TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great I generally like TurboTax. I love that they retain all your info from year to year and customize your return. Their checks are really helpful, although at times, they say that they found issues and don't tell you specifically where they are. If you click through those checks, you will eventually get to a very detailed check that is much more efficient.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax made filing so easy I feel so relieved to have it done and TurboTax gave me confidence it was done correctly!
Date published: 2023-03-21
Rated 3 out of 5 by from Turbo Tax is convenient but expensive Easy to use but was expensive for a single person.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax made my life so much easier!! I used TurboTax to submit this years taxes. I really like the links to more info to give you a better sense on the "why's". TurboTax caught things I missed when I tried to do manually just as a sanity check.
Date published: 2023-03-21
Rated 5 out of 5 by from Great Had trouble with my password and changing my email but Stacy was a great help and all is well.
Date published: 2023-03-21
Rated 2 out of 5 by from I Do Not Understand I have used TurboTax for decades. This year was different. I purchased the Premier Edition CD and was slammed with multiple additional charges at the filing. VERY DISAPPOINTED!!!! I was charged for a State filing when the package says one state return is included other charges popped up too.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is nice! TurboTax is one of the easiest and most efficient way to do taxes! I did it in under 20 minutes and did not have to pay to have them done for me.
Date published: 2023-03-21
Rated 4 out of 5 by from Very Easy? Very easy to use. Help menu is great! Quick filing.
Date published: 2023-03-21
Rated 5 out of 5 by from A Good Way To Do Taxes Painful but necessary. Turbo tax makes it possible to do taxes from home
Date published: 2023-03-21
Rated 5 out of 5 by from Excellent help from TurboTax!! I worked with two different online people from TurboTax and they were both great! Their patience and expertise was awesome!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6141
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great I generally like TurboTax. I love that they retain all your info from year to year and customize your return. Their checks are really helpful, although at times, they say that they found issues and don't tell you specifically where they are. If you click through those checks, you will eventually get to a very detailed check that is much more efficient.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax made filing so easy I feel so relieved to have it done and TurboTax gave me confidence it was done correctly!
Date published: 2023-03-21
Rated 3 out of 5 by from Turbo Tax is convenient but expensive Easy to use but was expensive for a single person.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax made my life so much easier!! I used TurboTax to submit this years taxes. I really like the links to more info to give you a better sense on the "why's". TurboTax caught things I missed when I tried to do manually just as a sanity check.
Date published: 2023-03-21
Rated 5 out of 5 by from Great Had trouble with my password and changing my email but Stacy was a great help and all is well.
Date published: 2023-03-21
Rated 2 out of 5 by from I Do Not Understand I have used TurboTax for decades. This year was different. I purchased the Premier Edition CD and was slammed with multiple additional charges at the filing. VERY DISAPPOINTED!!!! I was charged for a State filing when the package says one state return is included other charges popped up too.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is nice! TurboTax is one of the easiest and most efficient way to do taxes! I did it in under 20 minutes and did not have to pay to have them done for me.
Date published: 2023-03-21
Rated 4 out of 5 by from Very Easy? Very easy to use. Help menu is great! Quick filing.
Date published: 2023-03-21
Rated 5 out of 5 by from A Good Way To Do Taxes Painful but necessary. Turbo tax makes it possible to do taxes from home
Date published: 2023-03-21
Rated 5 out of 5 by from Excellent help from TurboTax!! I worked with two different online people from TurboTax and they were both great! Their patience and expertise was awesome!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6141