TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
MarvinCW from
Problem with Final Wrap
For the last two years I have had a problem preventing me from filing electronically. When you perform your first error check the system has you enter the PR, his name, address & Phone #. When you prepare to file the review tells you to take out all that info. When you ask for the next final review it asks you to put that info back in, try again & you take it out... I have been using turbo tax for 5 decades and never had this issue until 2011.
Date published: 2023-03-13
Rated 1 out of 5 by
tone123456789 from
costco turbotax is horrible to use
awful it looks like it was made in 2000 hard to navigate
Date published: 2023-03-13
Rated 5 out of 5 by
MB455 from
Easiest Tax Prep Ever
I have been using Turbo Tax for 20+ years and I am so satisfied with it. So easy and user friendly.
Date published: 2023-03-13
Rated 4 out of 5 by
dcw147 from
TuboTax Review
I had one main issue that was difficult to understand regarding the minimum required distribution (RMD) from my IRAs and my 1099R from my qualified pension. I was asked about the qualified pension distributions I got and whether these were RMDs, but no RMD is required from a private pension. I wasn't sure how this should be answered, but I answered that no RMD was required. I wasn't sure why this question was even asked about a pension, so it confused me. Also, for my IRAs I took out slightly more than the minimum, so I answered that "part of the distribution was the RMD", but the way the answers were worded was confusing. The answer I would like to put in is that I withdrew more than the minimum as opposed to the way it was worded.
Date published: 2023-03-13
Rated 5 out of 5 by
Ladyacht from
Great Service!!!!
Turbo Tax knew when I was uncertain and offered confidence in what I was doing. I appreciate the $0.00 cost for a simple return. Thank you, Turbo Tax
Date published: 2023-03-13
Rated 5 out of 5 by
evdawg7174 from
awesome
great program, I use it every year to file my taxes
Date published: 2023-03-13
Rated 1 out of 5 by
TT is scammers from
Awful
Paid $222 to have my taxes filed and wouldn't let me choice the plan. It was taken out of my tax return and I had already spent two hours filing them and did not feel like redoing my taxes with another service or redoing them so I just paid
Date published: 2023-03-13
Rated 5 out of 5 by
Berkie55 from
Turbo Tax Worked Well
The Software was easy to use. I especially liked the ability to go back and check to make sure I did everything right.
Date published: 2023-03-13
Rated 3 out of 5 by
Cora NN from
So easy to use but costly.
It's so easy to use but for doing all the work myself, it is quite costly. They took half of what I was receiving.
Date published: 2023-03-13
Rated 4 out of 5 by
Carol1941 from
Douglas was Wonderful
The live tax "helper" Douglas was wonderful. He guided me through many problems and stayed with me for over an hour until I had all my questions answered and ready to file. All I can say is that he was truly a big help and a great addition to your staff.
All TurboTax® Offerings Reviews - Page 6557
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MarvinCW from
Problem with Final Wrap
For the last two years I have had a problem preventing me from filing electronically. When you perform your first error check the system has you enter the PR, his name, address & Phone #. When you prepare to file the review tells you to take out all that info. When you ask for the next final review it asks you to put that info back in, try again & you take it out... I have been using turbo tax for 5 decades and never had this issue until 2011.
Date published: 2023-03-13
Rated 1 out of 5 by
tone123456789 from
costco turbotax is horrible to use
awful it looks like it was made in 2000 hard to navigate
Date published: 2023-03-13
Rated 5 out of 5 by
MB455 from
Easiest Tax Prep Ever
I have been using Turbo Tax for 20+ years and I am so satisfied with it. So easy and user friendly.
Date published: 2023-03-13
Rated 4 out of 5 by
dcw147 from
TuboTax Review
I had one main issue that was difficult to understand regarding the minimum required distribution (RMD) from my IRAs and my 1099R from my qualified pension. I was asked about the qualified pension distributions I got and whether these were RMDs, but no RMD is required from a private pension. I wasn't sure how this should be answered, but I answered that no RMD was required. I wasn't sure why this question was even asked about a pension, so it confused me. Also, for my IRAs I took out slightly more than the minimum, so I answered that "part of the distribution was the RMD", but the way the answers were worded was confusing. The answer I would like to put in is that I withdrew more than the minimum as opposed to the way it was worded.
Date published: 2023-03-13
Rated 5 out of 5 by
Ladyacht from
Great Service!!!!
Turbo Tax knew when I was uncertain and offered confidence in what I was doing. I appreciate the $0.00 cost for a simple return. Thank you, Turbo Tax
Date published: 2023-03-13
Rated 5 out of 5 by
evdawg7174 from
awesome
great program, I use it every year to file my taxes
Date published: 2023-03-13
Rated 1 out of 5 by
TT is scammers from
Awful
Paid $222 to have my taxes filed and wouldn't let me choice the plan. It was taken out of my tax return and I had already spent two hours filing them and did not feel like redoing my taxes with another service or redoing them so I just paid
Date published: 2023-03-13
Rated 5 out of 5 by
Berkie55 from
Turbo Tax Worked Well
The Software was easy to use. I especially liked the ability to go back and check to make sure I did everything right.
Date published: 2023-03-13
Rated 3 out of 5 by
Cora NN from
So easy to use but costly.
It's so easy to use but for doing all the work myself, it is quite costly. They took half of what I was receiving.
Date published: 2023-03-13
Rated 4 out of 5 by
Carol1941 from
Douglas was Wonderful
The live tax "helper" Douglas was wonderful. He guided me through many problems and stayed with me for over an hour until I had all my questions answered and ready to file. All I can say is that he was truly a big help and a great addition to your staff.
All TurboTax® Offerings Reviews - Page 6557
Date published: 2023-03-13