TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Ease of use Turbo tax is quick and easy to use..........................................
Date published: 2022-04-19
Rated 1 out of 5 by from stopped participating in IRS free file stopped participating in IRS free file and have no access to previous years
Date published: 2022-04-19
Rated 1 out of 5 by from The State Download Doesn't Work This happened to me: You may experience an issue where your state is already downloaded but not showing as installed. When you try to download your state, you get a message that Your software is up to date with the state product never installing and you're caught in a loop.
Date published: 2022-04-19
Rated 5 out of 5 by from Terrific Repeat Performance YEAR AFTER YEAR! You feel as though you have a virtual coach every edit and click of the way!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax is easy and efficient! I've been using Turbotax for years and I've found the system to be very user friendly. I've even encouraged others to use it.
Date published: 2022-04-19
Rated 4 out of 5 by from Still no touchscreen It drives me nuts that your products are not touchscreen! You also need to make it easier to find the supposed CPA help that comes with Home and Business on my computer.
Date published: 2022-04-19
Rated 4 out of 5 by from pretty good Difficult to enter railroad retirement forms. I think I paid twice. once for iPad and once for MacBook pretty certain one contained STATE filing, but had to pay again.
Date published: 2022-04-19
Rated 2 out of 5 by from Insanely expensive yearly every year it getts more and more expensive to do taxes yourself. most likley my last year doing this
Date published: 2022-04-19
Rated 2 out of 5 by from Way more complicated than should’ve been Like I said, Way more complicated than should’ve been. Originally wanted to file an extension, which it wouldn’t let me do. Then took about an hour more than it should have because it kept making me go back & answer the same questions over. And filing was overly complicated bc even though I used TurboTax last year, the system said I did it.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Answers 2nd year in a row I’ve had my AGI rejected on TurboTax they also have no record of my filed 2020 taxes yet it’s in my forms. I called to ask what to do and they just give poor responses.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 612
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Ease of use Turbo tax is quick and easy to use..........................................
Date published: 2022-04-19
Rated 1 out of 5 by from stopped participating in IRS free file stopped participating in IRS free file and have no access to previous years
Date published: 2022-04-19
Rated 1 out of 5 by from The State Download Doesn't Work This happened to me: You may experience an issue where your state is already downloaded but not showing as installed. When you try to download your state, you get a message that Your software is up to date with the state product never installing and you're caught in a loop.
Date published: 2022-04-19
Rated 5 out of 5 by from Terrific Repeat Performance YEAR AFTER YEAR! You feel as though you have a virtual coach every edit and click of the way!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax is easy and efficient! I've been using Turbotax for years and I've found the system to be very user friendly. I've even encouraged others to use it.
Date published: 2022-04-19
Rated 4 out of 5 by from Still no touchscreen It drives me nuts that your products are not touchscreen! You also need to make it easier to find the supposed CPA help that comes with Home and Business on my computer.
Date published: 2022-04-19
Rated 4 out of 5 by from pretty good Difficult to enter railroad retirement forms. I think I paid twice. once for iPad and once for MacBook pretty certain one contained STATE filing, but had to pay again.
Date published: 2022-04-19
Rated 2 out of 5 by from Insanely expensive yearly every year it getts more and more expensive to do taxes yourself. most likley my last year doing this
Date published: 2022-04-19
Rated 2 out of 5 by from Way more complicated than should’ve been Like I said, Way more complicated than should’ve been. Originally wanted to file an extension, which it wouldn’t let me do. Then took about an hour more than it should have because it kept making me go back & answer the same questions over. And filing was overly complicated bc even though I used TurboTax last year, the system said I did it.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Answers 2nd year in a row I’ve had my AGI rejected on TurboTax they also have no record of my filed 2020 taxes yet it’s in my forms. I called to ask what to do and they just give poor responses.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 612