TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Eric100 from
turbo tax gets the job done
Great service and product. I always feel safe using it.
Date published: 2023-03-18
Rated 2 out of 5 by
Lisa155 from
Turbo Tax is too expensive
The cost continues to go up each year, even for returning customers. It's hard to change services since you already have my information but the cost goes up each year drastically and every little click has additions that cost more (like getting all the way through my state income then telling me it was going to cost more to file together). Also it's not as user friendly as it used to be and can get stuck if you click the wrong thing with no options for help unless you pay more.
Date published: 2023-03-18
Rated 4 out of 5 by
gdak from
easy to use
easy to use and helpful resources. very accurate and resourceful .
Date published: 2023-03-18
Rated 5 out of 5 by
LPGator from
easy peasy
Always makes an unpleasant chore bearable and accurate
Date published: 2023-03-18
Rated 5 out of 5 by
MarioF1216 from
Amazing TruboTax
I have been using turbo tax for personal taxes and company taxes for over 8 years now. Turbotax every year keeps getting easier to use. I will keep filing my personal and company taxes with Turbo tax for years to come.
Date published: 2023-03-18
Rated 5 out of 5 by
SYPD774 from
A little confusing, Overall navigation is simple
First time filing single after 17 yrs of marriage. My ex would always do the filing online. To put it simply, I am glad i chose Turbo tax just for the easy guide and navigation through the program. Made each part less stressful. Did not have a live guide, did it solo and very satisfied. Thank you Turbo Tax and its creators!!
Date published: 2023-03-18
Rated 5 out of 5 by
kgj49 from
Easy to file
I had a question and it was answered quickly. David was very helpful and patient.
Date published: 2023-03-18
Rated 2 out of 5 by
Judy5555555 from
very inconvenient
I am a student doing a simple return with small income from singing in church. Turbo Tax kept asking me to upgrade and I could not continue without upgrading. I had to get premium to finish
Date published: 2023-03-18
Rated 5 out of 5 by
neenakk112 from
Turbo Tax is so easy and fast!
Every year I do my taxes with Turbo tax and it's been so easy and fast.
Date published: 2023-03-18
Rated 5 out of 5 by
Adeadmond76 from
Turbo Tax is great
I liked that is cheaper then H and R Block. I like that I had a tax person there to help me
All TurboTax® Offerings Reviews - Page 6061
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Eric100 from
turbo tax gets the job done
Great service and product. I always feel safe using it.
Date published: 2023-03-18
Rated 2 out of 5 by
Lisa155 from
Turbo Tax is too expensive
The cost continues to go up each year, even for returning customers. It's hard to change services since you already have my information but the cost goes up each year drastically and every little click has additions that cost more (like getting all the way through my state income then telling me it was going to cost more to file together). Also it's not as user friendly as it used to be and can get stuck if you click the wrong thing with no options for help unless you pay more.
Date published: 2023-03-18
Rated 4 out of 5 by
gdak from
easy to use
easy to use and helpful resources. very accurate and resourceful .
Date published: 2023-03-18
Rated 5 out of 5 by
LPGator from
easy peasy
Always makes an unpleasant chore bearable and accurate
Date published: 2023-03-18
Rated 5 out of 5 by
MarioF1216 from
Amazing TruboTax
I have been using turbo tax for personal taxes and company taxes for over 8 years now. Turbotax every year keeps getting easier to use. I will keep filing my personal and company taxes with Turbo tax for years to come.
Date published: 2023-03-18
Rated 5 out of 5 by
SYPD774 from
A little confusing, Overall navigation is simple
First time filing single after 17 yrs of marriage. My ex would always do the filing online. To put it simply, I am glad i chose Turbo tax just for the easy guide and navigation through the program. Made each part less stressful. Did not have a live guide, did it solo and very satisfied. Thank you Turbo Tax and its creators!!
Date published: 2023-03-18
Rated 5 out of 5 by
kgj49 from
Easy to file
I had a question and it was answered quickly. David was very helpful and patient.
Date published: 2023-03-18
Rated 2 out of 5 by
Judy5555555 from
very inconvenient
I am a student doing a simple return with small income from singing in church. Turbo Tax kept asking me to upgrade and I could not continue without upgrading. I had to get premium to finish
Date published: 2023-03-18
Rated 5 out of 5 by
neenakk112 from
Turbo Tax is so easy and fast!
Every year I do my taxes with Turbo tax and it's been so easy and fast.
Date published: 2023-03-18
Rated 5 out of 5 by
Adeadmond76 from
Turbo Tax is great
I liked that is cheaper then H and R Block. I like that I had a tax person there to help me
All TurboTax® Offerings Reviews - Page 6061
Date published: 2023-03-18