TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Hmmm... My tax return was rejected 3x for an unknown reason
Date published: 2021-05-17
Rated 1 out of 5 by from Awful for filing for a deceased person Doing my dead brother's taxes on here is awful. They direct questions at you instead of asking as it being for him. How am I supposed to file a return if I don't have his 2019 return? You think he just gives me a copy of that stuff? I have no idea if this is going to get accepted since I had to put in "didn't file a 2019 return" since it's the last day to file and I got stuck doing this.
Date published: 2021-05-17
Rated 5 out of 5 by from 3 years strong! I've used TurboTax for 3 years now for business taxes which can be complicated at times but TurboTax has never let me down. I paid the extra money this year for the free help from certified tax accountants and it was well worth it. They are extremely helpful and will spend as long as necessarry to make sure you have things correct. Doing taxes this way is far more cost effective than going to a CPA. It's a little bit of work but I highly reccomend it.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax makes filing simpler. Self employment worksheets easy to follow. The FAQ is comprehensive.
Date published: 2021-05-17
Rated 3 out of 5 by from Love TT All went well and i am happy to be finished. See you next year!!
Date published: 2021-05-17
Rated 5 out of 5 by from Great help no matter how many times i needed them. Great assistance from everyone i spoke with! Didn't take any time for them to assist me.
Date published: 2021-05-17
Rated 5 out of 5 by from Straightforward, easy to use, great guidance Easy access, straightforward and easy to understand guidance
Date published: 2021-05-17
Rated 4 out of 5 by from great for tax support; confusing for purchase I thought I purchased the Deluxe federal efile + state return - I always print and mail the state return and don't e-file. I purchased on line with Intuit and ended up spending $60 for federal efile + additional $50 to efile state return. I was not able to get any refund because I purchased online product.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Peasy. Done and done. It was SUPER easy and there were helpful features and tips along the way that made everything easier to understand to do on my own.
Date published: 2021-05-17
Rated 5 out of 5 by from Veryintuitive and easy to use Walks you through thr entire process.So easy to use!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 616
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Hmmm... My tax return was rejected 3x for an unknown reason
Date published: 2021-05-17
Rated 1 out of 5 by from Awful for filing for a deceased person Doing my dead brother's taxes on here is awful. They direct questions at you instead of asking as it being for him. How am I supposed to file a return if I don't have his 2019 return? You think he just gives me a copy of that stuff? I have no idea if this is going to get accepted since I had to put in "didn't file a 2019 return" since it's the last day to file and I got stuck doing this.
Date published: 2021-05-17
Rated 5 out of 5 by from 3 years strong! I've used TurboTax for 3 years now for business taxes which can be complicated at times but TurboTax has never let me down. I paid the extra money this year for the free help from certified tax accountants and it was well worth it. They are extremely helpful and will spend as long as necessarry to make sure you have things correct. Doing taxes this way is far more cost effective than going to a CPA. It's a little bit of work but I highly reccomend it.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax makes filing simpler. Self employment worksheets easy to follow. The FAQ is comprehensive.
Date published: 2021-05-17
Rated 3 out of 5 by from Love TT All went well and i am happy to be finished. See you next year!!
Date published: 2021-05-17
Rated 5 out of 5 by from Great help no matter how many times i needed them. Great assistance from everyone i spoke with! Didn't take any time for them to assist me.
Date published: 2021-05-17
Rated 5 out of 5 by from Straightforward, easy to use, great guidance Easy access, straightforward and easy to understand guidance
Date published: 2021-05-17
Rated 4 out of 5 by from great for tax support; confusing for purchase I thought I purchased the Deluxe federal efile + state return - I always print and mail the state return and don't e-file. I purchased on line with Intuit and ended up spending $60 for federal efile + additional $50 to efile state return. I was not able to get any refund because I purchased online product.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Peasy. Done and done. It was SUPER easy and there were helpful features and tips along the way that made everything easier to understand to do on my own.
Date published: 2021-05-17
Rated 5 out of 5 by from Veryintuitive and easy to use Walks you through thr entire process.So easy to use!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 616