TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Poor Was charged an outstanding amount to file without given any reason as to why, but advertising states free filing.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax made it easy to use! I was worried that completing this would be difficult. It was a lot easier than i imagined.
Date published: 2023-03-14
Rated 5 out of 5 by from Download Is Great Cloud Is Nightmare Whenever using cloud I get logged out every 3 minutes if not more, it confuses business with personal, there's never any support online, it's hard to just do your taxes. Desktop works great for many years.
Date published: 2023-03-14
Rated 1 out of 5 by from This year was horrible for TurboTax!!! After adding my 1095-A, made me file premium TurboTax for $59.00. The addition of my 1095-A subtracted $1.00 from my owed taxes, making me have to add $59.00 upgrade to TurboTax. Then a questionable addition of & 39.00 to pay the $1.00 I owed for the 1095-A report on my taxes. I wasn't able to cancel and just pay that $1.00 charge, instead of the $39.00 fee to pay the remaining $1.00 charge. Looking elsewhere for next year taxes. I earned $13,000 this year, only to pay about $100.00 to Turbotax/ Intuit!
Date published: 2023-03-14
Rated 1 out of 5 by from Overpriced, clunky, poor online support. Was not satisfied w/ TurboTax Business/Corporate. Not sure why they make you download the CD/PC version and you can't upload everything online. Forms are hard to follow and explanations aren't that useful/helpful, fairly inconsistent.
Date published: 2023-03-14
Rated 5 out of 5 by from Is the best More good and better and it also help in living….make it more better to get
Date published: 2023-03-14
Rated 5 out of 5 by from turbo tax very helpful easy to use never filed e file before but was simple
Date published: 2023-03-14
Rated 5 out of 5 by from Great Complications made easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-14
Rated 5 out of 5 by from turbo tax is great no lines. no waiting. reasonable pricing. best experts ready to help
Date published: 2023-03-14
Rated 5 out of 5 by from Quick & Painless Everyone dreads taxes...TurboTax makes it easy to get it taken care of without much confusion or frustration. There are plenty of answers available when things don't make sense or need further explanation. For the last 10 years I have used TurboTax for my family's taxes, and each and every year I am pleasantly surprised with the ease in which I am able to file my taxes. They even made it fun this year and made it like a race, how cool?! If taxes could be fun, TurboTax has done it!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6518
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor Was charged an outstanding amount to file without given any reason as to why, but advertising states free filing.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax made it easy to use! I was worried that completing this would be difficult. It was a lot easier than i imagined.
Date published: 2023-03-14
Rated 5 out of 5 by from Download Is Great Cloud Is Nightmare Whenever using cloud I get logged out every 3 minutes if not more, it confuses business with personal, there's never any support online, it's hard to just do your taxes. Desktop works great for many years.
Date published: 2023-03-14
Rated 1 out of 5 by from This year was horrible for TurboTax!!! After adding my 1095-A, made me file premium TurboTax for $59.00. The addition of my 1095-A subtracted $1.00 from my owed taxes, making me have to add $59.00 upgrade to TurboTax. Then a questionable addition of & 39.00 to pay the $1.00 I owed for the 1095-A report on my taxes. I wasn't able to cancel and just pay that $1.00 charge, instead of the $39.00 fee to pay the remaining $1.00 charge. Looking elsewhere for next year taxes. I earned $13,000 this year, only to pay about $100.00 to Turbotax/ Intuit!
Date published: 2023-03-14
Rated 1 out of 5 by from Overpriced, clunky, poor online support. Was not satisfied w/ TurboTax Business/Corporate. Not sure why they make you download the CD/PC version and you can't upload everything online. Forms are hard to follow and explanations aren't that useful/helpful, fairly inconsistent.
Date published: 2023-03-14
Rated 5 out of 5 by from Is the best More good and better and it also help in living….make it more better to get
Date published: 2023-03-14
Rated 5 out of 5 by from turbo tax very helpful easy to use never filed e file before but was simple
Date published: 2023-03-14
Rated 5 out of 5 by from Great Complications made easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-14
Rated 5 out of 5 by from turbo tax is great no lines. no waiting. reasonable pricing. best experts ready to help
Date published: 2023-03-14
Rated 5 out of 5 by from Quick & Painless Everyone dreads taxes...TurboTax makes it easy to get it taken care of without much confusion or frustration. There are plenty of answers available when things don't make sense or need further explanation. For the last 10 years I have used TurboTax for my family's taxes, and each and every year I am pleasantly surprised with the ease in which I am able to file my taxes. They even made it fun this year and made it like a race, how cool?! If taxes could be fun, TurboTax has done it!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6518