TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from TURBO TAX needs to improve its import routines Importing tax information results in having to go through and delete several boxes that were not populated during import. If the boxes were not populated, then there wasn't any information provided. Easier just to enter the information yourself and less time-consuming. If I live in a state that does not have income taxes, e.g., TN, why keep asking me to file state income taxes?
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax makes filing my taxes easier I especially like that TurboTax imports information and categories from previous years.
Date published: 2023-03-18
Rated 5 out of 5 by from Simply Easy TurboTax made it extremely easy to complete my return and E-file and when it was rejected by feds it was explained what the situation was and with help from speaking to a specialist Mylia she got talked me through the hurdles easily and pleasantly
Date published: 2023-03-18
Rated 3 out of 5 by from Turbo Tax needs better Search When searching for a topic, Form, Schedule Turbotax sometimes shows answers completely unrelated to search. This is time consuming
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to Use/Answers Questions This is an easy-to-use program. If you have questions, the answers are usually very easy to understand.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is easy to use for filing taxes I have used Turbo Tax for many years. It made my tax filing very easy.
Date published: 2023-03-18
Rated 1 out of 5 by from I was over charged We paid for the deluxe version. I was forced to pay for the premium version. I will not recommend Turbo Tax to anyone.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to file taxes.... Overall excellent tax filing this year. I had a bit of an issue with TurboTax handling my K-1 forms but I resolved this with some manual corrections.
Date published: 2023-03-18
Rated 5 out of 5 by from I have used Turbo Tax for years!! I appreciate the information you can pull up at each item before entering. I like the way the system is set up to guide you through the filing process. I have used their customer service many times and it has always been a good experience. The e-filing process is flawless. Very good product. I recommend this to anyone.
Date published: 2023-03-18
Rated 1 out of 5 by from Turbotax lobbies hard af to make your taxes suck Please stop this nonsense so we can have taxes that make sense like every other modern country. I only use Turbotax because it is 5% less terrible than manually doing taxes. We need to to better as a country.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6104
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TURBO TAX needs to improve its import routines Importing tax information results in having to go through and delete several boxes that were not populated during import. If the boxes were not populated, then there wasn't any information provided. Easier just to enter the information yourself and less time-consuming. If I live in a state that does not have income taxes, e.g., TN, why keep asking me to file state income taxes?
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax makes filing my taxes easier I especially like that TurboTax imports information and categories from previous years.
Date published: 2023-03-18
Rated 5 out of 5 by from Simply Easy TurboTax made it extremely easy to complete my return and E-file and when it was rejected by feds it was explained what the situation was and with help from speaking to a specialist Mylia she got talked me through the hurdles easily and pleasantly
Date published: 2023-03-18
Rated 3 out of 5 by from Turbo Tax needs better Search When searching for a topic, Form, Schedule Turbotax sometimes shows answers completely unrelated to search. This is time consuming
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to Use/Answers Questions This is an easy-to-use program. If you have questions, the answers are usually very easy to understand.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is easy to use for filing taxes I have used Turbo Tax for many years. It made my tax filing very easy.
Date published: 2023-03-18
Rated 1 out of 5 by from I was over charged We paid for the deluxe version. I was forced to pay for the premium version. I will not recommend Turbo Tax to anyone.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to file taxes.... Overall excellent tax filing this year. I had a bit of an issue with TurboTax handling my K-1 forms but I resolved this with some manual corrections.
Date published: 2023-03-18
Rated 5 out of 5 by from I have used Turbo Tax for years!! I appreciate the information you can pull up at each item before entering. I like the way the system is set up to guide you through the filing process. I have used their customer service many times and it has always been a good experience. The e-filing process is flawless. Very good product. I recommend this to anyone.
Date published: 2023-03-18
Rated 1 out of 5 by from Turbotax lobbies hard af to make your taxes suck Please stop this nonsense so we can have taxes that make sense like every other modern country. I only use Turbotax because it is 5% less terrible than manually doing taxes. We need to to better as a country.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6104