TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from Turbo Tax was great it was quick and easy. helped with every step of the way.
Date published: 2021-05-17
Rated 2 out of 5 by from rejected federal return! Error leading to rejection not highlighted. Trying to do a very basic foreign tax credit. May have entered an incorrect number in the wrong spot, but instructions not clear and unable to change now. No error is flagged for rejection etc and can't change any values
Date published: 2021-05-17
Rated 5 out of 5 by from EVERY YEAR, IT GETS BETTER AND BETTER, AND EASIER! I used to volunteer to do other peoples tax returns with the VITA program. But I was always afraid to do my own. Ive been doing my and my spouse's joint tax return with you guys for a few years now. You have decreased my hesitancy tenfold. Thganks for making it such a seamless and intuitive process. Greatly appreciated
Date published: 2021-05-17
Rated 5 out of 5 by from very good Realy easy to use and helpful.....................................................
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you Turbo Tax Easy to answer questions, just by clicking through yes and no, the whole process is done before I know it.
Date published: 2021-05-17
Rated 3 out of 5 by from Disappointed with the 2020 program I have used Turbo Tax for many years and have been a satisfied user. The 2020 program was not up to the standard of previous programs. It seemed I had to enter information that should have been imported from last year's return and from financial institutions.
Date published: 2021-05-17
Rated 4 out of 5 by from I have used TurboTax Since 1992 This program is pretty good for the most part. There are some quirks in the moving around in the pages but one can muster thru them. Example: If you decide to go back you dont aways go back one page you end up at the section for the topic. It would be nice if there was also a back page button.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! No live expert to help file my taxes. Was able to do it
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use First time using this app. It was easy to follow and quick.
Date published: 2021-05-17
Rated 2 out of 5 by from Waayy too pricey and tricked me into upgrading Upsell you without a way to remedy. Garbage money grab
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 637
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was great it was quick and easy. helped with every step of the way.
Date published: 2021-05-17
Rated 2 out of 5 by from rejected federal return! Error leading to rejection not highlighted. Trying to do a very basic foreign tax credit. May have entered an incorrect number in the wrong spot, but instructions not clear and unable to change now. No error is flagged for rejection etc and can't change any values
Date published: 2021-05-17
Rated 5 out of 5 by from EVERY YEAR, IT GETS BETTER AND BETTER, AND EASIER! I used to volunteer to do other peoples tax returns with the VITA program. But I was always afraid to do my own. Ive been doing my and my spouse's joint tax return with you guys for a few years now. You have decreased my hesitancy tenfold. Thganks for making it such a seamless and intuitive process. Greatly appreciated
Date published: 2021-05-17
Rated 5 out of 5 by from very good Realy easy to use and helpful.....................................................
Date published: 2021-05-17
Rated 5 out of 5 by from Thank you Turbo Tax Easy to answer questions, just by clicking through yes and no, the whole process is done before I know it.
Date published: 2021-05-17
Rated 3 out of 5 by from Disappointed with the 2020 program I have used Turbo Tax for many years and have been a satisfied user. The 2020 program was not up to the standard of previous programs. It seemed I had to enter information that should have been imported from last year's return and from financial institutions.
Date published: 2021-05-17
Rated 4 out of 5 by from I have used TurboTax Since 1992 This program is pretty good for the most part. There are some quirks in the moving around in the pages but one can muster thru them. Example: If you decide to go back you dont aways go back one page you end up at the section for the topic. It would be nice if there was also a back page button.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! No live expert to help file my taxes. Was able to do it
Date published: 2021-05-17
Rated 5 out of 5 by from easy to use First time using this app. It was easy to follow and quick.
Date published: 2021-05-17
Rated 2 out of 5 by from Waayy too pricey and tricked me into upgrading Upsell you without a way to remedy. Garbage money grab
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 637