TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax is easy to use! I like to use turbotax because the guidance through each step doesn't get any simpler.
Date published: 2023-03-15
Rated 2 out of 5 by from Turbo Tax was much harder to use this year. It is very slow to load and respond. I was not able to get it to display and print my return (although it was very prompt to let me pay for your services).
Date published: 2023-03-15
Rated 5 out of 5 by from Easy Taxes Done Quick Have used TurboTax for several years and it seems to get easier each time. It helps having last years filing at your fingertips. We are retired, and easy things are blessings. This is certainly a blessing.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is an awesome software I love the software because it teaches you about accounting and also keep updated records of Law changes
Date published: 2023-03-15
Rated 5 out of 5 by from Thank you Turbo Tax! Turbo Tax was easy and quick. Will recommend to friends.
Date published: 2023-03-15
Rated 4 out of 5 by from Please fix the military multiple state issue I use your product every year but I find it annoying that I cannot file married jointly Federal and married filing separately for state. My wife and I are a married military family and she likes to maintain her state residency for voting purposes. It is a pain every year to have to file one federal return. Then have to fill out 2 blank federal returns I don't file and have to print and pay for shipping on two state returns every year. It seems that it would not be that difficult to allow me to edit the information for my state returns and file them both digitally. This is a known issue. Please fix it.
Date published: 2023-03-15
Rated 5 out of 5 by from REAL EASY The person I was in the phone with WAS A LOT OF HELP and patient
Date published: 2023-03-15
Rated 4 out of 5 by from Latest Version Confusing and Redundant Too many instances of loopback reviews. Waste of time. HSA calculations confusing. Still not sure if I got the allowed deduction.
Date published: 2023-03-15
Rated 5 out of 5 by from Excellent Tax Preparation Program I really appreciate how thorough TurboTax is even though I get tired of reading some questions repeatedly. I know there's a reason for this but it gets tedious. I love how I don't have to worry about where on the tax return all these entries go because TurboTax does all that. I also appreciate how it does all the math for me.
Date published: 2023-03-15
Rated 5 out of 5 by from Excellent Easy, quick, and supportive. Highly recommend this service.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy to use! I like to use turbotax because the guidance through each step doesn't get any simpler.
Date published: 2023-03-15
Rated 2 out of 5 by from Turbo Tax was much harder to use this year. It is very slow to load and respond. I was not able to get it to display and print my return (although it was very prompt to let me pay for your services).
Date published: 2023-03-15
Rated 5 out of 5 by from Easy Taxes Done Quick Have used TurboTax for several years and it seems to get easier each time. It helps having last years filing at your fingertips. We are retired, and easy things are blessings. This is certainly a blessing.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is an awesome software I love the software because it teaches you about accounting and also keep updated records of Law changes
Date published: 2023-03-15
Rated 5 out of 5 by from Thank you Turbo Tax! Turbo Tax was easy and quick. Will recommend to friends.
Date published: 2023-03-15
Rated 4 out of 5 by from Please fix the military multiple state issue I use your product every year but I find it annoying that I cannot file married jointly Federal and married filing separately for state. My wife and I are a married military family and she likes to maintain her state residency for voting purposes. It is a pain every year to have to file one federal return. Then have to fill out 2 blank federal returns I don't file and have to print and pay for shipping on two state returns every year. It seems that it would not be that difficult to allow me to edit the information for my state returns and file them both digitally. This is a known issue. Please fix it.
Date published: 2023-03-15
Rated 5 out of 5 by from REAL EASY The person I was in the phone with WAS A LOT OF HELP and patient
Date published: 2023-03-15
Rated 4 out of 5 by from Latest Version Confusing and Redundant Too many instances of loopback reviews. Waste of time. HSA calculations confusing. Still not sure if I got the allowed deduction.
Date published: 2023-03-15
Rated 5 out of 5 by from Excellent Tax Preparation Program I really appreciate how thorough TurboTax is even though I get tired of reading some questions repeatedly. I know there's a reason for this but it gets tedious. I love how I don't have to worry about where on the tax return all these entries go because TurboTax does all that. I also appreciate how it does all the math for me.
Date published: 2023-03-15
Rated 5 out of 5 by from Excellent Easy, quick, and supportive. Highly recommend this service.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6383