TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mark 4368 from
great nice and easy to understand
easy to do no problem walks you through quickly no problems
Date published: 2023-03-14
Rated 5 out of 5 by
SharifMarietta from
Easy to use but expensive
I have been using TurboTax for long 9 years. Easy to use but bit expensive
Date published: 2023-03-14
Rated 1 out of 5 by
rflores70609 from
I wasnt given a total and got charged extra
I was charged for something extra that I didn't want. I'm very disappointed. i will never use your service again. and it's way too expensive.
Date published: 2023-03-14
Rated 5 out of 5 by
JLaws6482 from
We always use TurboTax
Simple to use, used for several years now after going to an accountant. It's easy, and walks you through every step.
Date published: 2023-03-14
Rated 1 out of 5 by
Spicy Explosion from
Great Until the LAST STEP
I had Turbo Tax tell me "You are going to get a total refund of $4,551! How would you like to receive it?" NICE!! However, after reviewing my account to direct deposit it, it says, "Lets do one final review..." As soon as I did that, answered a few questions ( Questions I had already answered about the miles on our car we used for our business) It dropped it all the way down to $2,000?... If I was never going to be getting anything more than $2,000 then great! Tell me that! But don't tease me with an extra $2,000+ and take it away literally last second and then NOT give me the option to go back and see what happened. Really disappointing stunt that actually cost me $2,000+ dollars. May be my last year with you guys.
Date published: 2023-03-14
Rated 5 out of 5 by
yin98_98 from
Turbo Tax is Awesome!
Turbo Tax is easy to use, save my time and tax return rapidly.
Date published: 2023-03-14
Rated 1 out of 5 by
kaypomf from
Hidden fees everywhere
The service asks you multiple times to add unneeded add-ons and has so many hidden fees you need to look carefully for otherwise they'll just steal half your return, like having a $40 fee just for using your return to pay for their services without telling you prior that it'll costs you more. Nothing on this site is free and they'll charge you no matter what so look elsewhere.
Date published: 2023-03-14
Rated 5 out of 5 by
Jappler from
Turbo Tax has been getting better every year!
Everything I needed, in an easy to use interface!!
Date published: 2023-03-14
Rated 5 out of 5 by
Terrell82 from
Turbo Tax is amazing!!!
Turbo Tax makes it so easy to do your taxes with plenty of resources, should you have any questions or concerns.
Date published: 2023-03-14
Rated 5 out of 5 by
___sartre from
Awesome but still need improvement
Great tool, I was scared about doing tax filing, this tool is great and I just follow step by step to finish the e-filing. But few features still need to be improved 1. cannot import 1099-b from StockPlan Connect 2. when importing from StockPlan is not available, there's no option to upload 1099-b, I have to enter one by one which is boring, uploading might be another option
All TurboTax® Offerings Reviews - Page 6504
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mark 4368 from
great nice and easy to understand
easy to do no problem walks you through quickly no problems
Date published: 2023-03-14
Rated 5 out of 5 by
SharifMarietta from
Easy to use but expensive
I have been using TurboTax for long 9 years. Easy to use but bit expensive
Date published: 2023-03-14
Rated 1 out of 5 by
rflores70609 from
I wasnt given a total and got charged extra
I was charged for something extra that I didn't want. I'm very disappointed. i will never use your service again. and it's way too expensive.
Date published: 2023-03-14
Rated 5 out of 5 by
JLaws6482 from
We always use TurboTax
Simple to use, used for several years now after going to an accountant. It's easy, and walks you through every step.
Date published: 2023-03-14
Rated 1 out of 5 by
Spicy Explosion from
Great Until the LAST STEP
I had Turbo Tax tell me "You are going to get a total refund of $4,551! How would you like to receive it?" NICE!! However, after reviewing my account to direct deposit it, it says, "Lets do one final review..." As soon as I did that, answered a few questions ( Questions I had already answered about the miles on our car we used for our business) It dropped it all the way down to $2,000?... If I was never going to be getting anything more than $2,000 then great! Tell me that! But don't tease me with an extra $2,000+ and take it away literally last second and then NOT give me the option to go back and see what happened. Really disappointing stunt that actually cost me $2,000+ dollars. May be my last year with you guys.
Date published: 2023-03-14
Rated 5 out of 5 by
yin98_98 from
Turbo Tax is Awesome!
Turbo Tax is easy to use, save my time and tax return rapidly.
Date published: 2023-03-14
Rated 1 out of 5 by
kaypomf from
Hidden fees everywhere
The service asks you multiple times to add unneeded add-ons and has so many hidden fees you need to look carefully for otherwise they'll just steal half your return, like having a $40 fee just for using your return to pay for their services without telling you prior that it'll costs you more. Nothing on this site is free and they'll charge you no matter what so look elsewhere.
Date published: 2023-03-14
Rated 5 out of 5 by
Jappler from
Turbo Tax has been getting better every year!
Everything I needed, in an easy to use interface!!
Date published: 2023-03-14
Rated 5 out of 5 by
Terrell82 from
Turbo Tax is amazing!!!
Turbo Tax makes it so easy to do your taxes with plenty of resources, should you have any questions or concerns.
Date published: 2023-03-14
Rated 5 out of 5 by
___sartre from
Awesome but still need improvement
Great tool, I was scared about doing tax filing, this tool is great and I just follow step by step to finish the e-filing. But few features still need to be improved 1. cannot import 1099-b from StockPlan Connect 2. when importing from StockPlan is not available, there's no option to upload 1099-b, I have to enter one by one which is boring, uploading might be another option
All TurboTax® Offerings Reviews - Page 6504
Date published: 2023-03-14