TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Dawn F from
turbo tax
I have been using turbo tax for several years. It is so easy to use and understand. I'm old fashioned and i like to use the CD version. Several members of my family have taken my advice and started using it as well.
Date published: 2023-03-17
Rated 5 out of 5 by
Tbutterfly from
Easily Guided
The Program Helps you break all your expenses down and let you know if there are any mistakes. Pretty easy to use.
Date published: 2023-03-17
Rated 5 out of 5 by
Sheila2023 from
Easy to use
Turbo Tax walks you through step by step. The help buttons are very helpful
Date published: 2023-03-17
Rated 5 out of 5 by
dcampbell1953 from
Turbo Tax Premium Suggestions
I have used Turbo Tax for several years and have appreciated the process, explanations, and accuracy. One suggestion I would make would be to customize the final page(s) with the verbiage corresponding to the final result. For example, if there is a tax payment due, remove any references to a refund. (There may be a similar situation with the inverse.)
Date published: 2023-03-17
Rated 5 out of 5 by
Kent19 from
TurboTax is Awesome!!!
Very easy to use. instructions are available on every page, and pro help is a click away.
Date published: 2023-03-17
Rated 4 out of 5 by
dhend1957 from
Simple return $119.00
Turbo Tax is easy to do it walks you through everything. It is misleading when it says "easy returns for free" Apparently they didn't consider mine easy. $119.00.
Date published: 2023-03-17
Rated 5 out of 5 by
charlizerice from
turbotax has really helped me
ive had a great experience everytime i file with turbotax
Date published: 2023-03-17
Rated 5 out of 5 by
Mike Star from
2022 review
Always up to date but expensive. I have been using TurboTax for over 20 years and will continue to use it because taxes are too complex without it
Date published: 2023-03-17
Rated 2 out of 5 by
ItWontTakeAnyDecentNickNa from
As Usual, Not ready for Prime Time
The program crashed a couple of times while trying to import from It's Deductable. Wasted about 2 hours trying to pull my Data out of Its Deductable. For some reason, as I got to waste time finding out, your 'It's Deductable' website does not play well with Mac and also doesn't play well with several security programs. You should smarten up and FIX THIS! And, it's about $150 now to do my Taxes. I will look long and hard next year for something.... ANYTHING else. Last time I'm over a barrel with you peckerwoods.
Date published: 2023-03-17
Rated 4 out of 5 by
AllanDLoane from
great support from Marcus
Marcus was a delight to talk with while getting me squared away with filing this afternoon!
All TurboTax® Offerings Reviews - Page 6118
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dawn F from
turbo tax
I have been using turbo tax for several years. It is so easy to use and understand. I'm old fashioned and i like to use the CD version. Several members of my family have taken my advice and started using it as well.
Date published: 2023-03-17
Rated 5 out of 5 by
Tbutterfly from
Easily Guided
The Program Helps you break all your expenses down and let you know if there are any mistakes. Pretty easy to use.
Date published: 2023-03-17
Rated 5 out of 5 by
Sheila2023 from
Easy to use
Turbo Tax walks you through step by step. The help buttons are very helpful
Date published: 2023-03-17
Rated 5 out of 5 by
dcampbell1953 from
Turbo Tax Premium Suggestions
I have used Turbo Tax for several years and have appreciated the process, explanations, and accuracy. One suggestion I would make would be to customize the final page(s) with the verbiage corresponding to the final result. For example, if there is a tax payment due, remove any references to a refund. (There may be a similar situation with the inverse.)
Date published: 2023-03-17
Rated 5 out of 5 by
Kent19 from
TurboTax is Awesome!!!
Very easy to use. instructions are available on every page, and pro help is a click away.
Date published: 2023-03-17
Rated 4 out of 5 by
dhend1957 from
Simple return $119.00
Turbo Tax is easy to do it walks you through everything. It is misleading when it says "easy returns for free" Apparently they didn't consider mine easy. $119.00.
Date published: 2023-03-17
Rated 5 out of 5 by
charlizerice from
turbotax has really helped me
ive had a great experience everytime i file with turbotax
Date published: 2023-03-17
Rated 5 out of 5 by
Mike Star from
2022 review
Always up to date but expensive. I have been using TurboTax for over 20 years and will continue to use it because taxes are too complex without it
Date published: 2023-03-17
Rated 2 out of 5 by
ItWontTakeAnyDecentNickNa from
As Usual, Not ready for Prime Time
The program crashed a couple of times while trying to import from It's Deductable. Wasted about 2 hours trying to pull my Data out of Its Deductable. For some reason, as I got to waste time finding out, your 'It's Deductable' website does not play well with Mac and also doesn't play well with several security programs. You should smarten up and FIX THIS! And, it's about $150 now to do my Taxes. I will look long and hard next year for something.... ANYTHING else. Last time I'm over a barrel with you peckerwoods.
Date published: 2023-03-17
Rated 4 out of 5 by
AllanDLoane from
great support from Marcus
Marcus was a delight to talk with while getting me squared away with filing this afternoon!
All TurboTax® Offerings Reviews - Page 6118
Date published: 2023-03-17