TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Dot2553 from
DISAPPOINTED
i PURCHASED TURBO TAX FROM BJ'S FOR $69. aFTER STARTING THE PROGRAM ON LINE IT WOULDNT LET ME SIGNIN SO i HAD TO USE THE DOWNLOAD. IT TOLD ME I WAS GETTING A $10 CREDIT WHICH IT NEVER GAVE ME PLUS CHARGED ME $59 TO FILE nys AND THEN 0VER 109 FOR FEDERAL. WHAT ABOUT THE MONEY I SPENT TO BUIY THE PROGRAM. i COULD HAVE GONE TO MY ACCOUNTANT FOR 175 TOTAL INSTEAD OF PAYING WELL OVER 200 IN THE END. THANKS FOR CAUSING ME THAT MUCH MONEY. VERY DISAPPOINTED AND WILL NOT RECOMMEND THIS PRODUCT EVER AGAIN.
Date published: 2023-03-17
Rated 4 out of 5 by
Kangaroo Kid from
Turbo Tax Review
The program worked really well. We did have to wait several weeks for the State Tax program to be available.
Date published: 2023-03-17
Rated 5 out of 5 by
Jojo930 from
SUPER EASY!!
Turbo quides you step by step. It was super easy just answering the simple questions til the end. Success!!
Date published: 2023-03-17
Rated 4 out of 5 by
Qwele from
Used forever, will continue to use!
I've never filed my taxes with any other company besides TurboTax and I don't plan to switch! I did give four stars though because they've begun throwing in fees that weren't there before, and if it continues, I may need to take my business elsewhere. I liked how they allowed you to get ALL of your money back, unlike the other places that charge you an arm and a leg for a tax return that wasn't going to cover much anyway. However, with these new fees, it seems they're on their way to becoming just like the rest of them. All in all, good to use now; let's hope it stays this way. Everybody always gets money hungry.
Date published: 2023-03-17
Rated 5 out of 5 by
JGreener from
Turbo Tax is a great way to do your taxes
I have used Turbo Tax for years and always been satisfied
Date published: 2023-03-17
Rated 5 out of 5 by
Echo Ridge from
Turbo Tax is the best
Turbo Tax is the best online tool for filing personal taxes. This is my third year with Turbo Tax after comparing it to two other online tax prep tools (all are free to try, just pay to file). Turbo Tax excelled in downloading required W-2 and 1099 forms as well as finding the most deductions like the state sales tax calculator.
Date published: 2023-03-17
Rated 5 out of 5 by
No Name Tool from
Turbo beats Manual every time
It is very simple to use, and to input the data. It is hard to see the big picture though (kind of blind to actual form ).
Date published: 2023-03-17
Rated 5 out of 5 by
RobertandTara from
Very Satisfied
Overall I felt the experience was easy and much like going to an H&R block or other tax professional. Was very happy with the product.
Date published: 2023-03-17
Rated 5 out of 5 by
Mark A Colorado from
Efficient and accurate
Leveraging data from prior year, I completed federal and state return with itemizing in 1 hour
Date published: 2023-03-17
Rated 3 out of 5 by
Contour from
Turbo Tax is in some areas, very complicated
Frustrating when info was complicated and hard too follow
All TurboTax® Offerings Reviews - Page 6135
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Dot2553 from
DISAPPOINTED
i PURCHASED TURBO TAX FROM BJ'S FOR $69. aFTER STARTING THE PROGRAM ON LINE IT WOULDNT LET ME SIGNIN SO i HAD TO USE THE DOWNLOAD. IT TOLD ME I WAS GETTING A $10 CREDIT WHICH IT NEVER GAVE ME PLUS CHARGED ME $59 TO FILE nys AND THEN 0VER 109 FOR FEDERAL. WHAT ABOUT THE MONEY I SPENT TO BUIY THE PROGRAM. i COULD HAVE GONE TO MY ACCOUNTANT FOR 175 TOTAL INSTEAD OF PAYING WELL OVER 200 IN THE END. THANKS FOR CAUSING ME THAT MUCH MONEY. VERY DISAPPOINTED AND WILL NOT RECOMMEND THIS PRODUCT EVER AGAIN.
Date published: 2023-03-17
Rated 4 out of 5 by
Kangaroo Kid from
Turbo Tax Review
The program worked really well. We did have to wait several weeks for the State Tax program to be available.
Date published: 2023-03-17
Rated 5 out of 5 by
Jojo930 from
SUPER EASY!!
Turbo quides you step by step. It was super easy just answering the simple questions til the end. Success!!
Date published: 2023-03-17
Rated 4 out of 5 by
Qwele from
Used forever, will continue to use!
I've never filed my taxes with any other company besides TurboTax and I don't plan to switch! I did give four stars though because they've begun throwing in fees that weren't there before, and if it continues, I may need to take my business elsewhere. I liked how they allowed you to get ALL of your money back, unlike the other places that charge you an arm and a leg for a tax return that wasn't going to cover much anyway. However, with these new fees, it seems they're on their way to becoming just like the rest of them. All in all, good to use now; let's hope it stays this way. Everybody always gets money hungry.
Date published: 2023-03-17
Rated 5 out of 5 by
JGreener from
Turbo Tax is a great way to do your taxes
I have used Turbo Tax for years and always been satisfied
Date published: 2023-03-17
Rated 5 out of 5 by
Echo Ridge from
Turbo Tax is the best
Turbo Tax is the best online tool for filing personal taxes. This is my third year with Turbo Tax after comparing it to two other online tax prep tools (all are free to try, just pay to file). Turbo Tax excelled in downloading required W-2 and 1099 forms as well as finding the most deductions like the state sales tax calculator.
Date published: 2023-03-17
Rated 5 out of 5 by
No Name Tool from
Turbo beats Manual every time
It is very simple to use, and to input the data. It is hard to see the big picture though (kind of blind to actual form ).
Date published: 2023-03-17
Rated 5 out of 5 by
RobertandTara from
Very Satisfied
Overall I felt the experience was easy and much like going to an H&R block or other tax professional. Was very happy with the product.
Date published: 2023-03-17
Rated 5 out of 5 by
Mark A Colorado from
Efficient and accurate
Leveraging data from prior year, I completed federal and state return with itemizing in 1 hour
Date published: 2023-03-17
Rated 3 out of 5 by
Contour from
Turbo Tax is in some areas, very complicated
Frustrating when info was complicated and hard too follow
All TurboTax® Offerings Reviews - Page 6135
Date published: 2023-03-17