TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Product has changed, not user friendly The review process was awful, constantly having to x out of red boxes. Very difficult to use. Tried filling out the 1310 form, made a mistake and was not allowed to fix it. I tried to start over, but it kept the incorrect information, and did not let me fix it. I will not use Turbo Tax again. I felt this year the software was awful.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax made me change from the other one... I had used H&R Block for several years. While my taxes are not insanely complex, there are a few headache items.I tried H&R again this year and finally gave up halfway through. Tried TurboTax and found it to be so much more intuitive, user friendly and fit my needs so much better.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Worked For Me Our taxes are moderately difficult. I finished in a total of 3 hr 15 minutes but broke several times to collect data. There should be a review of what you need before you start. Price a bit higher than last year and format was a bit different but it seemed to work fine. We got a refund this year due to temporary reduction of income so I would have liked info on also how to submit estimated taxes.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is a treasure! Using Turbo Tax makes my day. I love their commitment to offering Live help. My agent Renee was a major help in easing my nerves and assisting me in answering every relevant question that applies to me.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo tax is awesome Great and easy time doing my taxes i loved it and will use it again next year
Date published: 2023-03-17
Rated 3 out of 5 by from Malicious advertising Always paying more for filing the tax than shown from the beginning.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use Walks you thru every step. Had to call for live asisstance. Briana was very polite and helpful.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax has always been awesome its a very informative site and i do enjoy using it yearly.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax filing 2022 Did not use the live assistant and was able to complete my return. The parts where I had the most issues is with the K1's I received. Otherwise, it was a breeze.
Date published: 2023-03-17
Rated 5 out of 5 by from Great software Used to do it myself, but TurboTax is so easy to use I started using it a few years a go
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Product has changed, not user friendly The review process was awful, constantly having to x out of red boxes. Very difficult to use. Tried filling out the 1310 form, made a mistake and was not allowed to fix it. I tried to start over, but it kept the incorrect information, and did not let me fix it. I will not use Turbo Tax again. I felt this year the software was awful.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax made me change from the other one... I had used H&R Block for several years. While my taxes are not insanely complex, there are a few headache items.I tried H&R again this year and finally gave up halfway through. Tried TurboTax and found it to be so much more intuitive, user friendly and fit my needs so much better.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Worked For Me Our taxes are moderately difficult. I finished in a total of 3 hr 15 minutes but broke several times to collect data. There should be a review of what you need before you start. Price a bit higher than last year and format was a bit different but it seemed to work fine. We got a refund this year due to temporary reduction of income so I would have liked info on also how to submit estimated taxes.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is a treasure! Using Turbo Tax makes my day. I love their commitment to offering Live help. My agent Renee was a major help in easing my nerves and assisting me in answering every relevant question that applies to me.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo tax is awesome Great and easy time doing my taxes i loved it and will use it again next year
Date published: 2023-03-17
Rated 3 out of 5 by from Malicious advertising Always paying more for filing the tax than shown from the beginning.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use Walks you thru every step. Had to call for live asisstance. Briana was very polite and helpful.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax has always been awesome its a very informative site and i do enjoy using it yearly.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax filing 2022 Did not use the live assistant and was able to complete my return. The parts where I had the most issues is with the K1's I received. Otherwise, it was a breeze.
Date published: 2023-03-17
Rated 5 out of 5 by from Great software Used to do it myself, but TurboTax is so easy to use I started using it a few years a go
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6176