TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very easy to navigate and efficient! I have been using Turbo Tax for years and have never had any issues thus far. Will continue to use!
Date published: 2023-03-16
Rated 5 out of 5 by from Very Happy to use Turbo Tax Turbo Tax is a simple process, that walks you through all you need to file your taxes quickly and efficiently.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is effecient Using turbo tax was easy to complete my tax return in 1 afternoon. I was pleasantly surprised how well the process went.
Date published: 2023-03-16
Rated 4 out of 5 by from Filing online should be easy! The IRS kept rejecting my return due to a nonessential form that is no longer mandated. The 1095A. I did not qualify for this coverage because I receive medicare and medicaid. It took forever to get to the form and delete it because only one agent from turbo tax knew how to access it and delete it. So grateful that I did not give up, and that our paths crossed.
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax is Awesome I have been a user of TurboTax since before it became TurboTax, so that's a lot of years. Each year I find it so easy to complete my return with total confidence of it being correct. Everything works perfectly and it is so easy to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is awesome We felt comfortable once we made contact with Michael as he was able to explain and help guide us through the process
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax Won't Accept Changes For the most part I really like TurboTax, especially as it imports last year's information into the current year's tax form. Also that I can import tax-related documents. However, and this is a big issue, TurboTax continued to put my husband's name on my IRA several times. I hope that this doesn't cause a glitch in the IRS's computer.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is the best! Lee was the best person ever very helpful! would recommend anyone!
Date published: 2023-03-16
Rated 5 out of 5 by from Thankful! I appreciate the security I feel with my information and the process. Thank goodness for this service - like being with a local CPA but I have some flexibility and it's easy to do from my desk at home... I appreciate their support and the way things are handled through TurboTax.
Date published: 2023-03-16
Rated 3 out of 5 by from Too expensive We have a very simple return, limited income, too much money. Will not use Turbo next year
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to navigate and efficient! I have been using Turbo Tax for years and have never had any issues thus far. Will continue to use!
Date published: 2023-03-16
Rated 5 out of 5 by from Very Happy to use Turbo Tax Turbo Tax is a simple process, that walks you through all you need to file your taxes quickly and efficiently.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is effecient Using turbo tax was easy to complete my tax return in 1 afternoon. I was pleasantly surprised how well the process went.
Date published: 2023-03-16
Rated 4 out of 5 by from Filing online should be easy! The IRS kept rejecting my return due to a nonessential form that is no longer mandated. The 1095A. I did not qualify for this coverage because I receive medicare and medicaid. It took forever to get to the form and delete it because only one agent from turbo tax knew how to access it and delete it. So grateful that I did not give up, and that our paths crossed.
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax is Awesome I have been a user of TurboTax since before it became TurboTax, so that's a lot of years. Each year I find it so easy to complete my return with total confidence of it being correct. Everything works perfectly and it is so easy to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is awesome We felt comfortable once we made contact with Michael as he was able to explain and help guide us through the process
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax Won't Accept Changes For the most part I really like TurboTax, especially as it imports last year's information into the current year's tax form. Also that I can import tax-related documents. However, and this is a big issue, TurboTax continued to put my husband's name on my IRA several times. I hope that this doesn't cause a glitch in the IRS's computer.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is the best! Lee was the best person ever very helpful! would recommend anyone!
Date published: 2023-03-16
Rated 5 out of 5 by from Thankful! I appreciate the security I feel with my information and the process. Thank goodness for this service - like being with a local CPA but I have some flexibility and it's easy to do from my desk at home... I appreciate their support and the way things are handled through TurboTax.
Date published: 2023-03-16
Rated 3 out of 5 by from Too expensive We have a very simple return, limited income, too much money. Will not use Turbo next year
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6311