TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Does ok Doesn't explain the nitty-gritty very well. Take my K-1 for example. It does very little to explain what to look for on that form
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax makes it very easy to complete and file tax returns. A great way to take the guesswork out of it.
Date published: 2023-03-20
Rated 5 out of 5 by from excellent tax preparation guide I've use turbotax for years, it's comprehensive and easy to follow.
Date published: 2023-03-20
Rated 5 out of 5 by from 2022 Tax Returns Easy filing with Turbo Tax. Tips on items is a good help.
Date published: 2023-03-20
Rated 1 out of 5 by from TurboTax Sucks I have used turbo tax for years. For whatever reason, only one of our tax forms populated this year so I had to do EVERYTHING MANUALLY. In addition, I think it is really shady to not included the price you are paying on the page you enter in your credit card information, the price breakdown only appears after you hit submit. For over $100, the platform is clunky. Not sure why we need "premium" to file, sounds like there isn't much that is included in your free version. Next year we will be exploring other platforms.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! I had a good experience. Turbo tax was straight forward and helpful and easy to use,
Date published: 2023-03-20
Rated 5 out of 5 by from First time student filer. Great experience Great experience with Turbo Tax free filing for first time user. Student at college with first summer job wages in 2022.
Date published: 2023-03-20
Rated 1 out of 5 by from greedy trapped me into things i didn't want with no way to return besides deleting all of my progress.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax was relatively straight forward The system worked as it should. I interacted with two of your experts. One was good and was able to answer my questions.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is so user friendly! Quick, easy, and truly helpful when you get stuck if you get the premium version.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5859
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Does ok Doesn't explain the nitty-gritty very well. Take my K-1 for example. It does very little to explain what to look for on that form
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is wonderful Turbo Tax makes it very easy to complete and file tax returns. A great way to take the guesswork out of it.
Date published: 2023-03-20
Rated 5 out of 5 by from excellent tax preparation guide I've use turbotax for years, it's comprehensive and easy to follow.
Date published: 2023-03-20
Rated 5 out of 5 by from 2022 Tax Returns Easy filing with Turbo Tax. Tips on items is a good help.
Date published: 2023-03-20
Rated 1 out of 5 by from TurboTax Sucks I have used turbo tax for years. For whatever reason, only one of our tax forms populated this year so I had to do EVERYTHING MANUALLY. In addition, I think it is really shady to not included the price you are paying on the page you enter in your credit card information, the price breakdown only appears after you hit submit. For over $100, the platform is clunky. Not sure why we need "premium" to file, sounds like there isn't much that is included in your free version. Next year we will be exploring other platforms.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! I had a good experience. Turbo tax was straight forward and helpful and easy to use,
Date published: 2023-03-20
Rated 5 out of 5 by from First time student filer. Great experience Great experience with Turbo Tax free filing for first time user. Student at college with first summer job wages in 2022.
Date published: 2023-03-20
Rated 1 out of 5 by from greedy trapped me into things i didn't want with no way to return besides deleting all of my progress.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax was relatively straight forward The system worked as it should. I interacted with two of your experts. One was good and was able to answer my questions.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is so user friendly! Quick, easy, and truly helpful when you get stuck if you get the premium version.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5859