TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from TurboTax Business 2022 - Poor Technical Support We've used TurboTax Business and Turbo Tax Home & Business for 20 years. This year I made a mistake entering the quantity of year end shares in our S-Corp in TurboTax Business 2022. As such, there was a difference between the start of the year quantity of shares and the end of the year quantity of shares on the K-1. I searched TurboTax Business 2022 for ways to correct the incorrect year end quantity to no avail. I searched TurboTax online community to no avail. I contacted TurboTax technical support. I spent 75 minutes on the phone, the majority of that time on hold with a service rep that didn't know how to change the end of the year share quantity. The service rep supervisor gave me the number for IRS Business line as the next level of tech support. It was extremely frustrating. I had to submit the return with the incorrect share information because I was out of time with the filing deadline of March 15.
Date published: 2023-03-15
Rated 4 out of 5 by from Wish the fees were less hard time doing electronically so had to print and mail
Date published: 2023-03-15
Rated 3 out of 5 by from Issue with Form 502 for S-Corp Had to remove this form based on suggested google reviews of other Turbotax users. Hope the return is accepted by Federal and VA State
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax makes taxes simple. Even having to right everthing out on my own it tells my what to do and how to do it.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is awesome! I had a great experience once again. Akua was amazing to deal with.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy TurboTax TT was very easy to use. Most of the questions were very well written and easy to understand. For me, the lacking part has to do with my wife's and my separate IRA's.
Date published: 2023-03-15
Rated 2 out of 5 by from It's gotten really expensive There are reasons I still use TurboTax, but golly the price hike is noticeable!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is Easy and Great Very Easy to use I like Turbo Tax Makes life very easy
Date published: 2023-03-15
Rated 5 out of 5 by from Turbox is an easy way to get your taxes done. Had no issue filing and really nice customer service.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax Help me, there Awesome. TurboTax help me file my taxes, simple and easy. They offered alot of help with questions That I need Answers. Made filing tax easy and convenient.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6323
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Business 2022 - Poor Technical Support We've used TurboTax Business and Turbo Tax Home & Business for 20 years. This year I made a mistake entering the quantity of year end shares in our S-Corp in TurboTax Business 2022. As such, there was a difference between the start of the year quantity of shares and the end of the year quantity of shares on the K-1. I searched TurboTax Business 2022 for ways to correct the incorrect year end quantity to no avail. I searched TurboTax online community to no avail. I contacted TurboTax technical support. I spent 75 minutes on the phone, the majority of that time on hold with a service rep that didn't know how to change the end of the year share quantity. The service rep supervisor gave me the number for IRS Business line as the next level of tech support. It was extremely frustrating. I had to submit the return with the incorrect share information because I was out of time with the filing deadline of March 15.
Date published: 2023-03-15
Rated 4 out of 5 by from Wish the fees were less hard time doing electronically so had to print and mail
Date published: 2023-03-15
Rated 3 out of 5 by from Issue with Form 502 for S-Corp Had to remove this form based on suggested google reviews of other Turbotax users. Hope the return is accepted by Federal and VA State
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax makes taxes simple. Even having to right everthing out on my own it tells my what to do and how to do it.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is awesome! I had a great experience once again. Akua was amazing to deal with.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy TurboTax TT was very easy to use. Most of the questions were very well written and easy to understand. For me, the lacking part has to do with my wife's and my separate IRA's.
Date published: 2023-03-15
Rated 2 out of 5 by from It's gotten really expensive There are reasons I still use TurboTax, but golly the price hike is noticeable!
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax is Easy and Great Very Easy to use I like Turbo Tax Makes life very easy
Date published: 2023-03-15
Rated 5 out of 5 by from Turbox is an easy way to get your taxes done. Had no issue filing and really nice customer service.
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax Help me, there Awesome. TurboTax help me file my taxes, simple and easy. They offered alot of help with questions That I need Answers. Made filing tax easy and convenient.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6323