TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is AWESOME! I have not personally prepared my own taxes for several years. This year the tax deadline caught me off guard due to the extended due date. I couldn't reach my accountant so I had to dive in and do them myself. Turbo Tax totally saved me and made preparation super easy, all questions were answered on screen and the software provided DETAILED guidance. I think my accountant just lost a customer and Turbo Tax just gained a customer. I love this product, you can not go wrong.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is filing easy! TurboTax is easy to use and makes filing simple and fast. If there are any questions you have during the filling process, they have convenient (?) to click on and answer your questions. They also have live Tax Professionals on stand by to help you any further if your still unsure of anything. Filing your taxes can be a stressful and scary thing to do. Wondering if your filing or doing everything as they should. TurboTax eases all your worries by checking everything over and making sure your getting all the money you deserve.
Date published: 2021-05-17
Rated 1 out of 5 by from Force upgrade for almost every tax filing horrible they charged 200 for a 700 dollar tax return
Date published: 2021-05-17
Rated 5 out of 5 by from Very Pleased with Turbotax Premier 2020 Very pleased with Turbotax Premier ... it helped me complete my 2020 taxes and efile on time, even though I started preparation process close to deadline.
Date published: 2021-05-17
Rated 4 out of 5 by from Overall Pretty Good, but .... Almost everything was good except: On the federal return, it was difficult to enter information on the sale of the rental property. If I did not have some basic understanding of the tax code, I would have been down the river without a paddle. On the state return, it did not bring in my rental correctly from the federal return. I had to manually change information.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is simple and helpful I really like how simple it is to file online using Turbo Tax. The guidance makes filing taxes like plug and play.
Date published: 2021-05-17
Rated 4 out of 5 by from Pleasant TurboTax Experience This is the first year we use TurboTax Live Full Service Premier. The tax expert assigned to us, Brenda, is very nice and easy to work with. She patiently reviewed our tax return on the phone before filing and answered our questions. We will likely use this service again next year. I wish she could give us more advice on how to defer our tax. I also hope that TurboTax will consider using video conference next year for the tax experts and customers to do the final review. It will make the discussion and presentation of information more efficient.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax just keeps getting easier to use. Great product!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax makes filing taxes very simple I have used Turbotax for several years. I really like the assurance that my taxes were done properly.
Date published: 2021-05-17
Rated 1 out of 5 by from I hate turbo tax In a year we should have received a return we were charged so much more. We should have planned ahead and gone to a professional. Turbo tax did not assist in any refund.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 665
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is AWESOME! I have not personally prepared my own taxes for several years. This year the tax deadline caught me off guard due to the extended due date. I couldn't reach my accountant so I had to dive in and do them myself. Turbo Tax totally saved me and made preparation super easy, all questions were answered on screen and the software provided DETAILED guidance. I think my accountant just lost a customer and Turbo Tax just gained a customer. I love this product, you can not go wrong.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is filing easy! TurboTax is easy to use and makes filing simple and fast. If there are any questions you have during the filling process, they have convenient (?) to click on and answer your questions. They also have live Tax Professionals on stand by to help you any further if your still unsure of anything. Filing your taxes can be a stressful and scary thing to do. Wondering if your filing or doing everything as they should. TurboTax eases all your worries by checking everything over and making sure your getting all the money you deserve.
Date published: 2021-05-17
Rated 1 out of 5 by from Force upgrade for almost every tax filing horrible they charged 200 for a 700 dollar tax return
Date published: 2021-05-17
Rated 5 out of 5 by from Very Pleased with Turbotax Premier 2020 Very pleased with Turbotax Premier ... it helped me complete my 2020 taxes and efile on time, even though I started preparation process close to deadline.
Date published: 2021-05-17
Rated 4 out of 5 by from Overall Pretty Good, but .... Almost everything was good except: On the federal return, it was difficult to enter information on the sale of the rental property. If I did not have some basic understanding of the tax code, I would have been down the river without a paddle. On the state return, it did not bring in my rental correctly from the federal return. I had to manually change information.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is simple and helpful I really like how simple it is to file online using Turbo Tax. The guidance makes filing taxes like plug and play.
Date published: 2021-05-17
Rated 4 out of 5 by from Pleasant TurboTax Experience This is the first year we use TurboTax Live Full Service Premier. The tax expert assigned to us, Brenda, is very nice and easy to work with. She patiently reviewed our tax return on the phone before filing and answered our questions. We will likely use this service again next year. I wish she could give us more advice on how to defer our tax. I also hope that TurboTax will consider using video conference next year for the tax experts and customers to do the final review. It will make the discussion and presentation of information more efficient.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax just keeps getting easier to use. Great product!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax makes filing taxes very simple I have used Turbotax for several years. I really like the assurance that my taxes were done properly.
Date published: 2021-05-17
Rated 1 out of 5 by from I hate turbo tax In a year we should have received a return we were charged so much more. We should have planned ahead and gone to a professional. Turbo tax did not assist in any refund.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 665