TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from My tax expert Timothy was awesome! I learned so much about how to safeguard my future income and how to avoid penalties etc. Not only did I get my taxes done, but I had a quick financial educational experience.
Date published: 2023-03-14
Rated 4 out of 5 by from Needs improvement but eventually got it This was the first year I decided to do my own returns instead of using a professional because I wanted to save some money. I saved a whopping $146 but wasted hours trying to complete my returns. I used online help and tax professional help via telephone. It wasn't until the last person (Urica) who I spoke with, who finally was able to help me figure out my AZ state return. Not sure I will use TT again because of all the time it required.
Date published: 2023-03-14
Rated 5 out of 5 by from Quick and Easy! Saves so much time just to do simple taxes! so glad this exist
Date published: 2023-03-14
Rated 5 out of 5 by from Great Product Everything was smooth and having someone to ask questions and provide immediate feedback really helps with the tax process.
Date published: 2023-03-14
Rated 2 out of 5 by from Overpriced but better than nothing Using Turbo Tax was simple but long and unclear at parts. Last year I used a tax professional, and next year I will definitely be doing the same. They charge way more than they say at first by tacking on state tax and are always trying to up sell you to their super duper plan after you already selected the plan you want.
Date published: 2023-03-14
Rated 4 out of 5 by from Easy to use! Turbo Tax makes it very easy to handle taxes when you don't have any idea what you are doing. I appreciate the step by step questions and that an expert is available if I need them. I use Turbo Tax every year.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbotax is very good customer service was helpful Review process was very helpful and made it easy to make changes.Tax filing made easy.
Date published: 2023-03-14
Rated 5 out of 5 by from Making an unpleasant task quite bearable I don't know and don't care to keep on top of all the current tax laws. This makes taxes easy and I feel good that I haven't missed anything.
Date published: 2023-03-14
Rated 5 out of 5 by from Tax Season's Best Helper Quick & Easy. Best Tax preparation software available.
Date published: 2023-03-14
Rated 1 out of 5 by from This years Turbo Tax Software is awful! After using Turbotax for over 10 years...this years version is so unreliable!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6466
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My tax expert Timothy was awesome! I learned so much about how to safeguard my future income and how to avoid penalties etc. Not only did I get my taxes done, but I had a quick financial educational experience.
Date published: 2023-03-14
Rated 4 out of 5 by from Needs improvement but eventually got it This was the first year I decided to do my own returns instead of using a professional because I wanted to save some money. I saved a whopping $146 but wasted hours trying to complete my returns. I used online help and tax professional help via telephone. It wasn't until the last person (Urica) who I spoke with, who finally was able to help me figure out my AZ state return. Not sure I will use TT again because of all the time it required.
Date published: 2023-03-14
Rated 5 out of 5 by from Quick and Easy! Saves so much time just to do simple taxes! so glad this exist
Date published: 2023-03-14
Rated 5 out of 5 by from Great Product Everything was smooth and having someone to ask questions and provide immediate feedback really helps with the tax process.
Date published: 2023-03-14
Rated 2 out of 5 by from Overpriced but better than nothing Using Turbo Tax was simple but long and unclear at parts. Last year I used a tax professional, and next year I will definitely be doing the same. They charge way more than they say at first by tacking on state tax and are always trying to up sell you to their super duper plan after you already selected the plan you want.
Date published: 2023-03-14
Rated 4 out of 5 by from Easy to use! Turbo Tax makes it very easy to handle taxes when you don't have any idea what you are doing. I appreciate the step by step questions and that an expert is available if I need them. I use Turbo Tax every year.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbotax is very good customer service was helpful Review process was very helpful and made it easy to make changes.Tax filing made easy.
Date published: 2023-03-14
Rated 5 out of 5 by from Making an unpleasant task quite bearable I don't know and don't care to keep on top of all the current tax laws. This makes taxes easy and I feel good that I haven't missed anything.
Date published: 2023-03-14
Rated 5 out of 5 by from Tax Season's Best Helper Quick & Easy. Best Tax preparation software available.
Date published: 2023-03-14
Rated 1 out of 5 by from This years Turbo Tax Software is awful! After using Turbotax for over 10 years...this years version is so unreliable!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6466