TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from CRYSTAL IS AMAZING I had an issue with my tax return. Crystal (with 20 years experience) was able to guide me through the correction process and got our tax return refiled immediately! She was a doll! So kind and sweet. I would so worried and she calmed me down and walked me through everything. Crystal is awesome!
Date published: 2023-03-22
Rated 3 out of 5 by from Deceptive Pricing Shows only the federal pricing initially presenting it like that's the total price to file and then when you complete federal they show you the pricing to complete your state taxes
Date published: 2023-03-22
Rated 5 out of 5 by from Helped with all my questions They we're really nice and helpful with all my quesyions
Date published: 2023-03-22
Rated 5 out of 5 by from GOLD STARS ONCE AGAIN HAVE USED FOR YEARS. HAD A TAX ATTORNEY DO A FEW YEARS AGO AND RECEIVED A NOTICE OF MORE TAXES DUE. RE-DID WITH TT AND IT WAS ALL CURED.
Date published: 2023-03-22
Rated 5 out of 5 by from it very convenient to do it at home I had to flip and go back and forth with income page it was confusing as numbers disappeared as I continued. but overall it is a great. I like that investments are transported automatically as well.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is awesome was very detailed about the tax return process it was done smoothly and I fully understood the entire process while processing my tax return.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax--Is Turbo with Tax I was very pleased,and confused= Service is great and helpful.....but Why does one,need of you all's help, "Being that when there's a problem or an error, we individuals have to go back and fix it for ourselves / for y'all, so does it mean that we're paying you to send it
Date published: 2023-03-22
Rated 5 out of 5 by from It is a great tool Is very easy to use and you feel guided and confident to use it.
Date published: 2023-03-22
Rated 5 out of 5 by from TT 2023 is funtastic—a home run! Simple & easy to use. Step-by-step question & answer simplifies the filing process. Now, if we could only changeover to a flat tax!
Date published: 2023-03-22
Rated 4 out of 5 by from TURBO TAX IS GOOD BUT COULD BE BETTER TOO REPETITIVE DUE TO OID DOCUMENTS.........................
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 6078
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from CRYSTAL IS AMAZING I had an issue with my tax return. Crystal (with 20 years experience) was able to guide me through the correction process and got our tax return refiled immediately! She was a doll! So kind and sweet. I would so worried and she calmed me down and walked me through everything. Crystal is awesome!
Date published: 2023-03-22
Rated 3 out of 5 by from Deceptive Pricing Shows only the federal pricing initially presenting it like that's the total price to file and then when you complete federal they show you the pricing to complete your state taxes
Date published: 2023-03-22
Rated 5 out of 5 by from Helped with all my questions They we're really nice and helpful with all my quesyions
Date published: 2023-03-22
Rated 5 out of 5 by from GOLD STARS ONCE AGAIN HAVE USED FOR YEARS. HAD A TAX ATTORNEY DO A FEW YEARS AGO AND RECEIVED A NOTICE OF MORE TAXES DUE. RE-DID WITH TT AND IT WAS ALL CURED.
Date published: 2023-03-22
Rated 5 out of 5 by from it very convenient to do it at home I had to flip and go back and forth with income page it was confusing as numbers disappeared as I continued. but overall it is a great. I like that investments are transported automatically as well.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is awesome was very detailed about the tax return process it was done smoothly and I fully understood the entire process while processing my tax return.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax--Is Turbo with Tax I was very pleased,and confused= Service is great and helpful.....but Why does one,need of you all's help, "Being that when there's a problem or an error, we individuals have to go back and fix it for ourselves / for y'all, so does it mean that we're paying you to send it
Date published: 2023-03-22
Rated 5 out of 5 by from It is a great tool Is very easy to use and you feel guided and confident to use it.
Date published: 2023-03-22
Rated 5 out of 5 by from TT 2023 is funtastic—a home run! Simple & easy to use. Step-by-step question & answer simplifies the filing process. Now, if we could only changeover to a flat tax!
Date published: 2023-03-22
Rated 4 out of 5 by from TURBO TAX IS GOOD BUT COULD BE BETTER TOO REPETITIVE DUE TO OID DOCUMENTS.........................
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 6078