TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from easy to use clear directions and easy to understand. I recommend Turbo tax.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is a great tool great service and great tool to file Federal and state tax.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy and Works Gresa It took me less than 2 hours to do my taxes and saw a great return on money! Thank you for easiness and saving me time! COME GET YOU SOME TURBO TAX!!!!
Date published: 2023-03-13
Rated 1 out of 5 by from Worse ever Turbo Tax This is the worse software version ever. Unable to change answer about state taxes. Software quits computation and just goes for standard. Unable to print five year or even year history. Not becoming user friendly. Not very good explanations of the changes. Very upset!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-13
Rated 5 out of 5 by from Quick and easy tax filing Great software, got my taxes done in an hour! Happy with my federal and state returns.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is Awesome Awesome. Easy to file. Very good experience. Fantastic.
Date published: 2023-03-13
Rated 3 out of 5 by from Program seem to have more glitches every year. Have used this product for over 10 years and every year there seems to be more glitches within the program that cause me more and more work. most of the problems involve missing data from previous year, but this year had some incorrect data from last year that I had to look up and correct. Will probably continue using this product but wish they would check it before selling it.
Date published: 2023-03-13
Rated 3 out of 5 by from Like to use it, frequent updates annoying! As we are retired and receive income from several sources, I like to enter each soon after they come in the mail. The problem is that almost each time I open it up, I have to down load another upgrade, which is annoying. I have even had to wait for an upgrade when going back and opening up a file from a previous year!! I wish they would either away w with the down loads or make it possible to enter items and download when closing instead of when opening up. I hope someone not only listens to this but also does something about it. I have been using TurboTax for years. and this is the most annoying thing to me about using TurboTax While I find TurboTax user friendly otherwise, I wish that they would not do so many up
Date published: 2023-03-13
Rated 5 out of 5 by from Quick and Easy Melissa was very helpful and explained everything through the whole process. Will use again.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use for First Timers The help from an expert was what I needed to feel confident in filing my own taxes by myself.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6626
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use clear directions and easy to understand. I recommend Turbo tax.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is a great tool great service and great tool to file Federal and state tax.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy and Works Gresa It took me less than 2 hours to do my taxes and saw a great return on money! Thank you for easiness and saving me time! COME GET YOU SOME TURBO TAX!!!!
Date published: 2023-03-13
Rated 1 out of 5 by from Worse ever Turbo Tax This is the worse software version ever. Unable to change answer about state taxes. Software quits computation and just goes for standard. Unable to print five year or even year history. Not becoming user friendly. Not very good explanations of the changes. Very upset!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-13
Rated 5 out of 5 by from Quick and easy tax filing Great software, got my taxes done in an hour! Happy with my federal and state returns.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is Awesome Awesome. Easy to file. Very good experience. Fantastic.
Date published: 2023-03-13
Rated 3 out of 5 by from Program seem to have more glitches every year. Have used this product for over 10 years and every year there seems to be more glitches within the program that cause me more and more work. most of the problems involve missing data from previous year, but this year had some incorrect data from last year that I had to look up and correct. Will probably continue using this product but wish they would check it before selling it.
Date published: 2023-03-13
Rated 3 out of 5 by from Like to use it, frequent updates annoying! As we are retired and receive income from several sources, I like to enter each soon after they come in the mail. The problem is that almost each time I open it up, I have to down load another upgrade, which is annoying. I have even had to wait for an upgrade when going back and opening up a file from a previous year!! I wish they would either away w with the down loads or make it possible to enter items and download when closing instead of when opening up. I hope someone not only listens to this but also does something about it. I have been using TurboTax for years. and this is the most annoying thing to me about using TurboTax While I find TurboTax user friendly otherwise, I wish that they would not do so many up
Date published: 2023-03-13
Rated 5 out of 5 by from Quick and Easy Melissa was very helpful and explained everything through the whole process. Will use again.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use for First Timers The help from an expert was what I needed to feel confident in filing my own taxes by myself.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6626