TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Quick and easy. I like Turbo Tax just because it is so fast it's like having a turbo.
Date published: 2023-03-17
Rated 1 out of 5 by from Too many repeated questions and 3rd party addons Each year I have to wade through the adds and questions asked several times. I had a large solar deduction that I had to google how to input. Turbo Tax did not ask or come up with the fact I have a huge solar deduction. This would have cost me thousands of dollars. They need more real questions to ensure big deductions are not missed.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is easy I was with the turbo tax expert Frank, and he did a fantastic job of helping me with all my questions.
Date published: 2023-03-17
Rated 5 out of 5 by from great Easy and quick The platform was easy to understand and was not to long of a process.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax Makes it Easy I've used Turbo Tax for several years now and it definitely makes filing taxes easy. I just don't like the price going up so much every year. But, in the end, it's accurate, fast and easy so I suppose worth it.
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent Everything is easy to understand. We will definitely use turbotax next year.
Date published: 2023-03-17
Rated 5 out of 5 by from I LOVE TURBOTAX Easy to use, explain and help to understand new terms or situations.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to do for a single divorce person with no dependents it is very easy to file
Date published: 2023-03-17
Rated 5 out of 5 by from Great experience doing my taxes online This was my first time doing taxes and Rebecca was a huge help and was patient with all of my questions.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Could use some improvement Very difficult to reach a live person by PHONE. Community, Txt and e-mail is not the way to go.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy. I like Turbo Tax just because it is so fast it's like having a turbo.
Date published: 2023-03-17
Rated 1 out of 5 by from Too many repeated questions and 3rd party addons Each year I have to wade through the adds and questions asked several times. I had a large solar deduction that I had to google how to input. Turbo Tax did not ask or come up with the fact I have a huge solar deduction. This would have cost me thousands of dollars. They need more real questions to ensure big deductions are not missed.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is easy I was with the turbo tax expert Frank, and he did a fantastic job of helping me with all my questions.
Date published: 2023-03-17
Rated 5 out of 5 by from great Easy and quick The platform was easy to understand and was not to long of a process.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax Makes it Easy I've used Turbo Tax for several years now and it definitely makes filing taxes easy. I just don't like the price going up so much every year. But, in the end, it's accurate, fast and easy so I suppose worth it.
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent Everything is easy to understand. We will definitely use turbotax next year.
Date published: 2023-03-17
Rated 5 out of 5 by from I LOVE TURBOTAX Easy to use, explain and help to understand new terms or situations.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to do for a single divorce person with no dependents it is very easy to file
Date published: 2023-03-17
Rated 5 out of 5 by from Great experience doing my taxes online This was my first time doing taxes and Rebecca was a huge help and was patient with all of my questions.
Date published: 2023-03-17
Rated 4 out of 5 by from TurboTax Could use some improvement Very difficult to reach a live person by PHONE. Community, Txt and e-mail is not the way to go.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6173