TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
DJTravelz from
Turbo Tax works
Turbo Tax has easy to follow instructions which made filing my taxes simple and accurate.
Date published: 2023-03-19
Rated 3 out of 5 by
Buckster69 from
Product Confusion
When Using Turbotax Deluxe, I had to account for the sale of second home and I thought I needed Premier. I purchased the upgrade for $37 only to find out I needed Premium. I paid $119 for Premium only to find out that it is not a software download and had to use the online version. It wouldn't pull my data from the Premier or Deluxe, so I had to start over. When I filed, it wouldn't recognize my 2021 TurboTax filing record. I also lived in IL, moved to FL (work), then had to move back to IL (work again). The program does not allow for these changes. Very frustrated.
Date published: 2023-03-19
Rated 5 out of 5 by
Vct1219 from
Turbo tax is the best
Easy fast the best TurboTax #1 recomend TurboTax !!!!!!!!!!!!!
Date published: 2023-03-19
Rated 4 out of 5 by
kbrownasdfavea from
Issues with State return review
Overall this is a great service, I've used turbo tax for years. When reviewing my state (OH) form, I was prompted to fill in missing information. I had to enter data into a box above the form vs. in the form itself. I was unable to determine exactly where in the form the data was to be entered and I could not go back. Example: Missing locality where income was earned to local taxes. I had 3 lines here and did not know which I was being prompted to populate.
Date published: 2023-03-19
Rated 5 out of 5 by
Sophmore1024 from
Turbo tax was simple and had easy instructions
Easy to understand was able to get things done on the first try
Date published: 2023-03-19
Rated 1 out of 5 by
Nunyadamnbusiness from
Overpriced garbage
A 39 dollar fee to pay with return is obscene what is that about
Date published: 2023-03-19
Rated 5 out of 5 by
Sandimombaby from
Awesome help, kind and fast
I needed help reviewing my tax return. Jason was awesome and very friendly and knowledgeable.
Date published: 2023-03-19
Rated 5 out of 5 by
AppleAnn from
Turbo Tax works great for us
We have a small business. The Turbo tax works well for us and has for 10 years or so.
Date published: 2023-03-19
Rated 2 out of 5 by
Michigangotrod1 from
Buggy, Some functions dont work. Had to call Help
The import of investment income had a bug requirirng a call to the help desk. Someof the details of the 1099 were not carried over requirirng correction. The QR code function to upload a paper 1099 did not work at all!!
Date published: 2023-03-19
Rated 1 out of 5 by
Jerodboone143 from
Highway Robbery
This is first time I have EVER had to pay to file my own taxes. $380 tax return and I get $26 of it after doing ALL the work. GROSS. Never using turbo tax again. I will use the free service provided by the United Way from now on.
All TurboTax® Offerings Reviews - Page 6032
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DJTravelz from
Turbo Tax works
Turbo Tax has easy to follow instructions which made filing my taxes simple and accurate.
Date published: 2023-03-19
Rated 3 out of 5 by
Buckster69 from
Product Confusion
When Using Turbotax Deluxe, I had to account for the sale of second home and I thought I needed Premier. I purchased the upgrade for $37 only to find out I needed Premium. I paid $119 for Premium only to find out that it is not a software download and had to use the online version. It wouldn't pull my data from the Premier or Deluxe, so I had to start over. When I filed, it wouldn't recognize my 2021 TurboTax filing record. I also lived in IL, moved to FL (work), then had to move back to IL (work again). The program does not allow for these changes. Very frustrated.
Date published: 2023-03-19
Rated 5 out of 5 by
Vct1219 from
Turbo tax is the best
Easy fast the best TurboTax #1 recomend TurboTax !!!!!!!!!!!!!
Date published: 2023-03-19
Rated 4 out of 5 by
kbrownasdfavea from
Issues with State return review
Overall this is a great service, I've used turbo tax for years. When reviewing my state (OH) form, I was prompted to fill in missing information. I had to enter data into a box above the form vs. in the form itself. I was unable to determine exactly where in the form the data was to be entered and I could not go back. Example: Missing locality where income was earned to local taxes. I had 3 lines here and did not know which I was being prompted to populate.
Date published: 2023-03-19
Rated 5 out of 5 by
Sophmore1024 from
Turbo tax was simple and had easy instructions
Easy to understand was able to get things done on the first try
Date published: 2023-03-19
Rated 1 out of 5 by
Nunyadamnbusiness from
Overpriced garbage
A 39 dollar fee to pay with return is obscene what is that about
Date published: 2023-03-19
Rated 5 out of 5 by
Sandimombaby from
Awesome help, kind and fast
I needed help reviewing my tax return. Jason was awesome and very friendly and knowledgeable.
Date published: 2023-03-19
Rated 5 out of 5 by
AppleAnn from
Turbo Tax works great for us
We have a small business. The Turbo tax works well for us and has for 10 years or so.
Date published: 2023-03-19
Rated 2 out of 5 by
Michigangotrod1 from
Buggy, Some functions dont work. Had to call Help
The import of investment income had a bug requirirng a call to the help desk. Someof the details of the 1099 were not carried over requirirng correction. The QR code function to upload a paper 1099 did not work at all!!
Date published: 2023-03-19
Rated 1 out of 5 by
Jerodboone143 from
Highway Robbery
This is first time I have EVER had to pay to file my own taxes. $380 tax return and I get $26 of it after doing ALL the work. GROSS. Never using turbo tax again. I will use the free service provided by the United Way from now on.
All TurboTax® Offerings Reviews - Page 6032
Date published: 2023-03-19