TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from turbo tax is good great,great,great,grat,great,great,great,great,great
Date published: 2023-03-16
Rated 5 out of 5 by from its great with simple explanations I have been with Turbo Tax for 7 years and I love that i can get all my paper work together in a file throughout the year and so much of the information is remembered by turbo tax without my worries.
Date published: 2023-03-16
Rated 2 out of 5 by from Unlikely to comeback next year Turbotax live was very frustrating. The fact that representatives could not look at my forms for privacy reasons defeated the entire point of me purchasing the service. I did not have any issues with the representatives themselves. The lack of integration of coinbase pro was frustrating. This is one of severals issues that forced me to speak with a representative. TurboTax does not understand options trading. I had to manually go in and review 100 entries from my 1099 that turbo tax simply did not understand. I am a sucker. I have so little confidence in this process that I felt I had no choice but to purchase the audit representation.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Turbo Tax is great! I would recommend to anyone. I am glad that you can pay the Turbo Tax fees through your tax return
Date published: 2023-03-16
Rated 4 out of 5 by from VERY USER FRIENDLY!! Easy step by step instructions and help when you need it!!
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax is My Go To Program I have used Turbo Tax for over 10 years now and have found it to be reliable and consistent. Our taxes are not complex, but I feel confident that the program is built to ensure the best outcome for our tax situation.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax works very well for me. I used my computer, and Turbotax online. I have used TurboTax ever since I started to File my own Return.
Date published: 2023-03-16
Rated 2 out of 5 by from Can't skip download updates on daily use I dislike that I can't skip updates (previous versions allowed). It takes several days to complete taxes and I only need current updates on initial download and 'final scan'
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome!!!! So quick, helpful, and great! Saved me soooo much time !
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to Navigate I liked the ease of use for the program. I was able to complete my return easily.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6211
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is good great,great,great,grat,great,great,great,great,great
Date published: 2023-03-16
Rated 5 out of 5 by from its great with simple explanations I have been with Turbo Tax for 7 years and I love that i can get all my paper work together in a file throughout the year and so much of the information is remembered by turbo tax without my worries.
Date published: 2023-03-16
Rated 2 out of 5 by from Unlikely to comeback next year Turbotax live was very frustrating. The fact that representatives could not look at my forms for privacy reasons defeated the entire point of me purchasing the service. I did not have any issues with the representatives themselves. The lack of integration of coinbase pro was frustrating. This is one of severals issues that forced me to speak with a representative. TurboTax does not understand options trading. I had to manually go in and review 100 entries from my 1099 that turbo tax simply did not understand. I am a sucker. I have so little confidence in this process that I felt I had no choice but to purchase the audit representation.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Turbo Tax is great! I would recommend to anyone. I am glad that you can pay the Turbo Tax fees through your tax return
Date published: 2023-03-16
Rated 4 out of 5 by from VERY USER FRIENDLY!! Easy step by step instructions and help when you need it!!
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax is My Go To Program I have used Turbo Tax for over 10 years now and have found it to be reliable and consistent. Our taxes are not complex, but I feel confident that the program is built to ensure the best outcome for our tax situation.
Date published: 2023-03-16
Rated 4 out of 5 by from TurboTax works very well for me. I used my computer, and Turbotax online. I have used TurboTax ever since I started to File my own Return.
Date published: 2023-03-16
Rated 2 out of 5 by from Can't skip download updates on daily use I dislike that I can't skip updates (previous versions allowed). It takes several days to complete taxes and I only need current updates on initial download and 'final scan'
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome!!!! So quick, helpful, and great! Saved me soooo much time !
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to Navigate I liked the ease of use for the program. I was able to complete my return easily.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6211