TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome They really helped me with all my concerns. Will recommend.
Date published: 2023-03-19
Rated 3 out of 5 by from hard to navigate and backup ive been using turbo tax for 12 years. seriously considering using someone else or different software next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Thank you Jayna Had problems finding 529 Credit. Thank you Jayna Great help
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awesome!!! Turbo tax! What a great experience. Painless and easy :)
Date published: 2023-03-19
Rated 5 out of 5 by from Simple and Easy Turbo Tax has helped me every year, they make it very easy to understand. The process was simple and easy. Thank you.
Date published: 2023-03-19
Rated 2 out of 5 by from TurboTax Delux - AOC and Education Expenses The TurboTax Delux deals very poorly, or not at all, with entering data needed for AOC. It fails to allow to enter non-qualifying expenses to allow for a form 5329 and Schedule 2 to be completed. When people get 1099-Q, there is no good way to enter these into the software and specify what expenses were qualifying, non-qualifying and applicable to 1098-T. Very confusing. The software was useless for this part of my return making it actually more difficult to complete.
Date published: 2023-03-19
Rated 3 out of 5 by from Helps with an otherwise impossible situation US taxes are a nightmare, politicians can't help but fiddle with the code. Without turbotax you'd spend days working it out. With Turbotax it's confusing enough!
Date published: 2023-03-19
Rated 5 out of 5 by from great year over year each year gets better and easier. Used import feature for even more accuracy
Date published: 2023-03-19
Rated 5 out of 5 by from turbo is totally awesome turbo is so easy and quick.I use them every year and it is faster every time.
Date published: 2023-03-19
Rated 1 out of 5 by from Slimy misleading Premuim upsale! Used Premium last year b/c I needed it. This year I did NOT need it, but it was impossible to remove! I looked everywhere, including help! I don't care so much about the money, but the experience left me extremely dissatisfied!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5937
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome They really helped me with all my concerns. Will recommend.
Date published: 2023-03-19
Rated 3 out of 5 by from hard to navigate and backup ive been using turbo tax for 12 years. seriously considering using someone else or different software next year.
Date published: 2023-03-19
Rated 5 out of 5 by from Thank you Jayna Had problems finding 529 Credit. Thank you Jayna Great help
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awesome!!! Turbo tax! What a great experience. Painless and easy :)
Date published: 2023-03-19
Rated 5 out of 5 by from Simple and Easy Turbo Tax has helped me every year, they make it very easy to understand. The process was simple and easy. Thank you.
Date published: 2023-03-19
Rated 2 out of 5 by from TurboTax Delux - AOC and Education Expenses The TurboTax Delux deals very poorly, or not at all, with entering data needed for AOC. It fails to allow to enter non-qualifying expenses to allow for a form 5329 and Schedule 2 to be completed. When people get 1099-Q, there is no good way to enter these into the software and specify what expenses were qualifying, non-qualifying and applicable to 1098-T. Very confusing. The software was useless for this part of my return making it actually more difficult to complete.
Date published: 2023-03-19
Rated 3 out of 5 by from Helps with an otherwise impossible situation US taxes are a nightmare, politicians can't help but fiddle with the code. Without turbotax you'd spend days working it out. With Turbotax it's confusing enough!
Date published: 2023-03-19
Rated 5 out of 5 by from great year over year each year gets better and easier. Used import feature for even more accuracy
Date published: 2023-03-19
Rated 5 out of 5 by from turbo is totally awesome turbo is so easy and quick.I use them every year and it is faster every time.
Date published: 2023-03-19
Rated 1 out of 5 by from Slimy misleading Premuim upsale! Used Premium last year b/c I needed it. This year I did NOT need it, but it was impossible to remove! I looked everywhere, including help! I don't care so much about the money, but the experience left me extremely dissatisfied!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5937