TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Not hard, but still rough This is always my nightmare, but I always overcome. Why does this have to be so stressful? Why dont they teach us this in school? Instead of all the useless stuff...
Date published: 2023-04-19
Rated 5 out of 5 by from Gets easier every year I really like having all the information carried over from last year and the addition this year of being able to upload a pdf
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax has excellent online help available for assistance as you go. And chat resources as well. I personally did not chat this year in 2021 I utilzed this service and the gentleman on call at that time had no answer for me. Totally disapointed.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Easy and Accurate I appreciate the year on year information that is stored and used to easily complete the current year's tax forms.
Date published: 2023-04-19
Rated 1 out of 5 by from Does not work with M2 Mac Turbo Tax failed to test their software on the new Mac architecture. I had to book up my old laptop to run the software. It was a mess.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax has a simple screen flow Iowa state return seems bit confusing, where Married filing jointly had to allocate the amount to individual.
Date published: 2023-04-19
Rated 1 out of 5 by from Crypto Section is difficult. Not able to load 8949. Transactions are not loaded correctly
Date published: 2023-04-19
Rated 1 out of 5 by from turbotax has always been frustrating. hated this experience. so many packages and confusing information that is meant to remain confusing. too many animations i wish i could turn off. overall unpleasant.
Date published: 2023-04-19
Rated 3 out of 5 by from Software feels buggy this year Overall experience was good with info on how to populate fields. However, there were several instances where it didn't feel smooth. I also didn't get any sort of notice that the Principal Business Codes had changed until I attempted to transmit the return. At that point, the system just said to read form 1120 instructions. A little concerned that there may be other updates missing leading to an incorrect return.
Date published: 2023-04-19
Rated 5 out of 5 by from The best Always use Turbo Tax. Fair price and so easy to use.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 615
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Not hard, but still rough This is always my nightmare, but I always overcome. Why does this have to be so stressful? Why dont they teach us this in school? Instead of all the useless stuff...
Date published: 2023-04-19
Rated 5 out of 5 by from Gets easier every year I really like having all the information carried over from last year and the addition this year of being able to upload a pdf
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax has excellent online help available for assistance as you go. And chat resources as well. I personally did not chat this year in 2021 I utilzed this service and the gentleman on call at that time had no answer for me. Totally disapointed.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is Easy and Accurate I appreciate the year on year information that is stored and used to easily complete the current year's tax forms.
Date published: 2023-04-19
Rated 1 out of 5 by from Does not work with M2 Mac Turbo Tax failed to test their software on the new Mac architecture. I had to book up my old laptop to run the software. It was a mess.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax has a simple screen flow Iowa state return seems bit confusing, where Married filing jointly had to allocate the amount to individual.
Date published: 2023-04-19
Rated 1 out of 5 by from Crypto Section is difficult. Not able to load 8949. Transactions are not loaded correctly
Date published: 2023-04-19
Rated 1 out of 5 by from turbotax has always been frustrating. hated this experience. so many packages and confusing information that is meant to remain confusing. too many animations i wish i could turn off. overall unpleasant.
Date published: 2023-04-19
Rated 3 out of 5 by from Software feels buggy this year Overall experience was good with info on how to populate fields. However, there were several instances where it didn't feel smooth. I also didn't get any sort of notice that the Principal Business Codes had changed until I attempted to transmit the return. At that point, the system just said to read form 1120 instructions. A little concerned that there may be other updates missing leading to an incorrect return.
Date published: 2023-04-19
Rated 5 out of 5 by from The best Always use Turbo Tax. Fair price and so easy to use.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 615