TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 3 out of 5 by
Fhfh from
turbotax is mediocre
Does not send text or email of tax acceptance in a timely manner. Still programmatic glitches in middle of March. Hard to report problems. Interest income on schedule B worksheet should provide for breaking down regular interest, treasury interest and municipal interest also bond premium and accrued interest) Now schedule B's need to be broken into two parts to accurately reflect these components. NYS data not transferred from previous year in full
Date published: 2023-03-15
Rated 5 out of 5 by
AshDfhdvsisbs from
The live expert was great
The live expert was kind and understanding of my situation. The self filling still needs work.
Date published: 2023-03-15
Rated 5 out of 5 by
Mugs1 from
Turbo Tax did it
For a first time do it myself tax prep it was fairly easy
Date published: 2023-03-15
Rated 5 out of 5 by
anwhitak from
Recommend TurboTax
Easy to use. I made a few mistakes along the way, but was quickly able to correct them.
Date published: 2023-03-15
Rated 5 out of 5 by
Licibeth1 from
Turbo tax is great
Great service. Agent assisted me with all the questions I had,
Date published: 2023-03-15
Rated 5 out of 5 by
Matui from
Great work
I had a unusual problem and Denise W. stuck with it until it was resolved. Thank you so much Denise.
Date published: 2023-03-15
Rated 5 out of 5 by
LRenzo1234 from
Great
It was very helpful and without stress. Plus it was very fast
Date published: 2023-03-15
Rated 3 out of 5 by
Denny8274 from
Worse year we have had to deal with.
More difficult, harder to understand, and more costly.
Date published: 2023-03-15
Rated 3 out of 5 by
IguesscannotuseJim from
Instructions to change a doc. is very poor.
I needed to make a change to 1099B. Very poor instructions as how to get back and make the change. Even the "Chat" person by phone did not know how. I finally found a way by clicking on different ways. Then I tried to email rather than "mail" and again instructions were very poor.
Date published: 2023-03-15
Rated 1 out of 5 by
More than 15 yrs using TT from
Most difficult year yet
NAICS codes changed - when trying to efile, SEVERAL codes were tried yet NONE were accepted.
All TurboTax® Offerings Reviews - Page 6370
Date published: 2023-03-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Fhfh from
turbotax is mediocre
Does not send text or email of tax acceptance in a timely manner. Still programmatic glitches in middle of March. Hard to report problems. Interest income on schedule B worksheet should provide for breaking down regular interest, treasury interest and municipal interest also bond premium and accrued interest) Now schedule B's need to be broken into two parts to accurately reflect these components. NYS data not transferred from previous year in full
Date published: 2023-03-15
Rated 5 out of 5 by
AshDfhdvsisbs from
The live expert was great
The live expert was kind and understanding of my situation. The self filling still needs work.
Date published: 2023-03-15
Rated 5 out of 5 by
Mugs1 from
Turbo Tax did it
For a first time do it myself tax prep it was fairly easy
Date published: 2023-03-15
Rated 5 out of 5 by
anwhitak from
Recommend TurboTax
Easy to use. I made a few mistakes along the way, but was quickly able to correct them.
Date published: 2023-03-15
Rated 5 out of 5 by
Licibeth1 from
Turbo tax is great
Great service. Agent assisted me with all the questions I had,
Date published: 2023-03-15
Rated 5 out of 5 by
Matui from
Great work
I had a unusual problem and Denise W. stuck with it until it was resolved. Thank you so much Denise.
Date published: 2023-03-15
Rated 5 out of 5 by
LRenzo1234 from
Great
It was very helpful and without stress. Plus it was very fast
Date published: 2023-03-15
Rated 3 out of 5 by
Denny8274 from
Worse year we have had to deal with.
More difficult, harder to understand, and more costly.
Date published: 2023-03-15
Rated 3 out of 5 by
IguesscannotuseJim from
Instructions to change a doc. is very poor.
I needed to make a change to 1099B. Very poor instructions as how to get back and make the change. Even the "Chat" person by phone did not know how. I finally found a way by clicking on different ways. Then I tried to email rather than "mail" and again instructions were very poor.
Date published: 2023-03-15
Rated 1 out of 5 by
More than 15 yrs using TT from
Most difficult year yet
NAICS codes changed - when trying to efile, SEVERAL codes were tried yet NONE were accepted.
All TurboTax® Offerings Reviews - Page 6370
Date published: 2023-03-15