Date published: 2023-04-19
Rated 5 out of 5 by from Best investment ever! Been using turbo tax for ten years now, and it only gets easier. I am not a 1099 contractor and my wife and I also own a small business, there is no better way to do the taxes, turbotax makes it very easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome It really helped a simple guy like me get it done.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is very helpful The process was quicker because it pulled tax forms electronically
Date published: 2023-04-19
Rated 1 out of 5 by from so expensive I have never paid more than $200 for my taxes then i only have a w2 and a k1 to file.
Date published: 2023-04-19
Rated 5 out of 5 by from Better than HR block Last year I used HR block and spent extra for services. I just found out the irs never got my taxes. So now I have to figure that out. Back to Turbo!,,,
Date published: 2023-04-19
Rated 4 out of 5 by from User Friendly The program is very user friendly and comprehensive.
Date published: 2023-04-19
Rated 3 out of 5 by from Hurray capitalism TurboTax was great. I'm really glad their lobbying ensured they would yet again get some of my hard earned money instead of having the government auto file for me like other developed countries.
Date published: 2023-04-19
Rated 4 out of 5 by from Good product, but features new quirks every year I've been using the product since it was sold loaded on floppy disks, so obviously I like it. However, it seems every year it has new quirks or non-intuitive features. The one that really got me several times this year is when you try to make an entry in a field, and nothing happens. The numbers don't go in, right click doesn't respond. The first time I found this I worked around by going into forms mode, locating the form, and the given field, and making the entry there. Eventually I found that these non-responsive boxes have a table behind them, and the number is the result of a table. I got annoyed several times as a result. How about if, in this situation, you display either an error message, or display the existing table that the user can then edit. Thanks!
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to use Easy to use, easy links to useful answers to tax questions
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 665
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used for over 2 Decades with no problems before Fast and easy crossing fingers. This is the IRS so crossing fingers.
Date published: 2023-04-19
Rated 5 out of 5 by from Best investment ever! Been using turbo tax for ten years now, and it only gets easier. I am not a 1099 contractor and my wife and I also own a small business, there is no better way to do the taxes, turbotax makes it very easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome It really helped a simple guy like me get it done.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is very helpful The process was quicker because it pulled tax forms electronically
Date published: 2023-04-19
Rated 1 out of 5 by from so expensive I have never paid more than $200 for my taxes then i only have a w2 and a k1 to file.
Date published: 2023-04-19
Rated 5 out of 5 by from Better than HR block Last year I used HR block and spent extra for services. I just found out the irs never got my taxes. So now I have to figure that out. Back to Turbo!,,,
Date published: 2023-04-19
Rated 4 out of 5 by from User Friendly The program is very user friendly and comprehensive.
Date published: 2023-04-19
Rated 3 out of 5 by from Hurray capitalism TurboTax was great. I'm really glad their lobbying ensured they would yet again get some of my hard earned money instead of having the government auto file for me like other developed countries.
Date published: 2023-04-19
Rated 4 out of 5 by from Good product, but features new quirks every year I've been using the product since it was sold loaded on floppy disks, so obviously I like it. However, it seems every year it has new quirks or non-intuitive features. The one that really got me several times this year is when you try to make an entry in a field, and nothing happens. The numbers don't go in, right click doesn't respond. The first time I found this I worked around by going into forms mode, locating the form, and the given field, and making the entry there. Eventually I found that these non-responsive boxes have a table behind them, and the number is the result of a table. I got annoyed several times as a result. How about if, in this situation, you display either an error message, or display the existing table that the user can then edit. Thanks!
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to use Easy to use, easy links to useful answers to tax questions
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 665