TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Over charged I hate when you tell me in the program that the price for filing state taxes is 20.00 and I have a $10.00 credit and then I agree to file electronically, and you raise the price to $25.00 when it is time to pay. That is wrong on your part.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was simple to use Turbo Tax was easy to use and walked me through everything in a way that was easy to understand
Date published: 2023-03-18
Rated 4 out of 5 by from Excellent software, makes the process quite painle Turbotax has been my goto tax software for many years. It makes an otherwise task tolerable. I would give 5 stars if the backdoor roth ira was part of the "normal" step by step process instead of having to do a search and figure it out after the fact.
Date published: 2023-03-18
Rated 5 out of 5 by from Best way to feel confident filing. I had a little trouble during the process but was in touch with Jerome, a tax expert, and he had me on the road in a flash. I've used Turbo Tax for over 10 years and no problems.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax save me so much time.... Excellent Excellent, Easy to use.. Always get the best deductions.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax Experience This was our first time using TurboTax and so glad we did. The live conversation with our tax expert (Brenda) was long but worth it all. She was awesome!
Date published: 2023-03-18
Rated 4 out of 5 by from Good software It was easy but could have had a better detail between last year and this year so I could see why they were different and I had to go back and adjust.
Date published: 2023-03-18
Rated 5 out of 5 by from Feel more confident TurboTax checks all possible areas where I could save. I don't get that experience from a face to face tax professionals. I always felt that something is overlooked and they also rush since they need to file more in shorter time. I fee so confident that TurboTax asks all relevant questions and makes the best and max return possible.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great Very quick and easy to process myself. Thanks for your help
Date published: 2023-03-18
Rated 4 out of 5 by from GOOD TEAM IT WAS GOOD FOR MY 1ST TIME VERY GOOD TEAM WORK THANKS
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6047
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Over charged I hate when you tell me in the program that the price for filing state taxes is 20.00 and I have a $10.00 credit and then I agree to file electronically, and you raise the price to $25.00 when it is time to pay. That is wrong on your part.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was simple to use Turbo Tax was easy to use and walked me through everything in a way that was easy to understand
Date published: 2023-03-18
Rated 4 out of 5 by from Excellent software, makes the process quite painle Turbotax has been my goto tax software for many years. It makes an otherwise task tolerable. I would give 5 stars if the backdoor roth ira was part of the "normal" step by step process instead of having to do a search and figure it out after the fact.
Date published: 2023-03-18
Rated 5 out of 5 by from Best way to feel confident filing. I had a little trouble during the process but was in touch with Jerome, a tax expert, and he had me on the road in a flash. I've used Turbo Tax for over 10 years and no problems.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax save me so much time.... Excellent Excellent, Easy to use.. Always get the best deductions.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax Experience This was our first time using TurboTax and so glad we did. The live conversation with our tax expert (Brenda) was long but worth it all. She was awesome!
Date published: 2023-03-18
Rated 4 out of 5 by from Good software It was easy but could have had a better detail between last year and this year so I could see why they were different and I had to go back and adjust.
Date published: 2023-03-18
Rated 5 out of 5 by from Feel more confident TurboTax checks all possible areas where I could save. I don't get that experience from a face to face tax professionals. I always felt that something is overlooked and they also rush since they need to file more in shorter time. I fee so confident that TurboTax asks all relevant questions and makes the best and max return possible.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great Very quick and easy to process myself. Thanks for your help
Date published: 2023-03-18
Rated 4 out of 5 by from GOOD TEAM IT WAS GOOD FOR MY 1ST TIME VERY GOOD TEAM WORK THANKS
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6047