TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Way too expensive for what it is. I could go to an accountant and pay the same amount as this. Then you want to charge extra to take my payment out of my return. It seems like every other page is trying to upsell me a different product. And then you charge too much for a state with no income taxes.
Date published: 2023-03-15
Rated 5 out of 5 by from Ease of Use It was easy to use. The step by step guided pathway was incredible.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax made filing very easy Filing was easy with step-by-step helps and questions.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbotax is wonderful It was a big pleasure for me using Turbotax this year to file my tax by myself, for the first time ,I don't have no complaint , the experience was wonderful and the experts was magnific,.
Date published: 2023-03-15
Rated 2 out of 5 by from Software Changes I have used TurboTax for years but the changes this year are not fair. I had to upgrade a level for a form that was standard in the deluxe level. And the upgrade charge to next level was double. Might be last year of using this software.
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax is almost great Other than not providing online help on determining the professional activity codes for businesses you operate (had to go to Instructions for Schedule C), the software worked fine. What really bugs me is the extra fee TurboTax tries to charge for deducting the $25 fee for filling the state return. You can either use your credit card and pay nothing extra, or they will gladly deduct another $40 from your refund to take the $25 fee. Ridiculous!!
Date published: 2023-03-15
Rated 2 out of 5 by from Tired of it Prices just keep going up. Will look for other options next year before deciding whether to use again
Date published: 2023-03-15
Rated 5 out of 5 by from turbo Tax live is AMAZING! Barbara from Turbo Tax Live Full Service went above and beyond to get my full refund.
Date published: 2023-03-15
Rated 2 out of 5 by from Too expensive now it is super expensive now. Last year I pay way less than today. NOT Using it again
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Fast and easy great products easy refund thank you
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6331
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Way too expensive for what it is. I could go to an accountant and pay the same amount as this. Then you want to charge extra to take my payment out of my return. It seems like every other page is trying to upsell me a different product. And then you charge too much for a state with no income taxes.
Date published: 2023-03-15
Rated 5 out of 5 by from Ease of Use It was easy to use. The step by step guided pathway was incredible.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax made filing very easy Filing was easy with step-by-step helps and questions.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbotax is wonderful It was a big pleasure for me using Turbotax this year to file my tax by myself, for the first time ,I don't have no complaint , the experience was wonderful and the experts was magnific,.
Date published: 2023-03-15
Rated 2 out of 5 by from Software Changes I have used TurboTax for years but the changes this year are not fair. I had to upgrade a level for a form that was standard in the deluxe level. And the upgrade charge to next level was double. Might be last year of using this software.
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax is almost great Other than not providing online help on determining the professional activity codes for businesses you operate (had to go to Instructions for Schedule C), the software worked fine. What really bugs me is the extra fee TurboTax tries to charge for deducting the $25 fee for filling the state return. You can either use your credit card and pay nothing extra, or they will gladly deduct another $40 from your refund to take the $25 fee. Ridiculous!!
Date published: 2023-03-15
Rated 2 out of 5 by from Tired of it Prices just keep going up. Will look for other options next year before deciding whether to use again
Date published: 2023-03-15
Rated 5 out of 5 by from turbo Tax live is AMAZING! Barbara from Turbo Tax Live Full Service went above and beyond to get my full refund.
Date published: 2023-03-15
Rated 2 out of 5 by from Too expensive now it is super expensive now. Last year I pay way less than today. NOT Using it again
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome Fast and easy great products easy refund thank you
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6331