TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from too expensive I used some upgraded services in previous years when my taxes were more complicated. Turbo tax locked me into that service and would not downgrade to a service that fit my current situation.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax provides confidence in your return Turbo Tax enables you to submit a return with confidence, because they ask all the right questions and anticipate areas of confusion that they explain.
Date published: 2023-03-16
Rated 4 out of 5 by from Mostly Easy to Use Very well designed and works great. Some areas of normal tax issues hard to find. But the support is Spectacular! Hardly any wait on the phone and they have people who know their stuff and get you set back up in no time.
Date published: 2023-03-16
Rated 2 out of 5 by from Last time I will be using Turbo Tax This is about the 7th time I have used Turbo Tax. Last year, without realizing it, I got my refund sent to a new bank account which I did not need and then after closing the bank account, my money was sent to me in a credit card. Too much hassle. This year, I thought I should have a simple return and get free filing and unbeknownst to me why, I did not qualify. I paid $119 for something which I could have gotten a discount on, but was not aware until I finished the return that I did not qualify. I am not happy at all with TurboTax, even though I have used it so many times and used to rave about it.
Date published: 2023-03-16
Rated 5 out of 5 by from Always Easy!! Love Turbo Tax - thanks for the easy approach to filing taxes
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and helpful TurboTax really made it easy for me to file my taxes!
Date published: 2023-03-16
Rated 1 out of 5 by from This stinks I will not be using this software again. There are some parts that don't link to the input like carryover credit form 1116 and Schedule B for example. Error messages suggestions are sometimes no help what so ever.
Date published: 2023-03-16
Rated 5 out of 5 by from great and very easy very easy and helped the whoel way through! made it very simple
Date published: 2023-03-16
Rated 5 out of 5 by from Always easy to use So easy to use,. Has my info from last year and is very easy to upload all my documents.
Date published: 2023-03-16
Rated 5 out of 5 by from Life is be more and more easier with TurboTax I filed tax with other online website for few years before I switched to Turbo Tax in order to file with investment option. Turbo Tax lift my stress out every year when I'm dealing with capital gain/loss reports. Because it can import all information from app tracking investment which I had have such as CoinTracker. It's easy just click and pay, then everything come on hands.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from too expensive I used some upgraded services in previous years when my taxes were more complicated. Turbo tax locked me into that service and would not downgrade to a service that fit my current situation.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax provides confidence in your return Turbo Tax enables you to submit a return with confidence, because they ask all the right questions and anticipate areas of confusion that they explain.
Date published: 2023-03-16
Rated 4 out of 5 by from Mostly Easy to Use Very well designed and works great. Some areas of normal tax issues hard to find. But the support is Spectacular! Hardly any wait on the phone and they have people who know their stuff and get you set back up in no time.
Date published: 2023-03-16
Rated 2 out of 5 by from Last time I will be using Turbo Tax This is about the 7th time I have used Turbo Tax. Last year, without realizing it, I got my refund sent to a new bank account which I did not need and then after closing the bank account, my money was sent to me in a credit card. Too much hassle. This year, I thought I should have a simple return and get free filing and unbeknownst to me why, I did not qualify. I paid $119 for something which I could have gotten a discount on, but was not aware until I finished the return that I did not qualify. I am not happy at all with TurboTax, even though I have used it so many times and used to rave about it.
Date published: 2023-03-16
Rated 5 out of 5 by from Always Easy!! Love Turbo Tax - thanks for the easy approach to filing taxes
Date published: 2023-03-16
Rated 5 out of 5 by from Easy and helpful TurboTax really made it easy for me to file my taxes!
Date published: 2023-03-16
Rated 1 out of 5 by from This stinks I will not be using this software again. There are some parts that don't link to the input like carryover credit form 1116 and Schedule B for example. Error messages suggestions are sometimes no help what so ever.
Date published: 2023-03-16
Rated 5 out of 5 by from great and very easy very easy and helped the whoel way through! made it very simple
Date published: 2023-03-16
Rated 5 out of 5 by from Always easy to use So easy to use,. Has my info from last year and is very easy to upload all my documents.
Date published: 2023-03-16
Rated 5 out of 5 by from Life is be more and more easier with TurboTax I filed tax with other online website for few years before I switched to Turbo Tax in order to file with investment option. Turbo Tax lift my stress out every year when I'm dealing with capital gain/loss reports. Because it can import all information from app tracking investment which I had have such as CoinTracker. It's easy just click and pay, then everything come on hands.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6576