TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
DMan101 from
Pretty Simple
The Turbo Tax Expert I worked with was extremely helpful. The only thing I would suggest changing is making it seem like your experts are all CPA's with an average of 12 years experience.
Date published: 2023-03-16
Rated 5 out of 5 by
John12345688987663313kds from
This process was so easy and FAST!!!
This was the fastest I've ever filed taxes thanks to TurboTax. Ana was amazing, she answered all of my questions and did a great job!
Date published: 2023-03-16
Rated 1 out of 5 by
Ariel2022 from
Not as happy as last year
The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by
KCLiz from
Lied about discount
I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by
Miss E2U from
Wish I would have filed sooner!
I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
Rated 2 out of 5 by
C Martinez from
nothing but trouble trying to process with the CD
I've had major issues trying to load the CD this year. Still unable to process the State - I've paid for it and it shows that it's been downloaded..... try to process and I go right back to download.
Date published: 2023-03-16
Rated 5 out of 5 by
Car942 from
Easy
Helped me figure out what I needed to do a corporate return
Date published: 2023-03-16
Rated 5 out of 5 by
DLGates from
Been using for years and will continue to
I have been using TurboTax for years and I will continue to. It is so fast and easy but if you need help it is available. I absolutely recommend it for everyone.
Date published: 2023-03-16
Rated 5 out of 5 by
Justin And from
Marsiela #1
Marsiela is the best, I appreciate you and your expertise on everything. Hopefully I get you next year!
Date published: 2023-03-16
Rated 5 out of 5 by
Buckphoto from
Great Experience
Great experience and super easy will do again next year.
All TurboTax® Offerings Reviews - Page 6280
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DMan101 from
Pretty Simple
The Turbo Tax Expert I worked with was extremely helpful. The only thing I would suggest changing is making it seem like your experts are all CPA's with an average of 12 years experience.
Date published: 2023-03-16
Rated 5 out of 5 by
John12345688987663313kds from
This process was so easy and FAST!!!
This was the fastest I've ever filed taxes thanks to TurboTax. Ana was amazing, she answered all of my questions and did a great job!
Date published: 2023-03-16
Rated 1 out of 5 by
Ariel2022 from
Not as happy as last year
The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by
KCLiz from
Lied about discount
I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by
Miss E2U from
Wish I would have filed sooner!
I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
Rated 2 out of 5 by
C Martinez from
nothing but trouble trying to process with the CD
I've had major issues trying to load the CD this year. Still unable to process the State - I've paid for it and it shows that it's been downloaded..... try to process and I go right back to download.
Date published: 2023-03-16
Rated 5 out of 5 by
Car942 from
Easy
Helped me figure out what I needed to do a corporate return
Date published: 2023-03-16
Rated 5 out of 5 by
DLGates from
Been using for years and will continue to
I have been using TurboTax for years and I will continue to. It is so fast and easy but if you need help it is available. I absolutely recommend it for everyone.
Date published: 2023-03-16
Rated 5 out of 5 by
Justin And from
Marsiela #1
Marsiela is the best, I appreciate you and your expertise on everything. Hopefully I get you next year!
Date published: 2023-03-16
Rated 5 out of 5 by
Buckphoto from
Great Experience
Great experience and super easy will do again next year.
All TurboTax® Offerings Reviews - Page 6280
Date published: 2023-03-16