TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Federal is great but state needs a few fixes Biggest glitch is that there are not enough spaces in the state return for a trust with a long name. TT treats this as an "error" and will not allow e-filing even though it says I am required to e-file. There are other small issues with state returns as well that leave the impression overall that the software is not tested as thoroughly.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax has strayed the path When filing for multiple states we encountered an issue where your system was saying i owed 800+ to a state i lived in for one month, with no custimer service support that isnt behind a paywall it took us over an hopur to get the number to reflect correctly. this was not a user error as we did not change any of the information we provided, your system was unable to do its job
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax was easy to use and cheaper than others Turbo tax was free to file and the other tax system I was going to use was $100+
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is a esay tool great tool and fast. it guide you thru all the process and help you to do it very easy way. no hazard.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax leads you step by step through the forms and it makes it much easier.
Date published: 2023-03-19
Rated 3 out of 5 by from No where to enter 20% coupon code I received an email to sign in and save 20% to finish filing and never received it.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is awesome Everything was great . Had the best experience, because I had forgotten all my login information and they helped me figure it out.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTaxReview1 Great to use, helped a ton. Would recommend to anybody.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is great! I like turbotax because the tax services assist you step by step when you file, they give you plenty of resources along the way, and if you have questions about anything regarding your taxes, they are there to help. I really appreciate the easy and simple online tax services. Thank you
Date published: 2023-03-19
Rated 5 out of 5 by from Easy It was as easy as it has always been the last 20 years
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5953
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Federal is great but state needs a few fixes Biggest glitch is that there are not enough spaces in the state return for a trust with a long name. TT treats this as an "error" and will not allow e-filing even though it says I am required to e-file. There are other small issues with state returns as well that leave the impression overall that the software is not tested as thoroughly.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax has strayed the path When filing for multiple states we encountered an issue where your system was saying i owed 800+ to a state i lived in for one month, with no custimer service support that isnt behind a paywall it took us over an hopur to get the number to reflect correctly. this was not a user error as we did not change any of the information we provided, your system was unable to do its job
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax was easy to use and cheaper than others Turbo tax was free to file and the other tax system I was going to use was $100+
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is a esay tool great tool and fast. it guide you thru all the process and help you to do it very easy way. no hazard.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax leads you step by step through the forms and it makes it much easier.
Date published: 2023-03-19
Rated 3 out of 5 by from No where to enter 20% coupon code I received an email to sign in and save 20% to finish filing and never received it.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is awesome Everything was great . Had the best experience, because I had forgotten all my login information and they helped me figure it out.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTaxReview1 Great to use, helped a ton. Would recommend to anybody.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbotax is great! I like turbotax because the tax services assist you step by step when you file, they give you plenty of resources along the way, and if you have questions about anything regarding your taxes, they are there to help. I really appreciate the easy and simple online tax services. Thank you
Date published: 2023-03-19
Rated 5 out of 5 by from Easy It was as easy as it has always been the last 20 years
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5953