TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bee Eee from
Outstanding, as always!
The best way to file! Easy, accurate and quick! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by
Joe8619 from
Excellent product and service
The software is great, but I needed help twice from two different individuals in the chat and they nailed it. Great service.
Date published: 2023-03-16
Rated 5 out of 5 by
micmar1 from
Great product
Turbo Tax was easy to use, was able to step through the filing process with ease.
Date published: 2023-03-16
Rated 5 out of 5 by
HFGambale from
First time to use an Expert!
Harry was very professional and understood our situation perfectly. He walked us through everything we had questions about; things that stumped us when we tried to do them ourselves last year.
Date published: 2023-03-16
Rated 5 out of 5 by
John and Evelyn from
review full service
Previuus experience was horrible. My experience with Cherryll was great.
Date published: 2023-03-16
Rated 3 out of 5 by
exlnt1900 from
Confusing
When entering info, I wanted to enter the amounts for SSA. When entering the tab goes blank and then I have to enter the data into the forms. Took some time to figure that out. I expected it to go directly to the entry for SSA.
Date published: 2023-03-16
Rated 5 out of 5 by
Marie la from
Just keeps getting better.
After 20 years, it gets easier every time. Thanks for the updates. Especially the photo snapshots. Hope there's more of those next year - driver's license please!
Date published: 2023-03-16
Rated 4 out of 5 by
anthony9123 from
easy
easy to use, helpful on tracking all deductions highly recommend
Date published: 2023-03-16
Rated 5 out of 5 by
FortynumberFive from
Another Excellent Year Using Turbo Tax
Been using TurboTax since 2005. Never any issues. Always easy to use and always accurate. Latest online version is easiest ever.
Date published: 2023-03-16
Rated 3 out of 5 by
Ezero from
Software Bugs and Hard to find Contact Numbeer
Have been using TurboTax for many years, however, this year I had numerous software bugs and was even told to answer question in the inverse because of software issue. Also it is EXTREMELY difficult to find the actual telephone number to get real person for assistance. Once there the "AI" that keeps asking your name never works. Very frustrating!
All TurboTax® Offerings Reviews - Page 6247
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bee Eee from
Outstanding, as always!
The best way to file! Easy, accurate and quick! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by
Joe8619 from
Excellent product and service
The software is great, but I needed help twice from two different individuals in the chat and they nailed it. Great service.
Date published: 2023-03-16
Rated 5 out of 5 by
micmar1 from
Great product
Turbo Tax was easy to use, was able to step through the filing process with ease.
Date published: 2023-03-16
Rated 5 out of 5 by
HFGambale from
First time to use an Expert!
Harry was very professional and understood our situation perfectly. He walked us through everything we had questions about; things that stumped us when we tried to do them ourselves last year.
Date published: 2023-03-16
Rated 5 out of 5 by
John and Evelyn from
review full service
Previuus experience was horrible. My experience with Cherryll was great.
Date published: 2023-03-16
Rated 3 out of 5 by
exlnt1900 from
Confusing
When entering info, I wanted to enter the amounts for SSA. When entering the tab goes blank and then I have to enter the data into the forms. Took some time to figure that out. I expected it to go directly to the entry for SSA.
Date published: 2023-03-16
Rated 5 out of 5 by
Marie la from
Just keeps getting better.
After 20 years, it gets easier every time. Thanks for the updates. Especially the photo snapshots. Hope there's more of those next year - driver's license please!
Date published: 2023-03-16
Rated 4 out of 5 by
anthony9123 from
easy
easy to use, helpful on tracking all deductions highly recommend
Date published: 2023-03-16
Rated 5 out of 5 by
FortynumberFive from
Another Excellent Year Using Turbo Tax
Been using TurboTax since 2005. Never any issues. Always easy to use and always accurate. Latest online version is easiest ever.
Date published: 2023-03-16
Rated 3 out of 5 by
Ezero from
Software Bugs and Hard to find Contact Numbeer
Have been using TurboTax for many years, however, this year I had numerous software bugs and was even told to answer question in the inverse because of software issue. Also it is EXTREMELY difficult to find the actual telephone number to get real person for assistance. Once there the "AI" that keeps asking your name never works. Very frustrating!
All TurboTax® Offerings Reviews - Page 6247
Date published: 2023-03-16