TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome First Time Filing Taxes, Turbo Was Very Helpful. I Would Be Using Turbo Tax In The Near Future.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME CUSTOMER SERVICE WAS AWESOME. PLEASE CHECK WHO WAS THE LAST PERSON THAT I TALKED TO AND GIVE HER A RAISE.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is cool I use Turbo Tax every year. We make a very modest income and require very little when it comes to filing taxes. Thankful for Turbo Tax.
Date published: 2023-03-20
Rated 1 out of 5 by from Turbo Tax has changed . I have been filing for years with turbo tax and seems as though the fees get higher each year. Last year I went through so much trouble trying to get a promised refund back and I still have not received yet. I decided to give it another chance for 2022 return and still I was disappointment. No way should their be an extra fee for direct deposit directly to my bank account. Not everyone wants to use Credit Karma .
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME I AM VERY PLEASED BECAUSE TURBO TAX IS WELL DETAILED AND EXPLAINED
Date published: 2023-03-20
Rated 4 out of 5 by from Good Faster. Just scared it was too easy. Faster. Just scared it was too easy
Date published: 2023-03-20
Rated 3 out of 5 by from I liked the forma better from last year I like seeing year to year comparisons. Also you have to click on "Review" twice before it registers anything. it just didn't seem to be as user friendly this year.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome Service for a Complex Return! My TurboTax expert Sunita absolutely crushed my return. If I hadnt been dragging my feet to gather up the documents she needed, we would have been done in just one day (sorry for my slowness Sunita!) We had a super wild year- transitioning from the military, starting a new job, moving to a new state, having a new baby, selling a home, buying a new home, etc etc.
Date published: 2023-03-20
Rated 2 out of 5 by from I could chose my option if free file or not Didn't like they wouldn't let me do my taxes for free but charge me what they wanted and I couldn't change it
Date published: 2023-03-20
Rated 5 out of 5 by from wonderful tax filing experience it was very easy to follow and you don't have to be a lawyer to understand the language
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5854
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome First Time Filing Taxes, Turbo Was Very Helpful. I Would Be Using Turbo Tax In The Near Future.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME CUSTOMER SERVICE WAS AWESOME. PLEASE CHECK WHO WAS THE LAST PERSON THAT I TALKED TO AND GIVE HER A RAISE.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is cool I use Turbo Tax every year. We make a very modest income and require very little when it comes to filing taxes. Thankful for Turbo Tax.
Date published: 2023-03-20
Rated 1 out of 5 by from Turbo Tax has changed . I have been filing for years with turbo tax and seems as though the fees get higher each year. Last year I went through so much trouble trying to get a promised refund back and I still have not received yet. I decided to give it another chance for 2022 return and still I was disappointment. No way should their be an extra fee for direct deposit directly to my bank account. Not everyone wants to use Credit Karma .
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX IS AWESOME I AM VERY PLEASED BECAUSE TURBO TAX IS WELL DETAILED AND EXPLAINED
Date published: 2023-03-20
Rated 4 out of 5 by from Good Faster. Just scared it was too easy. Faster. Just scared it was too easy
Date published: 2023-03-20
Rated 3 out of 5 by from I liked the forma better from last year I like seeing year to year comparisons. Also you have to click on "Review" twice before it registers anything. it just didn't seem to be as user friendly this year.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome Service for a Complex Return! My TurboTax expert Sunita absolutely crushed my return. If I hadnt been dragging my feet to gather up the documents she needed, we would have been done in just one day (sorry for my slowness Sunita!) We had a super wild year- transitioning from the military, starting a new job, moving to a new state, having a new baby, selling a home, buying a new home, etc etc.
Date published: 2023-03-20
Rated 2 out of 5 by from I could chose my option if free file or not Didn't like they wouldn't let me do my taxes for free but charge me what they wanted and I couldn't change it
Date published: 2023-03-20
Rated 5 out of 5 by from wonderful tax filing experience it was very easy to follow and you don't have to be a lawyer to understand the language
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5854