TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 2 out of 5 by
KathyCrello from
Product has changed, not user friendly
The review process was awful, constantly having to x out of red boxes. Very difficult to use. Tried filling out the 1310 form, made a mistake and was not allowed to fix it. I tried to start over, but it kept the incorrect information, and did not let me fix it. I will not use Turbo Tax again. I felt this year the software was awful.
Date published: 2023-03-17
Rated 5 out of 5 by
Hawking from
TurboTax made me change from the other one...
I had used H&R Block for several years. While my taxes are not insanely complex, there are a few headache items.I tried H&R again this year and finally gave up halfway through. Tried TurboTax and found it to be so much more intuitive, user friendly and fit my needs so much better.
Date published: 2023-03-17
Rated 4 out of 5 by
PI3141592653589 from
TurboTax Worked For Me
Our taxes are moderately difficult. I finished in a total of 3 hr 15 minutes but broke several times to collect data. There should be a review of what you need before you start. Price a bit higher than last year and format was a bit different but it seemed to work fine. We got a refund this year due to temporary reduction of income so I would have liked info on also how to submit estimated taxes.
Date published: 2023-03-17
Rated 5 out of 5 by
DPWow from
TurboTax is a treasure!
Using Turbo Tax makes my day. I love their commitment to offering Live help. My agent Renee was a major help in easing my nerves and assisting me in answering every relevant question that applies to me.
Date published: 2023-03-17
Rated 5 out of 5 by
Mark915 from
Turbo tax is awesome
Great and easy time doing my taxes i loved it and will use it again next year
Date published: 2023-03-17
Rated 3 out of 5 by
SadTaxPayer2 from
Malicious advertising
Always paying more for filing the tax than shown from the beginning.
Date published: 2023-03-17
Rated 5 out of 5 by
milrubo from
Easy to use
Walks you thru every step. Had to call for live asisstance. Briana was very polite and helpful.
Date published: 2023-03-17
Rated 5 out of 5 by
Shade1977 from
turbo tax has always been awesome
its a very informative site and i do enjoy using it yearly.
Date published: 2023-03-17
Rated 4 out of 5 by
Kwidofir from
TurboTax filing 2022
Did not use the live assistant and was able to complete my return. The parts where I had the most issues is with the K1's I received. Otherwise, it was a breeze.
Date published: 2023-03-17
Rated 5 out of 5 by
Biscuit Butt from
Great software
Used to do it myself, but TurboTax is so easy to use I started using it a few years a go
All TurboTax® Offerings Reviews - Page 6176
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
KathyCrello from
Product has changed, not user friendly
The review process was awful, constantly having to x out of red boxes. Very difficult to use. Tried filling out the 1310 form, made a mistake and was not allowed to fix it. I tried to start over, but it kept the incorrect information, and did not let me fix it. I will not use Turbo Tax again. I felt this year the software was awful.
Date published: 2023-03-17
Rated 5 out of 5 by
Hawking from
TurboTax made me change from the other one...
I had used H&R Block for several years. While my taxes are not insanely complex, there are a few headache items.I tried H&R again this year and finally gave up halfway through. Tried TurboTax and found it to be so much more intuitive, user friendly and fit my needs so much better.
Date published: 2023-03-17
Rated 4 out of 5 by
PI3141592653589 from
TurboTax Worked For Me
Our taxes are moderately difficult. I finished in a total of 3 hr 15 minutes but broke several times to collect data. There should be a review of what you need before you start. Price a bit higher than last year and format was a bit different but it seemed to work fine. We got a refund this year due to temporary reduction of income so I would have liked info on also how to submit estimated taxes.
Date published: 2023-03-17
Rated 5 out of 5 by
DPWow from
TurboTax is a treasure!
Using Turbo Tax makes my day. I love their commitment to offering Live help. My agent Renee was a major help in easing my nerves and assisting me in answering every relevant question that applies to me.
Date published: 2023-03-17
Rated 5 out of 5 by
Mark915 from
Turbo tax is awesome
Great and easy time doing my taxes i loved it and will use it again next year
Date published: 2023-03-17
Rated 3 out of 5 by
SadTaxPayer2 from
Malicious advertising
Always paying more for filing the tax than shown from the beginning.
Date published: 2023-03-17
Rated 5 out of 5 by
milrubo from
Easy to use
Walks you thru every step. Had to call for live asisstance. Briana was very polite and helpful.
Date published: 2023-03-17
Rated 5 out of 5 by
Shade1977 from
turbo tax has always been awesome
its a very informative site and i do enjoy using it yearly.
Date published: 2023-03-17
Rated 4 out of 5 by
Kwidofir from
TurboTax filing 2022
Did not use the live assistant and was able to complete my return. The parts where I had the most issues is with the K1's I received. Otherwise, it was a breeze.
Date published: 2023-03-17
Rated 5 out of 5 by
Biscuit Butt from
Great software
Used to do it myself, but TurboTax is so easy to use I started using it a few years a go
All TurboTax® Offerings Reviews - Page 6176
Date published: 2023-03-17