TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from DISAPPOINTED i PURCHASED TURBO TAX FROM BJ'S FOR $69. aFTER STARTING THE PROGRAM ON LINE IT WOULDNT LET ME SIGNIN SO i HAD TO USE THE DOWNLOAD. IT TOLD ME I WAS GETTING A $10 CREDIT WHICH IT NEVER GAVE ME PLUS CHARGED ME $59 TO FILE nys AND THEN 0VER 109 FOR FEDERAL. WHAT ABOUT THE MONEY I SPENT TO BUIY THE PROGRAM. i COULD HAVE GONE TO MY ACCOUNTANT FOR 175 TOTAL INSTEAD OF PAYING WELL OVER 200 IN THE END. THANKS FOR CAUSING ME THAT MUCH MONEY. VERY DISAPPOINTED AND WILL NOT RECOMMEND THIS PRODUCT EVER AGAIN.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax Review The program worked really well. We did have to wait several weeks for the State Tax program to be available.
Date published: 2023-03-17
Rated 5 out of 5 by from SUPER EASY!! Turbo quides you step by step. It was super easy just answering the simple questions til the end. Success!!
Date published: 2023-03-17
Rated 4 out of 5 by from Used forever, will continue to use! I've never filed my taxes with any other company besides TurboTax and I don't plan to switch! I did give four stars though because they've begun throwing in fees that weren't there before, and if it continues, I may need to take my business elsewhere. I liked how they allowed you to get ALL of your money back, unlike the other places that charge you an arm and a leg for a tax return that wasn't going to cover much anyway. However, with these new fees, it seems they're on their way to becoming just like the rest of them. All in all, good to use now; let's hope it stays this way. Everybody always gets money hungry.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is a great way to do your taxes I have used Turbo Tax for years and always been satisfied
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is the best Turbo Tax is the best online tool for filing personal taxes. This is my third year with Turbo Tax after comparing it to two other online tax prep tools (all are free to try, just pay to file). Turbo Tax excelled in downloading required W-2 and 1099 forms as well as finding the most deductions like the state sales tax calculator.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo beats Manual every time It is very simple to use, and to input the data. It is hard to see the big picture though (kind of blind to actual form ).
Date published: 2023-03-17
Rated 5 out of 5 by from Very Satisfied Overall I felt the experience was easy and much like going to an H&R block or other tax professional. Was very happy with the product.
Date published: 2023-03-17
Rated 5 out of 5 by from Efficient and accurate Leveraging data from prior year, I completed federal and state return with itemizing in 1 hour
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo Tax is in some areas, very complicated Frustrating when info was complicated and hard too follow
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6135
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from DISAPPOINTED i PURCHASED TURBO TAX FROM BJ'S FOR $69. aFTER STARTING THE PROGRAM ON LINE IT WOULDNT LET ME SIGNIN SO i HAD TO USE THE DOWNLOAD. IT TOLD ME I WAS GETTING A $10 CREDIT WHICH IT NEVER GAVE ME PLUS CHARGED ME $59 TO FILE nys AND THEN 0VER 109 FOR FEDERAL. WHAT ABOUT THE MONEY I SPENT TO BUIY THE PROGRAM. i COULD HAVE GONE TO MY ACCOUNTANT FOR 175 TOTAL INSTEAD OF PAYING WELL OVER 200 IN THE END. THANKS FOR CAUSING ME THAT MUCH MONEY. VERY DISAPPOINTED AND WILL NOT RECOMMEND THIS PRODUCT EVER AGAIN.
Date published: 2023-03-17
Rated 4 out of 5 by from Turbo Tax Review The program worked really well. We did have to wait several weeks for the State Tax program to be available.
Date published: 2023-03-17
Rated 5 out of 5 by from SUPER EASY!! Turbo quides you step by step. It was super easy just answering the simple questions til the end. Success!!
Date published: 2023-03-17
Rated 4 out of 5 by from Used forever, will continue to use! I've never filed my taxes with any other company besides TurboTax and I don't plan to switch! I did give four stars though because they've begun throwing in fees that weren't there before, and if it continues, I may need to take my business elsewhere. I liked how they allowed you to get ALL of your money back, unlike the other places that charge you an arm and a leg for a tax return that wasn't going to cover much anyway. However, with these new fees, it seems they're on their way to becoming just like the rest of them. All in all, good to use now; let's hope it stays this way. Everybody always gets money hungry.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is a great way to do your taxes I have used Turbo Tax for years and always been satisfied
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is the best Turbo Tax is the best online tool for filing personal taxes. This is my third year with Turbo Tax after comparing it to two other online tax prep tools (all are free to try, just pay to file). Turbo Tax excelled in downloading required W-2 and 1099 forms as well as finding the most deductions like the state sales tax calculator.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo beats Manual every time It is very simple to use, and to input the data. It is hard to see the big picture though (kind of blind to actual form ).
Date published: 2023-03-17
Rated 5 out of 5 by from Very Satisfied Overall I felt the experience was easy and much like going to an H&R block or other tax professional. Was very happy with the product.
Date published: 2023-03-17
Rated 5 out of 5 by from Efficient and accurate Leveraging data from prior year, I completed federal and state return with itemizing in 1 hour
Date published: 2023-03-17
Rated 3 out of 5 by from Turbo Tax is in some areas, very complicated Frustrating when info was complicated and hard too follow
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6135