TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Easy, but it has gotten pricer This was my seventh year using Turbo Tax and it was easier than ever! However, with the ease of use comes the more expensive price tag just for premium. I don't know if the "Federal Free Version" even still exists.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great! I loved TurboTax so fast and easy. I filed my taxes in 10 min
Date published: 2023-03-18
Rated 5 out of 5 by from Always smoothe and easy! I have been doing my own taxes since 2011 using Turbo Tax and I couldn't believe how easy it was the first time!
Date published: 2023-03-18
Rated 5 out of 5 by from The best live tax help I need live support and Jackie F was the most amazing ever!! Very thankful
Date published: 2023-03-18
Rated 5 out of 5 by from turbotax couldnt be better, easy to understand, covered all my questions with clear understandable answers and explanations, done in under an hour
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax was great Turbo Tax was excellent for me except for a problem entering a Severance Tax on an Oil Well Royality as it would not let me enter the Tax on schedule E in the taxes area where it belongs. However, a call to a Turbo Tax support agent was very helpful and she provided a work around which allowed the tax to be properly recorded even though it wasn't listed as a tax. The agent was very courteous and knowledgeable.
Date published: 2023-03-18
Rated 5 out of 5 by from Great customer services No experience. What else should I say about this review
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax made it easy I had a hang up on some questions and I got on the live expert. We worked with Jamal on live chat. He was awesome and helped us on the issues we were having.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax has been great Originally I went to retail tax establishment, but I realized that I had to keep track of all of the information that the tax person would ask about. I found that TurboTax covered the same questions and as long as I had kept the necessary documentation for taxes I could prepare my own tax return using Turbo Tax. I have now used it for around 25 years and it has consistently done a good and accurate job for me.
Date published: 2023-03-17
Rated 5 out of 5 by from Very easy for returning customers It is so easy for repeat customers of turbotax.....
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6144
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Easy, but it has gotten pricer This was my seventh year using Turbo Tax and it was easier than ever! However, with the ease of use comes the more expensive price tag just for premium. I don't know if the "Federal Free Version" even still exists.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great! I loved TurboTax so fast and easy. I filed my taxes in 10 min
Date published: 2023-03-18
Rated 5 out of 5 by from Always smoothe and easy! I have been doing my own taxes since 2011 using Turbo Tax and I couldn't believe how easy it was the first time!
Date published: 2023-03-18
Rated 5 out of 5 by from The best live tax help I need live support and Jackie F was the most amazing ever!! Very thankful
Date published: 2023-03-18
Rated 5 out of 5 by from turbotax couldnt be better, easy to understand, covered all my questions with clear understandable answers and explanations, done in under an hour
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax was great Turbo Tax was excellent for me except for a problem entering a Severance Tax on an Oil Well Royality as it would not let me enter the Tax on schedule E in the taxes area where it belongs. However, a call to a Turbo Tax support agent was very helpful and she provided a work around which allowed the tax to be properly recorded even though it wasn't listed as a tax. The agent was very courteous and knowledgeable.
Date published: 2023-03-18
Rated 5 out of 5 by from Great customer services No experience. What else should I say about this review
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax made it easy I had a hang up on some questions and I got on the live expert. We worked with Jamal on live chat. He was awesome and helped us on the issues we were having.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax has been great Originally I went to retail tax establishment, but I realized that I had to keep track of all of the information that the tax person would ask about. I found that TurboTax covered the same questions and as long as I had kept the necessary documentation for taxes I could prepare my own tax return using Turbo Tax. I have now used it for around 25 years and it has consistently done a good and accurate job for me.
Date published: 2023-03-17
Rated 5 out of 5 by from Very easy for returning customers It is so easy for repeat customers of turbotax.....
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6144