TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax Mostly good. some areas were confusing with the terminology.
Date published: 2023-03-20
Rated 5 out of 5 by from Tena from Texas was wonderful! I was in the weeds with my federal taxes. I didn’t understand some of the paperwork. I reached out and Tena from Texas walked me through. I feel such relief.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for years. Great tool. See you next year!
Date published: 2023-03-19
Rated 5 out of 5 by from awedsome it was a great first experience will use next yearvas well
Date published: 2023-03-19
Rated 5 out of 5 by from Absolutely Amazing she was absolutely amazing she talked me through everything and got to know me a little bit through the journey
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax -over 10 years and keeps getting better. Using the desktop was easier this year, and thanks for the help from last year's numbers.
Date published: 2023-03-19
Rated 4 out of 5 by from I always use Turbo Tax Generally quick and relatively easy to follow. The explanations for things I don't quite understand are usually helpfully but sometimes don't cover my situations.
Date published: 2023-03-19
Rated 3 out of 5 by from Some what easy and aimple just confused on this whole AGI part because I didn't file my last year's taxes yet due to the fact that I'm still waiting on my 1099 from Florida unemployment so that I can file my 2021 taxes but it says I can stil file my 2020 taxes while I'm waiting on my documents to file my 2021 but this AGI part keeps having the IRS rejecting my return and they don't explain it in a way to be able to finish filling. Hopefully this time it goes through. This would be my fourth time trying to file through turbo tax this month and I keep getting the same reflection issue so I pray I did it correctly this time. I'm just following exactly what turbo tax is telling me to do.
Date published: 2023-03-19
Rated 4 out of 5 by from Help The question answers were not always clear. It would be nice if some of the directions that are underlined would take you to the instructions.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax expert support is great Just a really nice experience doing a not so great chore. Turbo tax makes it pretty painless.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6247
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Mostly good. some areas were confusing with the terminology.
Date published: 2023-03-20
Rated 5 out of 5 by from Tena from Texas was wonderful! I was in the weeds with my federal taxes. I didn’t understand some of the paperwork. I reached out and Tena from Texas walked me through. I feel such relief.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for years. Great tool. See you next year!
Date published: 2023-03-19
Rated 5 out of 5 by from awedsome it was a great first experience will use next yearvas well
Date published: 2023-03-19
Rated 5 out of 5 by from Absolutely Amazing she was absolutely amazing she talked me through everything and got to know me a little bit through the journey
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax -over 10 years and keeps getting better. Using the desktop was easier this year, and thanks for the help from last year's numbers.
Date published: 2023-03-19
Rated 4 out of 5 by from I always use Turbo Tax Generally quick and relatively easy to follow. The explanations for things I don't quite understand are usually helpfully but sometimes don't cover my situations.
Date published: 2023-03-19
Rated 3 out of 5 by from Some what easy and aimple just confused on this whole AGI part because I didn't file my last year's taxes yet due to the fact that I'm still waiting on my 1099 from Florida unemployment so that I can file my 2021 taxes but it says I can stil file my 2020 taxes while I'm waiting on my documents to file my 2021 but this AGI part keeps having the IRS rejecting my return and they don't explain it in a way to be able to finish filling. Hopefully this time it goes through. This would be my fourth time trying to file through turbo tax this month and I keep getting the same reflection issue so I pray I did it correctly this time. I'm just following exactly what turbo tax is telling me to do.
Date published: 2023-03-19
Rated 4 out of 5 by from Help The question answers were not always clear. It would be nice if some of the directions that are underlined would take you to the instructions.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax expert support is great Just a really nice experience doing a not so great chore. Turbo tax makes it pretty painless.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6247